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Five Star Ford

North Richland Hills, TX

4.9
8,445 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,445 reviews

November 09, 2021

Everyone was very friendly and accommodating. The advertised price was exactly what they sold it for with no dealer add ons which other dealerships would try to do. More

by xanderb747
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No
November 08, 2021

Alfred was wonderful to work with. The process was quick and painless and didn't eat half a day. There were no "adjusted prices" that other dealers are using to gouge other customers. More

by Rumrunner742
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2021

Having Alfred for our sales agent was a wonderful experience. The mixture of his knowledge and personality was as refreshing as it was helpful. It was a pleasure doing business with him and the whole More

by Drkaasik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brieanna Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Parker Bainbridge, Duy Nguyen
November 06, 2021

We worked with Jeff and Joselyn. Both of them were terrific! They were super easy to talk with and helped us make a fair and honest deal. More

by caylabherrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

This is my fourth purchase with Rick Dike. He has been absolutely incredible!!! I would not consider buying anywhere else. It continues to be the easiest purchase process I have ever experienced! More

by Bryan Weber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

My experience at Five Star Ford has really been the best experience I have had ever at a dealership! Thank you! More

by BrittianyM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
November 03, 2021

Hands down the best dealership around! Robert Wheat provided an exceptional experience and made the process great! Thank you 5 Star! More

by dhowell3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duy Nguyen, Robert Wheat
November 02, 2021

Amazing customer service, fast processing. I would recommend to anyone looking for a new truck. More

by CarlosC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn McCain
November 02, 2021

Third or fourth time dealing with Odie. Made an appointment for recall work a week ago. I was scheduled with a different service advisor. I asked if Odie could take care of the appointment and once More

by pali21113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

I had an amazing experience with this dealership! I live about 1 hour away, so it was important that I get as much accomplished before I even stepped foot on the dealership lot. I found my vehicle online, s More

by NecieAl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duy Nguyen
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