Five Star Ford

It is a pleasure to do business at Five Star, they are very nice and accomodating to me and my husband. It was great working this the team and our sales man, who has always helped us regarding any issues very nice and accomodating to me and my husband. It was great working this the team and our sales man, who has always helped us regarding any issues or concerns. It was great doing business. Thank you. More

This is the third vehicle purchased from this dealership by my family in the last three years. We totally appreciate and enjoy dealing with Marissa Thompson, who is both knowledgeable and very helpful and by my family in the last three years. We totally appreciate and enjoy dealing with Marissa Thompson, who is both knowledgeable and very helpful and willing to make the best deal she can for both the consumer and the dealership. I will continue to deal with FIVE STAR FORD NRH as long as it remains a pleasure to do so and as long as the service department stays reliable. Sincerely. Karen Nolan More

We met At our appointment time and meet with Marissa Thompson who asked about our situation & worked very hard to met those needs. We are very satisfied with our entire experience with Five Star Ford. I Thompson who asked about our situation & worked very hard to met those needs. We are very satisfied with our entire experience with Five Star Ford. I would tell friends and neighbors about the excellent service that we received. More

Marisa Thompson earned my wife's and my trust. We believe Marisa will work as hard to make the ownership experience as rewarding and pleasant as our buying experience. Marisa earned that trust beca believe Marisa will work as hard to make the ownership experience as rewarding and pleasant as our buying experience. Marisa earned that trust because of her sincerity in caring for our needs, her professionalism, and her honesty demonstrated throughout the purchase process. One of our first conversations with Marisa she stated her goal was to show us that not all dealerships are bad and we don't have to fear the purchase process. While I was dubious, Marisa succeeded in far exceeding our hopes! We'll continue to see Marisa and 5 Star Ford North Richard Hills far into the future for our transportation needs! More

I have purchased five new Ford vehicles from three different dealers. From start to finish this was 100% better than any other experience I have ever had. There was no haggling to get to an agreeable different dealers. From start to finish this was 100% better than any other experience I have ever had. There was no haggling to get to an agreeable price, no haggling when talking about interest rates and other finance options, and the new truck was in perfect shape ready for me to leave just as I finished the paperwork. I have never purchased a new vehicle that I "found" online until this new F-150 from Five Star Ford. Their internet manager, Mark Lancaster, treated me with respect from the beginning on. There was a truck in particular that I liked but it had already sold, so Mark found one with the exact features except the color and offered me the same promotional pricing even though that unit was not on sale at the same price. Mark was the lowest pressure salesperson I've ever dealt with. The finance department was excellent as well. The paperwork was quick, well explained, and they made sure I had the terms that were the most agreeable to me. I only buy Ford, now I only buy Five Star Ford. More

This is the second vehicle purchase we have made from the Garrett's and I would recommend James to anyone. He went above and beyond anything that we asked of him and when it came down to the point of the ac Garrett's and I would recommend James to anyone. He went above and beyond anything that we asked of him and when it came down to the point of the actual purchase he was very knowledgeable about and helpful in explaining the in's and out's of the new vehicle. The whole purchasing experience was wonderful! More

I called and Talked to Jeff Crabtree on the phone and explained to him exactly what I wanted. He let me know that he is the sales manager and that he would pass the info on to Jim Rich. He asked me when explained to him exactly what I wanted. He let me know that he is the sales manager and that he would pass the info on to Jim Rich. He asked me when a good time to come in was and we made an appointment for me. Upon arrival the truck I wanted was sitting ready for me to test drive and the deal was ready for me within just a few minutes. No hassle. They even went out of their way to make sure that all of my add ons were done on the same day as I had a pretty long drive. These guys are true professionals. I will be doing all of my business at Five Star Ford. More

All large dealerships are somewhat cumbersome, but working with Mel thru Internet sales makes the process almost enjoyable and definitely manageable. Mel was very upfront with all the cost involved i working with Mel thru Internet sales makes the process almost enjoyable and definitely manageable. Mel was very upfront with all the cost involved in purchasing my new truck. All expenses were itemized...state sales tax, dealer inventory tax, inspection and licensing fees as well as the document and dealer fees. It was a very professional and honest presentation. There were no sales gimmicks, dealer add-ons or pressure tactics used. I knew the price of the vehicle and all the associated cost prior to visiting the dealership and actually seeing the vehicle. Michael, the finance guy was knowledgeable, quick and efficient. He explained the benefits and value of an extended warranty, but there was no pressure sales pitch. The finance process only took fifteen minus due to the massive amount of required paperwork associated with a loan these days. Overall, I would highly recommend Mel Siebel and this dealership for a positive buying experience. If you are in the market for a new vehicle, give Mel a call or better yet, get on the Internet and have him price a vehicle from their inventory to you. They will be very competitive with any dealership in the DFW area and will be honorable with the transaction. More

Everyone was so friendly! Rick Dike and his whole team were very professional and got me in and out very quickly. I have gotten the last three or four of my vehicles here and will continue to come back, were very professional and got me in and out very quickly. I have gotten the last three or four of my vehicles here and will continue to come back, even all the way from Oklahoma. Thanks Five Star Ford!!! More

Courteous sales person who described the vehicle well. Helpful in finding the car I wanted,didn't try to push another one,and at a reasonable price including my trade in. The dealer was great but I don't Helpful in finding the car I wanted,didn't try to push another one,and at a reasonable price including my trade in. The dealer was great but I don't like this review system telling me how much I have to write. More