Five Star Ford

Best car buying experience I have had. Mike was not cocky or pushy. Very curteous and professional. Was with me till the deal was done. I asked to be picked up at work to finsih the deal and he met me at th or pushy. Very curteous and professional. Was with me till the deal was done. I asked to be picked up at work to finsih the deal and he met me at the agreed time. The vehicle was ready when I got there. After I made my payment, Mike went through the manuals and vehicle. I appreciate the way I was treated. More

I just purchased my second vehicle in the last 11 months from 5 Star. I will sum it up like this, the experience from start to finish was as close to a pleasure as you could possibly come when making a new from 5 Star. I will sum it up like this, the experience from start to finish was as close to a pleasure as you could possibly come when making a new car purchase. The people there know how to treat a customer, I'm not talking about giving me a good deal, that's a given or I wouldn't be writing this review. I'm talking about being treated kindly by caring authentic people it is a stark contrast to what I typically experience making purchases from other dealerships. I could not say enough good things about Tony, Jeff and Anthony but I will show my appreciation with my continued patronage. Todd Pratt. More

Jason Howell was very helpful and professional. He explained everything in detail. My wife was happy since he showed her how to operate the sync system that came with the car. I actually went to seve explained everything in detail. My wife was happy since he showed her how to operate the sync system that came with the car. I actually went to several other dealerships after my first visit to 5 star ford (looking for a better deal) but I could not find one. Overall a great car buying experience. I would recommend Jason and the 5 star ford staff to anyone. More

After Marisa responded to my email inquiry quickly we spoke on the phone about what I was looking for in a car and by the time I arrived in the showroom she had done her homework and had a couple of choi spoke on the phone about what I was looking for in a car and by the time I arrived in the showroom she had done her homework and had a couple of choices exactly meeting my needs. She was very friendly and explained the options very clearly with no pressure tactics at all. Mike in finance was quick, clear and friendly as well. In my mid-fifties this by far was the best experience I've had in shopping and buying a car. More

Called ahead and informed Rick what type of vehicle I was interested in and when I arrived at the dealership, he had the exact vehicle waiting for me. Outstanding! It was a pleasure to work with a true profe interested in and when I arrived at the dealership, he had the exact vehicle waiting for me. Outstanding! It was a pleasure to work with a true professional. This was by far the most enjoyable car buying experience I have had. More

This is the third vehicle I have purchased over the last 15 years from Five Star Ford and I obviously wouldnt keep comming back if I wasnt not satisfied with the dealership and my buying experience. Marissa 15 years from Five Star Ford and I obviously wouldnt keep comming back if I wasnt not satisfied with the dealership and my buying experience. Marissa Thompson made this whole buying process easy. She answered every question we had and did not pressure us in any way. She was very willing to spend as much time as we needed to make a decision and I was so impressed that she was willing to stay late at the dealership for us to take delivery of our new vehicle and then sit with us for what seemed forever explaining the sync system and even set up our personal information for us as she was teaching us how to use it. Her efforts were above and beyond what we expected and for that we are grateful. The rest of the Five Star staff from the finance dept. and the after market dept. and the service dept. were the most friendly and helpful people we have ever had the pleasure of dealing with. I can't say enough about Sam Pack's Five Star Ford family and how great they are to deal with and work with. I would hight recommend this dealership and Marissa Thompson to anyone interested in buying or leasing a new Ford product. My wife and I are absolutely thrilled with our new Explorer Limited and the quality and features of this vehicle. We were looking at Mercedes and Lexus and came back to the Ford because it offered the most vehicle and features for the money and Sam Pack's Five Star Ford is the only place I will ever go to purchase a Ford. More

I am a repeat customer and will continue my association with 5 star Ford. The Fiesta and lease terms met our needs perfectly. Justin Compton was very professional and was able to discuss my needs and meet with 5 star Ford. The Fiesta and lease terms met our needs perfectly. Justin Compton was very professional and was able to discuss my needs and meet them before we even got to the show room. GO JUSTIN! More

My husband and I usually dread the thought of going to a car dealership to purchase a vehicle, but since buying our car at Five Star, we know we won't feel that dread the next time. We have definitely foun car dealership to purchase a vehicle, but since buying our car at Five Star, we know we won't feel that dread the next time. We have definitely found the place to go. Adam Sondecker was our salesman and cannot say enough about him. He knew everything about the vehicle we purchased and answered every question or concern we had. We will be back! Thanks so much Adam!!! Robert and Judy Randle More

Our experience with this dealership from the first phone call was very refreshing. Lee was very informed with the vechiles worked very hard to find us the exact one we were looking for. He also worked with call was very refreshing. Lee was very informed with the vechiles worked very hard to find us the exact one we were looking for. He also worked with us for hours to get the number like we wanted. More

We have bought lots of cars in our life, and this one was the most courteous and straightforward of any we have dealt with. This applies to the sales person (Melvin) and the finance person (Tony). This dea the most courteous and straightforward of any we have dealt with. This applies to the sales person (Melvin) and the finance person (Tony). This dealership is head and shoulders above the other dealerships that we have gone into this month. They are very knowledgeable, and we appreciate that. More