Five Star Ford

To whom it may concern: Sometimes you just know when a deal is right. After an extensive search for a new truck, including all major brands, and having done my homework on each vehicle, I received a call deal is right. After an extensive search for a new truck, including all major brands, and having done my homework on each vehicle, I received a call from Lee Clanton. I arrived early at the dealership and Lee was already there. He treated with with professionalism and class throughut the whole process. Five Star Ford gained a winner when they hired this guy! The dealership and all it's employees that I dealt with earn a Five Star rating from me! Lee helped me find the perfect truck! I am getting many compliments on my new F150 and it is a pleasure to drive! Lee has an impressive knowledge of the inner workings of the truck I bought, and has followed up with me to insure that everything was to my satisfaction, which it is beyond that! Thank you Lee Clanton and Five Star Ford for making my truck buying experience the best it could be! Sincerely, Johnny Gilmore More

Mel (Melvin) was amazing. Very great to work with. He made it the best car buying experience I've ever had!! The last time I bought a vehicle I had to sit at a table why some guy went with a piece of pa made it the best car buying experience I've ever had!! The last time I bought a vehicle I had to sit at a table why some guy went with a piece of paper to some mystic room no less than 6 times, each time leaving me at the table for 10-20 minutes. Not Mel. I gave him a price that I needed the dealership to beat, he gave me a quote. Thats it. No haggling. No frustration. Very considerate of your time and your budget. Not pushy by any means. I will definitely be sending my business to Mel from now on. More

This is the second new vehicle that I have purchased from Justin at Five Star Ford in the past 12 months. That pretty well says it all. Justin and the rest of the Five Star Ford people have been friendly, Justin at Five Star Ford in the past 12 months. That pretty well says it all. Justin and the rest of the Five Star Ford people have been friendly, courteous, and professional, making the shopping and buying experience very pleasant. I believe that this dealer and its staff are committed to providing excellent service to their customers. Their attitudes make it fun to deal with them, and they all seem to take pride in what they do. Beyond that, Justin has gone out of his way to meet my needs in every possible way. Based upon what I have seen here, I would say that Five Star Ford stands head and shoulders above any other dealership that I have experienced. More

We contacted 5 Star Ford over the internet, asking about used trucks. We also contacted several other dealers. We told them about our trade in and they wanted us to come in and get it evaluated. I was still used trucks. We also contacted several other dealers. We told them about our trade in and they wanted us to come in and get it evaluated. I was still searching for type of truck we wanted. I sent an email finally telling what price range, an items we were looking for. I thought it would take some time. I finally checked my emails. Melvin let us know about $10000.00 worth of incentives on buying a new truck. So when none of the other dealers had offered anything but just to call we called Melting at 5 Star Ford. We set a time to come in that afternoon. We were not kept waiting even though it was very busy on a Saturday afternoon. Melvin worked with us until we found the truck we wanted. It had so much more than we had expected. Everyone treated us so well. More

I was in the market for a new vehicle and couldn't let the current incentives pass me by. The internet led me to 5Star Ford where I found a great selection to choose from. The sales staff was no-nonsense, the current incentives pass me by. The internet led me to 5Star Ford where I found a great selection to choose from. The sales staff was no-nonsense, completely shattering the "shady car dealership" image so often perpetuated by popular culture. I chose Ford partly for customer loyalty, but also for vehicle availability, pricing, financing options, and vehicle design/engineering. I didn't consider customer service but that is now a major factor in determining who I do business with in the future. More

Roland Mueller and 5 Star Ford made our vehicle purchase as easy as 1~2~3!!! It was almost like we were out grocery shopping, we went into the "store" got what we needed and came home!! It was that easy! B as easy as 1~2~3!!! It was almost like we were out grocery shopping, we went into the "store" got what we needed and came home!! It was that easy! Being a fellow Minnesotant as is Roland Mueller, made our car shopping fun as we were joking around about our "accents", and how Southerners have no clue about humour in the movie "Fargo" as well as to the Bitter Cold North!! In all seriousness, this was our third "family" purchase thru 5 Star Ford in North Richland Hills, every single time we have felt that they made it easy, affordable and reliable! Thank you again for all you do! Customer Satisfaction is #1 Sincerely, Donald & Patti Keenan More

This is the 3rd new vehicle we have purchased from Justin Compton at Five Star. He always treats us like old friends, whether we're buying or just looking. He takes as much time as we need and offers to be Compton at Five Star. He always treats us like old friends, whether we're buying or just looking. He takes as much time as we need and offers to be there whenever it's convenient for us. We would recommend Five Star and Justin to our friends and relatives without hesitation. More

Best car buying experience yet. Jerry Reynolds pointed me to Five Star Ford via E-mail on Monday. I talked to Joshua over the phone for 15 minutes. Went to see the truck on Tuesday afternoon. Signed the pape to Five Star Ford via E-mail on Monday. I talked to Joshua over the phone for 15 minutes. Went to see the truck on Tuesday afternoon. Signed the papers at the credit union a 4:00. I drove the truck home Tuesday evening. Marisa was very informative and expained all of the features of the vehicle. I would recomend Five Star Ford to my friends and family. More

Reason why I purchase my cars through 5Star Ford is the ease of buying a car. Mr Deger has always made it easy and stress free when looking for a car. I researched what I needed for a commuter car for some ease of buying a car. Mr Deger has always made it easy and stress free when looking for a car. I researched what I needed for a commuter car for sometime. I had added my name to the pre order list but was unsure if I wanted to purchase a car this year. I never was able to go and test the drive the car the weekend the dealership had the Fiestas. I kept receiving calls from Justin Compton throughout the year to see if I was still interested. When I was finally ready to purchase, I returned Mr Compton's call who referred me to Mr Deger since I always buy my cars through him. I went into the dealership to place my order and walked out with one of the Fiesta cars on display. More

Ollie has now sold us two cars. On both occasions, she was very friendly, knowledgeable and professional. We called her on our second purchase due to the excellent customer service she gave us when purch was very friendly, knowledgeable and professional. We called her on our second purchase due to the excellent customer service she gave us when purchasing the first car from 5 star ford. She did not disappoint! She is an asset to your dealership. More