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Five Star Ford

North Richland Hills, TX

4.9
8,476 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,476 reviews

September 16, 2010

I purchased my new truck from Five Star Ford because of my previous experience with them and my salesman David Deger. This is the second truck that I have purchased from David. He has alway accommodated More

by JBH_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Deger, David Deger
September 14, 2010

Went in for a Ranger Ext cab, Diron pointed me to a better deal on a bigger truck. He looked after me as a repeat customer, which I really appreciate. It is the reason I won't go anywhere else. Joshua More

by glennsted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Diron Lintz
September 14, 2010

Marisa was very responsive and quickly located and delivered the specific features in the car that I wanted. She went out of her way more than once to provide excellent customer service. She is mile More

by klentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson
September 14, 2010

The entire experience was unbelievable! I've been buying cars for 30 years, and while I always enjoy having a new car when the time comes, I always dread the "games" that are played in nearly every dealersh More

by KenJRoberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rich, Daniel (F&I), Jim Rich
September 13, 2010

Marissa was wonderful to work with and made buying a new truck a great experience. She was straight forward and was able to make the deal without consulting with managers and tying up a lot of our time. T More

by jgklassen14
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marissa Thompson
September 12, 2010

Great communication and client service. My car was being held upwaiting for a special inspection and I was given an update daily. Not to mention, because of the hold up my car was personally delivered to me More

by melaniek08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kelly Blackwell and Marisa Thompson, Kelly Blackwell
September 11, 2010

Overall a good experience with Five Star Ford NRH. Very easy transaction. Rick Dike was helpful. But I really enjoyed the finance guy, Anthony. He was very helpful and made the paper signing process alo More

by jegboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike & Anthony in finance, Anthony Snyder
September 11, 2010

Overall a good experience with Five Star Ford NRH. Very easy transaction. Rick Dike was helpful. But I really enjoyed the finance guy, Anthony. He was very helpful and made the paper signing process alo More

by jegboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike & Anthony in finance, Anthony Snyder
September 09, 2010

One of the best buying experiences I have had. Jason and Roland gave me the best deal via email and had the vehicle I wanted with the color and options I liked. They didn't have just one of the advertised More

by UH1H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell and Roland Mueller
September 07, 2010

Every salesperson made eye contact and smiled when I was on the floor or outside, even when I was with Marisa and they knew I wasn't "fair game". When I test drove the car, Marisa explained everything befo More

by ofbrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson
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