Five Star Ford

I would HIGHLY recommend this dealership. I live about 2 hours away and drove to 5 Star Ford to get my new vehicle because I was so happy with the customer service and the inventory. I was able to coordinat hours away and drove to 5 Star Ford to get my new vehicle because I was so happy with the customer service and the inventory. I was able to coordinate my purchase over the phone with Lee so all I had to do once I got there was trade in my old truck and pick up my new car. Lee was great! 5 star did not have exactly the vehicle that I wanted to purchase on their lot but he was able to work out a dealer trade for exactly the car with exactly the features I wanted. (My local Ford dealership talked to me about ordering a vehicle from the factory and told me they'd call me if they got anything in similar to what I was looking for). The customer service was excellent. They were not pushy, but they did call and kept in good contact with me throughout my car-buying experience. When I went to pick up the car, Mark helped me. He went through all of the features and explained what each of the buttons did, which was very nice, I didn't have to try to figure out the synch system on my own. I am very happy with the vehicle and the service I received at 5 Star Ford. Thank you! More

Daryn was great. He was not the least bit pushy, and went out of his way to answer all of my questions. He answered everyone of my phone calls and always followed up with me in a timely manner. I will went out of his way to answer all of my questions. He answered everyone of my phone calls and always followed up with me in a timely manner. I will recommend any and all friends interested in purchasing a vehicle to Daryn Harkins with 5 Star Ford. More

One of my least favorite things to do is trade cars. It has generally been a very stressful and unpleasant experience. I can honestly say that my experience with 5 Star Ford was just the opposite. I first has generally been a very stressful and unpleasant experience. I can honestly say that my experience with 5 Star Ford was just the opposite. I first contacted the dealership over the internet and promptly heard from Jim Rich. He gave me an intitial price and suggested that I come in and drive an F-150, which I did. They also evaluated my car and gave me a fair offer as a trade in. There was no pressure or attempt to get me to make a decision right then. I told him I wanted to look at the Silverado and Tundra first, which I did. I called him back and told him what I had decided on as far as equipment and color preference and told him I wanted to bring my wife to ride in one. We got to the dealership and he had exactly what I was looking for ready for a test drive. When we got back I told him I had found a buyer for my Camry and wanted the price without a trade. He gave me an excellent price and I purchased the truck. It was the best vehicle purchase experience that I've had in 30 years. I will recommend 5 Star Ford and Jim Rich to anyone who asks where I bought my truck. More

This is my third vehicle purchased from Marissa this year and I believe it speaks for itself. I have been extremely satisfied with the whole process each time and value my time so the way the process was exp and I believe it speaks for itself. I have been extremely satisfied with the whole process each time and value my time so the way the process was expedited was wonderful. I will continue to shop with Marissa Thompson. Thanks More

Sales staff seemed uninterested in helping me find a new Mustang. Either they thought I wasn't serious or just were apathetic about this particular model. I asked them to call me when they got the specifi Mustang. Either they thought I wasn't serious or just were apathetic about this particular model. I asked them to call me when they got the specific features I was looking for in a new Mustang. They never bothered. They offered to get me a car from another dealer but I explained that I would only do so if I could test drive or at least see it. They declined and said they would call me when they get one in with some of the major features I wanted. I went back a few weeks later and found out they had one but sold it that morning? Where was my phone call? I ended up buying from a different dealer who cared about earning my business rather then giving me a run around. Someone who would actually take the time to not only go to another dealership nearby but also let me drive a fully loaded Mustang there to find my car. Every dealer should work that hard for a sale, don't put barriers in front of a sale. Make it easy for the buyer. More

You could have no better representative than Marisa. She is the reason I keep coming back to Five Star Ford when there are other dealerships much closer to me. I have purchased three vehicles from her and is the reason I keep coming back to Five Star Ford when there are other dealerships much closer to me. I have purchased three vehicles from her and will continue to give her my business in the future. I recommend her to anyone I know that is in the market for a vehicle. More

AS A REPEAT CUSTOMER AT FIVE STAR FORD, MY EXPERIENCE HAS BEEN NOTHING BUT THE BEST. LEE CLANTON HAS BEEN ONE OF THE MAIN REASONS WE ARE RETURNING CUSTOMER. HIS PROFESSIONALISM AND HONESTY IS WHAT KE BEEN NOTHING BUT THE BEST. LEE CLANTON HAS BEEN ONE OF THE MAIN REASONS WE ARE RETURNING CUSTOMER. HIS PROFESSIONALISM AND HONESTY IS WHAT KEEPS ON BRINNGING US BACK. ONE OF THE MAIN REASONS WE HAVE RETURNED AND ASKED FOR LEE IS BECAUSE HE IS PRETTY MUCH A GOOD LISTENER AND WILL DO HIS BEST TO TRY AND GET WHAT WE WANT. THERE IS NO DOUBT IN MY MIND THAT LEE CLANTON IS ONE OF YOUR BEST SALES REP FOR FIVE STAR. HIS PROFESSIONALISM AND DEDICATION TO HIS JOB REFLECTS ON CUSTOMER LIKE US. MR. CLANTON TOOK THE TIME TO GIVE US A ONE ON ONE ON THE NAVIGATION SYSTEM AND GIVE US DETAILS ON OUR NEW FORD FLEX. MY WIFE AND I FEEL VERY COMFORTABLE EVERY TIME WE CALL LEE FOR HE WILL TRY HIS BEST TO GET US IN THE RIGHT DIRECTION AND HELP US FIND THE SOLUTION. WE ARE VERY HAPPY WITH OUR FORD FLEX. THANK YOU LEE CLANTON FOR ALL YOUR ASSISTANCE. FLAVIO More

ALL my experiences with 5 Star Ford has been positive for the past 12 years and 4 vehicles later. That is why I continue to come back and have my vehicles serviced there too. Can't beat the prices on the veh the past 12 years and 4 vehicles later. That is why I continue to come back and have my vehicles serviced there too. Can't beat the prices on the vehicles and the staff is professional and positive. I highly recommend them to all my friends, family and acquaintances. That is rare this day and age. More

This is the second vehicle I have purchased from Sam Pack's five star ford, my experience on both occasions was excellent. I will come back when I'm ready to purchase my next car or truck. Pack's five star ford, my experience on both occasions was excellent. I will come back when I'm ready to purchase my next car or truck. More

The reason why I came to Five Star Ford is because of sale person Doreen Parker was recommended to me and now I know why. I like her personality, she was not pushy, she talk to me and most of all she di sale person Doreen Parker was recommended to me and now I know why. I like her personality, she was not pushy, she talk to me and most of all she did not rush me. I made her work and so did my family. I had to give her credit because she had to deal with my family beside me and she did a good job. Doreen told me that I was her boss and I tell her what I wanted and she will get it done... More