Five Star Ford

My family and I have purchased 8 new cars from Five Star Ford and Mark Lancaster has sold us the last 4. We never have to haggle on price or trade in. We get a fair price on everything. He and 5 Star mak Ford and Mark Lancaster has sold us the last 4. We never have to haggle on price or trade in. We get a fair price on everything. He and 5 Star make buying a new car easy and affordable! I can't wait until we need another! More

We have purchased four vehicles from Marisa Thompson at Five Star Ford and the experience has been exceptional each time. It's not just the great attitude but truely great experience. Every person we talk Five Star Ford and the experience has been exceptional each time. It's not just the great attitude but truely great experience. Every person we talk to were exceptional. Each time we purchased a vehicle, Marisa makes it better then the last time we purchased. I don't know how she does it. Thanks Marisa and all the staff at Five Star Ford in North Richland Hills. More

I am from Missouri. I knew what I wanted and how much I would pay for the vehicle. I called 5 star ford while I was at a conference in Dallas because I saw huge dealerships and thought I would compare pri would pay for the vehicle. I called 5 star ford while I was at a conference in Dallas because I saw huge dealerships and thought I would compare prices. Without ever going to the dealership I called and talked to robert wood. He was extremely helpful. He did not play any games during our discussions. He listened to what I wanted and gave me his best price right up front. He helped step by step in getting the financing thru ford since I was busy at a conference. He delivered the vehicle and went over each and every feature. He called to make sure that I did not have any problems driving home!!! My experience was so positive that I will go to 5 star ford first, next time I am in the market! 5 star ford ROCKS!!! More

We (hubby & I) went to many dealers and looked at many vehicles. There are dealers that I WILL NEVER return to because of their attitudes. Not so with 5 Star. The staff was knowledgeable and courteous. If vehicles. There are dealers that I WILL NEVER return to because of their attitudes. Not so with 5 Star. The staff was knowledgeable and courteous. If Mike didn't know the answer to a question right away, he found the answer in record time and got back to us PRONTO. (I can come up with some very unusual questions.) He explained everything, every step of the way and made our experience easy. We don't buy vehicles often (does anyone?) and our experience with other dealers made us wary but Mike made it almost enjoyable. (As enjoyable as 1)looking for a new car outdoors in the Texas in the summer heat can be and 2)spending that kind of $$ can be!) Mike took care of everything for us and made sure we got everything taken care of on MY timeline. All in all, if I had to do it over again, I wouldn't change a thing other than to 1) win the lottery first and 2)do it in the winter! Mike if you're willing to wait awhile....our next vehicle will be purchased from you, too. More

James was excellent. Bob in finance was also excellent. Very pleased about the whole process. Will definitely recommend others. The dealership had a very good inventory to choose from. I was not forced i Very pleased about the whole process. Will definitely recommend others. The dealership had a very good inventory to choose from. I was not forced into any type of auto or pressured by sales into doing so. More

In all my years (and this many), I have never met such a nice, friendly, helpful, and non-pushy salesman. He is also backed up by a very friendly and professional financial staff. I will recommend him and 5 nice, friendly, helpful, and non-pushy salesman. He is also backed up by a very friendly and professional financial staff. I will recommend him and 5-star ford to my friends, and will come back if the need arises, without hesitation. More

Rick and 5 Star Ford made this the most enjoyable experience in buying a truck that I have ever had. Everyone made me feel like I was a very special customer and "number 1" I would always recommend 5 experience in buying a truck that I have ever had. Everyone made me feel like I was a very special customer and "number 1" I would always recommend 5 Star Ford to my friends! All my questions were answered in a ffiendly and concise way without making the question seem trivial. More

I have bought auto from this dealership in the past and would definately reccomend this dealership to anyone. I traded in a 2007 Avalon Limited for a F-150 crew cab and the sales person and the finance pe would definately reccomend this dealership to anyone. I traded in a 2007 Avalon Limited for a F-150 crew cab and the sales person and the finance person were very helpful. Based on my experience with Five Star I will be having all my services performed there as in the past. This dealership is very customer oriented and very easy to work with. And if the need ever arises again in that I need another auto I will buy from them. More

This is the second car we have bought from Diron. He always makes the process very painfree. The first car my daughter and I bought and she loved her new mustange. The second car was a new Mustang GT always makes the process very painfree. The first car my daughter and I bought and she loved her new mustange. The second car was a new Mustang GT for my husband. He wanted very specifics items on his car and the dealership found him the car plus was able to work a deal to the price point he wanted. Overall the dealership is excellent, friendly and goes above and beyond what most would do. I would recommend this dealership to family or friends. My husband and I had an great experience and he was able to purchase the exact car he wanted. More

I had a great experience at the dealership. We found a vehicle fairly quickly and then got down to business wth the paperwork. There was a large selection to choose from also. The process to get the loan vehicle fairly quickly and then got down to business wth the paperwork. There was a large selection to choose from also. The process to get the loan and sale complete was not very long. We would definitely go back in the future and recommend this dealership to others. More