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Five Star Ford

North Richland Hills, TX

4.9
8,476 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,476 reviews

September 07, 2010

Lee was very professional and extremely knowledgable about the vehicle and accessories. He had prepared a lot of the required paperwork prior to our arrival at the dealership and explained everything w More

by bcarpent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lee Clanton
September 07, 2010

The overall experience was great. Rick was very professional, friendly, and cared about what my goals in the purchase were. Rick and I did most of the deal via email - my preferred method of doing More

by swittner65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
September 06, 2010

Justin Compton was very helpful and thorough. He answered all of my questions to my satisfaction. He was very professional and made sure that I was completely happy with my new car before I left the dealersh More

by jlcompton90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Justin Compton
September 03, 2010

Mark Lancaster was a great person to work with in buying my first ever new car. He was up front and honest about everything and took as much time as I needed for him to explain everything that I had questi More

by roghanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Mark Lancaster
September 03, 2010

Dealt mostly thru the internet and Daryn Harkins always responded quickly to my emails. When I called usually was there and if i left a message he called back quickly. Great man and dealership to work wit More

by badilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryn Harkins
September 03, 2010

I purchased my F150 using the internet. I did my homework on the F150 before i contacted Internet salesman, Mr. Daryn Harkins was the best salesman that i have ever dealt with. I made most of this deal compl More

by badilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryn Harkins
September 01, 2010

I would highly recommend this dealership. They were not pushy at all. They also were willing to work with us on our payment amount. It was a great Car buying experience. The finance manager was excellent a More

by melhed10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mellado, Tony Mellado
August 31, 2010

My experience at Five Star Ford was excellent. Everyone was very friendly, especially my salesman Joe Ferrantelli. He was very helpful in answering all of my questions.. He found the exact car out in the l More

by animal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ferrantelli, Joe Ferrantelli
August 28, 2010

Jay was great and really helped us out, even though it took us a few months to actually buy a car. I would highly recommend this dealership and Mike from financing was amazing as well. Never felt better a More

by kmorris1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Odom
August 28, 2010

Great selection, great personnel to work with, willing to go the extra mile to accomplish what a customer asks. I have had numerous phone calls within the first 24 hours of ownership and all my questions an More

by bwcornett50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlos Hernandez
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