Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I would recommend 5 star ford to anyone interested in a ford.I got a fair value on my trades and a great price on my new truck.Robert Wood was extremely knowledgeable about my new truck he was very helpful ford.I got a fair value on my trades and a great price on my new truck.Robert Wood was extremely knowledgeable about my new truck he was very helpful and willing to do what ever it takes to keep you happy as a customer. More
I have purchased seven vehicles since 1999 from Five Star Ford and specifically dealt with Marissa on six of those. Whan buying a car I always look to Five Star and specifically Marissa. I would say she is a Ford and specifically dealt with Marissa on six of those. Whan buying a car I always look to Five Star and specifically Marissa. I would say she is a valuable asset to there business. I have referred family and friends, Marissa, always gets them taken care of and makes sure to have a great relationship with her customers. When I buy a vehicle from Marissa I never feel as if I have been hoodwinked and I have never felt buyer's remorse. In conclusion, as long as Marissa is with Five Star Ford they will be the first and only dealer I consult for my transportation needs. More
The staff at Five Star Ford go above and beyond in customer service. I have been to many dealers and can honestly say this dealership is clearly the best. They offered me the best price and explaine customer service. I have been to many dealers and can honestly say this dealership is clearly the best. They offered me the best price and explained why it was the best and how the outcome would be with other options. They ensured I recieved all discounts and promotions I could qualify for. They are honest and they WILL work with you. If you are in the market for a new car make it a Ford, not only did they NOT take a government bailout, they are a strong company and they are American. Buy a Ford and buy it from Five Star Ford! More
I walked my salesman to death and she stayed late and made sure I got an amazing deal. My wife and I were very pleased with the whole process. The deal we got was amazing and we are hooked. I have neve made sure I got an amazing deal. My wife and I were very pleased with the whole process. The deal we got was amazing and we are hooked. I have never owned a FORD before but the service, professionalism, friendliness and helpful attitude really made this a very pleasant experience. More
We just completed our fourth purchase from Five Star Ford and Marisa Thompson. It could not have gone any smoother. Marisa ensures that everything is handled from beginning to end. Everyone from make-read and Marisa Thompson. It could not have gone any smoother. Marisa ensures that everything is handled from beginning to end. Everyone from make-ready through finaning made sure our needs were met or exceeded. I look forward to working with Marisa and the Five Star team on my next Ford purchase. More
My experience with Mr. Odom has been one of positive from the beginning. His courtesy and promptness in my opion has been above and beyond the normal call. He returned my calls promptly even when he is in th the beginning. His courtesy and promptness in my opion has been above and beyond the normal call. He returned my calls promptly even when he is in the middle of doing personal business, like going to his childrens school graduation. He came in on his off day to insure the vehicle I wanted was indeed made its safe arrival to 5 Star Ford. Everything that we agreed upon with the vehicle was delivered and he made sure it was to my satisfactory. In my life's experience I have purchased many vehicles from other dealers. I did not walk away from them as comfortable as I did with Mr. Odom and the staff of 5 Star Ford. In the event I need another vehicle in the future, I will give 5 Star Ford first attempt to make me a deal that I cannot refuse. Thanks again... Dan More
Was referred to this dealership by my boss so I found a vehicle I liked online, called to see if it was still in stock and made the drive over. Walked in and asked for Rick Dike who met me out front. He as vehicle I liked online, called to see if it was still in stock and made the drive over. Walked in and asked for Rick Dike who met me out front. He asked which one I liked, got the keys and said give it a spin. I test drove it, liked it and was ready to buy. He wrapped it all up for me nice and neat and I was off to financing. I had the pleasure of meeting Anthony who (very important) was the fastest finance guy I've ever dealt with. No hidden fees, heres what you're paying for, please sign here... Done and done. When I say "fast" I don't mean get outta my office, you're bothering me. He knew I was in a hurry and he didn't waste my time. I think cleaning the vehicle was the longest part of the whole experience. Five Star is the best and I will use them again!!! Ask for Rick and Anthony specifically. More
This is the second automoble I have purchased at 5 Star Ford and both times the process as been relatively smooth and I left feeling I received a fair deal. From our salesman Justin through financing wi Ford and both times the process as been relatively smooth and I left feeling I received a fair deal. From our salesman Justin through financing with Jimmy and the aftermarket department everyone conducted themselves professionally and took the time to answer all questions regarding the vehicle. I will definitely be back for my next vehicle. More
This is the third car I have bought from Five Star, and all have been excellent experiences. Lee was extremely knowledgeable and made the buying process simple and relaxed. There was not a single part of all have been excellent experiences. Lee was extremely knowledgeable and made the buying process simple and relaxed. There was not a single part of the purchase that did not go perfectly. After the sale, Lee spent considerable time showing me all the features of the vehicle. I could not have asked for more. More
My son visited 3 large dealership in the meteroplex and couldn't get approved. Rick Dike listen to my son about what he was wanting. Even though the other dealership were wanting $3000. down and a co sign couldn't get approved. Rick Dike listen to my son about what he was wanting. Even though the other dealership were wanting $3000. down and a co signer to get my son approved. Rick got him approved in one day with no co signer and $1000 down! Rick didn't push anything on him and made his 1st vehicle purchase a piece of cake. Rick was very nice and helpful, honesty about everything. In the finance department Anthony made everything run very smooth. Anthony treated us like he had known us forever. I recommend everyone to come and buy a car from Rick Dike. Keep up the great job Rick and Anthony! Five Star Ford treated us right! More