Five Star Ford

At Five Star Ford of North Richland Hills, we were treated like we were the stars. From the moment we were greeted at the door to the moment we drove away with our new truck, we were treated to a car treated like we were the stars. From the moment we were greeted at the door to the moment we drove away with our new truck, we were treated to a car buying experience we had never before experienced. Because we had internet-pre-shopped, our truck was waiting for us. The price was as quoted, the paperwork was quickly produced and thoroughly explained, and the process was streamlined to one end: a pleasant and mutually advantageous sale. Our salesman, Jay Odom, was friendly, cooperative, and courteous, and the teamwork and camaraderie of the staff was quite apparent. All in all, it was a "Five Star" experience. More

All went out of their way to make sure that I was a happy and satisfied customer, up to and including Tony Pack. Kelly in sales, Kenny in finance,all were above and beyond. The overall experience was great. and satisfied customer, up to and including Tony Pack. Kelly in sales, Kenny in finance,all were above and beyond. The overall experience was great. 5 Star is my choice for all my future service and purchase needs. More

My wife and I were very happy with our sales representative, Jeff Smith, and Five Star Ford. Jeff made the new car purchase process very pleasant and stress free. Even though we took a few days representative, Jeff Smith, and Five Star Ford. Jeff made the new car purchase process very pleasant and stress free. Even though we took a few days to make ourr decision, we never felt pressured to hurry. Jeff knew the answers to all our questions or quickly found the answer. This was the 4th vehicle we have purchased from Five Star and we are pleased with the experience. Everyone we dealt with was friendly, helpful and knew what they were doing. More

This experience was one of the best that I have ever had in buying a new vehicle. There was no pressure, and was made to feel at home. David and Patrick were very knowledgeable about the vehicle. Thank you in buying a new vehicle. There was no pressure, and was made to feel at home. David and Patrick were very knowledgeable about the vehicle. Thank you for the hard work they do!!! I appreciate it so much. More

I loved working with Jay. We were able to take of the details over the phone and internet which worked great for me as I live 175 miles from the dealership. There were no surprises when I arrived at the details over the phone and internet which worked great for me as I live 175 miles from the dealership. There were no surprises when I arrived at the dealership to sign the papers and take delivery on my new Ford Escape. My family loved the vehicle and we couldn't be happier. More

I have now purchased many cars from 5 Starford all the way back to Sam Linguard Ford days in Hurst. The experience of the last few purchases have been easy. when i show up i am usually buying not looking way back to Sam Linguard Ford days in Hurst. The experience of the last few purchases have been easy. when i show up i am usually buying not looking. The process is quick and easy without much pressure. More

Justin and the team worked hard and fast to get us the best price possible on our new Ford Edge. We couldn't be happier with the car, the people, the service, and the experience! Best car buying experie best price possible on our new Ford Edge. We couldn't be happier with the car, the people, the service, and the experience! Best car buying experience I have had to date! I am confident that if we do have any problems, that we can cout on them to fulfill our needs. More

I was very impressed with Kelly Addinton as well as the rest of the staff during my experience at Five Star Ford. Not only was he friendly and personable, he was also very knowledgeable about the Escape. H rest of the staff during my experience at Five Star Ford. Not only was he friendly and personable, he was also very knowledgeable about the Escape. He did follow up with me and make sure he had answered all of my questions, but did it without being pushy or making me feel like I was pressured into a decision. As I was going through the entire process everyone I worked with in after market sales and financing was very friendly made me feel at ease. I would definitely recommend Five Star Ford to friends and family. More

Mike was very friendly and very accommodating in showing me the options that I had in purchasing the car. I looked at the Fiesta and the Focus and was very helpful. The price that Tony gave me was excelle me the options that I had in purchasing the car. I looked at the Fiesta and the Focus and was very helpful. The price that Tony gave me was excellent and made purchasing a new car possible. I will recommend Five Star Ford for anyone purchasing a car. Thanks for a good experience. More

Lee Clanton at Five Star Ford ranked high in every category. The price was by far the best by several dollars. I had a great buying experience because I was able to to build and pick the automobile category. The price was by far the best by several dollars. I had a great buying experience because I was able to to build and pick the automobile I wanted. Every person at Five Star Ford has been exceptionaly courteous and nice. I am extremely pleased with the build quality of my new Mustang. Every person I came in contact at Five Star Ford displayed a high level of quality and pride at the job they were assigned. Finally, the customer service at Five Star Ford is second to none. Once you enter the lot, you are treated with a high degree of respect and given exceptional attention regardless of the vehicle you purchase. Every customer is important at Five Star Ford. I enjoyed the "zero pressure" sales technique that Lee displayed. Most, if not all, car salesmen would probably say I am a very difficult and picky customer (I am), regardless, Lee treated me with respect and gave me exactly the service and product I desired. Thank you for a job well done. More