Five Star Ford

Everyone was friendly and willing to help in any way possible. Overall, it was a fantastic experience. They've even called to check up on me and my car. I know that I can call them for any reason and th possible. Overall, it was a fantastic experience. They've even called to check up on me and my car. I know that I can call them for any reason and they will be there to help me without question. Thanks! More

The experience was outstanding and Jim Rich was great. He seperated himself from other salesmen through approachability and his desire to help the customer. Overall, the experience will bring me back to He seperated himself from other salesmen through approachability and his desire to help the customer. Overall, the experience will bring me back to 5 Star next time I am in the market to purchase a vehicle. More

Nel Seibel responded to my initial request to look at automobiles by telephone. I made an appointment with him, he set up a time to meet and while we were headed to Five Star Ford he took the cars we we automobiles by telephone. I made an appointment with him, he set up a time to meet and while we were headed to Five Star Ford he took the cars we were interested in out of the outdoor stock and had them at the showroom for our inspection on arrival. He was ready to give us a firm price for the cars as soon as we decided on the models that we were interested in. We took those prices home with us and spend the next day deciding on which model we wanted to purchase. We returned to Five Star Ford and selected the auto that we wanted and got a final price based on the after market items we wanted to include. The job of signing the paperwork and getting the car prepared for us to take with us was completed in a short time. Mel spent a considerable amount of time helping us with the details of operating the F150 we purchased. He went through the operation of the radio, the SYNC, the maintenance requirements and the fact that our first oil change would be charged only $9.80. He set up the SYNC system using our Iphone and we were ready to leave with our new vehicle. All in all the experience was pleasant. More

This was by far the best buying experience I have EVER had. Thanks to a great salesman, Justin Compton, who knows his job and what it takes to treat a customer. He listened and then met my needs for the F had. Thanks to a great salesman, Justin Compton, who knows his job and what it takes to treat a customer. He listened and then met my needs for the Ford F 150 Lariat. Thanks Justin for a job well done. Also, thanks go to everyone at 5 Star Ford...Receptionist, Finance Dept., after market sales person, and everyone that you passed in the hall. More

This is the first new car I have purch. in 35 years because car dealers are the worst people to try and deal with. They give you the run around. I came to 5 Star because of the way you took care of re because car dealers are the worst people to try and deal with. They give you the run around. I came to 5 Star because of the way you took care of repair of my truck and the great service I got. Mel made this sale the best experience I have had in buying a new car. I was talking to Doug Stanley and Grapevine Ford also but in the end Mel made the best offer and did not give me the run around. I donot put dealers name on my cars but in this case the name stays on and I will be more the happy to tell anyone that is looking for a car to visit 5 Star first as it will save them a lot of time. You even had better pricing than Car Max. The only thing I am not happy about is that you do not have a dealer ship in Cedar Hill. You need to ck it out as a lot of cars travel highway 67. Thanks for the best new car purch I have had. Paul Aruda More

Had done my homework on new Mustang pricing and incentives and Five Star Ford in NRH had car in color/configuration I was looking for. Called in advance and sales(Jason) immediately quoted their be incentives and Five Star Ford in NRH had car in color/configuration I was looking for. Called in advance and sales(Jason) immediately quoted their best price which was similar to my best quote obtained from other dealers. I appreciated the "no hassle" approach and when I visited Five Star Ford later that day there was never any pressure to buy the car. Instead the features of the car were patiently explained by Jason and i could immediately take it for a test drive. I decided to buy the car and the ppwk was ready very quickly and in just 30 minutes I was on my way. I wanted to pick up the car the next day which was no issue at all and when I arrived at the time we agreed on, the car was all detailed and ready to go waiting for me in front of the dealership. A great experience! More

Adam was great and has been very responsive to my after sale questions and issues. I feel I received a good and fair deal from this dealership and will steer friends to them with out a doubt. Having Je sale questions and issues. I feel I received a good and fair deal from this dealership and will steer friends to them with out a doubt. Having Jerry Reynolds talk about Five Star Ford on his show is a great asset and you feel you are getting an honest opinion. More

First view of your dealership was Chevar Bryson with a big grin and an extended hand.....very friendly and personable, easy to talk to and a lot of fun. He listened, offered suggestions, joked around when big grin and an extended hand.....very friendly and personable, easy to talk to and a lot of fun. He listened, offered suggestions, joked around when I started it, and answered all my questions and eagerly sought solutions. Could not even begin to wish for a more accommodating professional salesperson! Met the sales manager, Gary.......exactly the same experience. Stopped to get some direction at one point from the receptionist.....smiling, friendly, personable, helpful....mad my wife and I feel right at home later after completing our deal with Chevar and Gary, we were introduced to Anthony. Friendly, helpful, courteous....he helped to expedite the closing and complete the process on our timetable. Bottom line......what I have always wanted to see in a dealership.....a no nonsense, expedited business experience while still taking the time to be personal, friendly, and genuine nice folks. More

I came to the dealership via the internet and received excellent service and great follow-up to all my questions and concerns. Mark went out of his way to ease my concerns and attempt to find the exact v excellent service and great follow-up to all my questions and concerns. Mark went out of his way to ease my concerns and attempt to find the exact vehicle that I was looking for. Everyone at Five Star was very friendly and I could not have asked for a better dealership experience. I expected a hassle, wasted time, and lengthy negotiations but received exactly the opposite and did not even have to visit another dealership after coming in. I still have a couple of dealer installed options to be put on my new Mustang, but I'm not dreading it like I normally would, because of how I've been treated so far. More

Five Star Ford has been the best dealership we have dealt with regarding a new car purchase. The staff was welcoming and friendly, but not too pushy. Tut was informative and knowlegeable with regards to the with regarding a new car purchase. The staff was welcoming and friendly, but not too pushy. Tut was informative and knowlegeable with regards to the differences between the Ford and Dodge models. He took the time to go over the new features in the Ford, which we were not at all familiar with. The Ford offers a much nicer truck without a much higher price. We will recommend Five Star Ford to our friends! More