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Five Star Ford

North Richland Hills, TX

4.9
8,475 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,475 reviews

June 18, 2010

Dealing with 5-Star and Jim Rich was a great experience. The customer truly does come first at their dealership. I will buy another vehicle there and send my friends there. I was never pressured and alway More

by tomwhiteman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rich, Jim Rich
June 16, 2010

Odie is extremely knowledgeable and most courteous. He often anticipates our needs and offers most helpful and very accurate solutions to our service needs. He leaves no stones unturned. After 1 F150 and More

by rmatsler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Odie Terry
June 16, 2010

Five Star Ford is fantastic! The salespeople are courteous and attentive but not overbearing. They helped select what I wanted in my new truck and even though they didn't exactly what I desired on t More

by coywylie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dyke, Jimmy Traun
June 15, 2010

I have purchased several cars in my lifetime. I can honestly say this was this best dealership experience I have had to date. Kudos to Jeff Smith and Shawn Maples. They were awesome! They provided a More

by pfp22972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Smith, Shawn Maples
June 09, 2010

Not my first new vehicle but by far my best new vehicle buying experience. I spoke with Rick Dike at Five Star Ford about a new Ford F150 and the options I wanted. He couldn’t find exactly what I wanted bu More

by MudPuddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick L. Dike
June 08, 2010

Chris Adams is the reason I continue to return to Five Star Ford. He delivers excellent customer service. On a recent trip Chris called my third party warranty and arranged for the appropriate services t More

by jourde
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Adams, Chris Adams
June 07, 2010

I was extremely impressed by the professionalism of Daryn Harkins in sales and Jack Geier in finance. They both had a charismatic can-do attitude and intense focused attention to what I was needing that was More

by 5startruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryn Harkins & Jack Geier, Jack Geier
June 07, 2010

Excellent and friendly service. Jim worked real hard to get us the vehicle that we wanted and the price we could afford. Anthony was a pleasure to work with (not typical of Finance Members - past experien More

by ngivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rush & Anthony (in Finance Office), Jim Rich, Anthony Snyder
June 05, 2010

Doing business with 5 Star Ford was a pleasure. Our Doing business with 5 Star Ford was a pleasure. Our sales associate was very informative and only showed us vehicles that matched exactly what we as More

by cahill26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell
June 05, 2010

Rich was wonderful to work with. He gave me everything I wanted and morein a sales person. He continued to search for exactly what I was looking for until I was happy. He was prompt, courtious and always a More

by Richard Bankhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
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