Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Dealing with 5-Star and Jim Rich was a great experience. The customer truly does come first at their dealership. I will buy another vehicle there and send my friends there. I was never pressured and alway The customer truly does come first at their dealership. I will buy another vehicle there and send my friends there. I was never pressured and always made to feel welcomed. Pricing and finance was very straight forward and simple to understand. The attitude of the entire dealership was very professional, and at the same time very friendly. I was very excited about my purchase. More
Odie is extremely knowledgeable and most courteous. He often anticipates our needs and offers most helpful and very accurate solutions to our service needs. He leaves no stones unturned. After 1 F150 and often anticipates our needs and offers most helpful and very accurate solutions to our service needs. He leaves no stones unturned. After 1 F150 and 3 F250's as well as the Flex, there is no other service department or service advisor I would change to. More
Five Star Ford is fantastic! The salespeople are courteous and attentive but not overbearing. They helped select what I wanted in my new truck and even though they didn't exactly what I desired on t courteous and attentive but not overbearing. They helped select what I wanted in my new truck and even though they didn't exactly what I desired on the lot, they found one and had it ready the next day. A technical specialist showed me how to use my navigational system and invited me to a training session to learn all the features of my truck's technology. The financing department was helpful, courteous and friendly. They gave me a reasonable value on my trade-in and offered me a deal at a good price. I couldn't be happier with my purchasing experience and plan to return when I need another vehicle. I give Five Star a genuine five star rating! More
I have purchased several cars in my lifetime. I can honestly say this was this best dealership experience I have had to date. Kudos to Jeff Smith and Shawn Maples. They were awesome! They provided a honestly say this was this best dealership experience I have had to date. Kudos to Jeff Smith and Shawn Maples. They were awesome! They provided a truly pleasant customer experience. Paul Pendergraf More
Not my first new vehicle but by far my best new vehicle buying experience. I spoke with Rick Dike at Five Star Ford about a new Ford F150 and the options I wanted. He couldn’t find exactly what I wanted bu buying experience. I spoke with Rick Dike at Five Star Ford about a new Ford F150 and the options I wanted. He couldn’t find exactly what I wanted but said he would order it for me. I got the exact truck I wanted at a deal that was even better than I hoped for. Thanks Rick Dike and Five Star Ford. More
Chris Adams is the reason I continue to return to Five Star Ford. He delivers excellent customer service. On a recent trip Chris called my third party warranty and arranged for the appropriate services t Star Ford. He delivers excellent customer service. On a recent trip Chris called my third party warranty and arranged for the appropriate services to be covered. It was a zero headache and zero cost for me. More
I was extremely impressed by the professionalism of Daryn Harkins in sales and Jack Geier in finance. They both had a charismatic can-do attitude and intense focused attention to what I was needing that was Harkins in sales and Jack Geier in finance. They both had a charismatic can-do attitude and intense focused attention to what I was needing that was unlike my experiences st any other dealership. From the moment I first talked to Daryn on the phone to shaking Jack's hand and driving off with my Ford Sporttrac, I was already thinking about the day I'd be returning to trade the Sporttrac in for my next vehicle. Thanks. More
Excellent and friendly service. Jim worked real hard to get us the vehicle that we wanted and the price we could afford. Anthony was a pleasure to work with (not typical of Finance Members - past experien get us the vehicle that we wanted and the price we could afford. Anthony was a pleasure to work with (not typical of Finance Members - past experiences). All-in-all, a great atmosphere. Two thumbs up! More
Doing business with 5 Star Ford was a pleasure. Our Doing business with 5 Star Ford was a pleasure. Our sales associate was very informative and only showed us vehicles that matched exactly what we as Doing business with 5 Star Ford was a pleasure. Our sales associate was very informative and only showed us vehicles that matched exactly what we asked for. We were dealt with honestly and fairly. We never felt "pressured" to make a deal which is something new in my experience with car dealorships. In the end we found the exact truck we wanted at a great price. 5 star earned my repeat business and a recommendation to all of my friends and associates. More
Rich was wonderful to work with. He gave me everything I wanted and morein a sales person. He continued to search for exactly what I was looking for until I was happy. He was prompt, courtious and always a wanted and morein a sales person. He continued to search for exactly what I was looking for until I was happy. He was prompt, courtious and always available. I'd refer him to others looking for a new vehicle. More