Five Star Ford

Today while visiting this dealership, an internet salesman damn near ran over my feet while pulling the vehicle I was looking at off of the sales line. The salesman looked right at me but did not ex salesman damn near ran over my feet while pulling the vehicle I was looking at off of the sales line. The salesman looked right at me but did not excuse himself before pulling the vehicle. Had he taken a moment to apologize prior to pulling the vehicle away and encouraging me to view another similar vehicle on the lot, the dumb ass would have made two sales this day. While walking to the vehicle for sale, 6 used car salesman wathced me walk to the vehicle without even offering to help. So, I got into my truck, left the dealership and will NEVER return. HORRIBLE CUSTOMER SERVICE!!! More

we came in expecting to only be able to qualify for a used car but doreen immediatly showed us how we could get past that problem . i informed her i wanted to get the mustang for my wife on our 42nd wedd used car but doreen immediatly showed us how we could get past that problem . i informed her i wanted to get the mustang for my wife on our 42nd wedding anniversery & she said we could do it . my wife loves her mustang & we will buy from 5 star ford again very soon if possible . we have bought several cars over the yrs &will do so again . thank you for superberb service at every level. leo& jolene cook More

I enjoyed this purchase. I normally like to be left to wander around a bit so that my wife and I can talk freely withour having any interuptions. We were allowed to do this at our request. When a sales wander around a bit so that my wife and I can talk freely withour having any interuptions. We were allowed to do this at our request. When a sales person that did not know what we were doing ask about our visit and were we being assisted,they left us along when we explained what we were doing and that we had already spoken to a sales representitive. Once we had desided to look closer at some of the vehicled Mel was quickly able to supply all of the information that we needed. Jason handled our trade-in vehicle. The process was quick and painless. After we had agreed to a price, we were met by John in the finance department. Without trying to hard sell, he quickly explained the various options that we had with financing,warranty and other options available. The entire experience was easy and pleasant. More

I recently purchased a brand new vehicle from Five Star Ford and worked with Jason Howell in sales. Jason really made me feel at home and didn't try any pressure sales tactics that is commonly found elsew Ford and worked with Jason Howell in sales. Jason really made me feel at home and didn't try any pressure sales tactics that is commonly found elsewhere. I drove away extremely happy with my new purchase and without any remorse! I highly recommend this dealership and it's friendly, helpful and courteous staff to anyone looking into getting themselves into a new vehicle. More

This is the third vehicle we've purchased from Justin, who manages their Internet Sales. I love the no pressure approach... this time, when I purchased my EcoBoost F-150, I'd identified the vehicle I wan who manages their Internet Sales. I love the no pressure approach... this time, when I purchased my EcoBoost F-150, I'd identified the vehicle I wanted (features, colors, etc.) on Ford.com's inventory search site, but a call to the dealer showed it was ordered, but not yet built. I asked Justin to keep an eye on it and call me the day it hit the lot, which he did. Unfortunately, I was out of town on business for several more days... but Justin put a sold sign on it for me and we closed the deal when I came back to town Saturday morning. Once again, a pain free and pleasant experience, with maybe an hour in the dealership tops, including a test drive, ordering accessories (spray-in bed liner, tinting, security, etc.), and finance/paperwork. The following day, the bed liner, tinting and security system were installed as promised and they did a wonderful job on that work. We'll keep coming back to Five Star Ford for our vehicles, for sure! They have the best people, in both Sales and Service, and the largest inventory to pick from in North Texas. We utilized the location at 820 and Rufe Snow, which is just minutes from our home. More

This is the 4th car that I have purchased from Five Star Ford. I would highly recommend them to anyone looking to purchase a vehicle. Eric Petsch our salesman was so helpful, friendly, and made the whole Ford. I would highly recommend them to anyone looking to purchase a vehicle. Eric Petsch our salesman was so helpful, friendly, and made the whole process worry free. I am very pleased with the new car that I purchased and will continue purchasing from Five Star in the future. By far they have the best service around. Thanks for all your help Eric! More

The entire buying experience was by far the best car buying experience I have ever had. Everyone helped with any issues I had without ever trying to pressure me at all. Even though I probably was a pain buying experience I have ever had. Everyone helped with any issues I had without ever trying to pressure me at all. Even though I probably was a pain, they always seemed happy to be helping me. They told me up front how much my trade in was worth, and they told the new truck price up front. No haggling and completely professional. When I got to the finance part, it went about as quick and easy as I could possibly imagine. A+ grade for all involved. More

Rick totally delivered what he said he would! My past experience has to say the least has been miserable. With Rick and my experience it has totally changed the way I feel about a Car Salesman. Honesty experience has to say the least has been miserable. With Rick and my experience it has totally changed the way I feel about a Car Salesman. Honesty and Integerty are very high on my list.....When I purchase a vehicle I want to know the bottom line price with exactly what I want with no hassle factor. Rick made this experience the best I have ever had.....with the way he treats his customers......He has earned my buisness and anyone of my family and friends will recieve his name to buy a Ford! Everyone who touched my deal was as professional as Rick! Thank you all so much for the Wonderful Service!!! Tonya McNair More

Just stopped in for a little assistance with our F-150 that we purchased five months ago. Justin Allerheiligen, our salesman, came outside to greet us, tweaked our system, and answered the questions we h that we purchased five months ago. Justin Allerheiligen, our salesman, came outside to greet us, tweaked our system, and answered the questions we had. What great, friendly service. Thanks, Justin! More

I bought two cars in eight days from Justin. I had some special needs and had to cut expenses. Justin worked the numbers and got me into a 2011 Explorer. Justin had all the paper work done and on Saturday special needs and had to cut expenses. Justin worked the numbers and got me into a 2011 Explorer. Justin had all the paper work done and on Saturday I walked in signed the papers and left. Job well done and a great experence. Jousha Fitcher also took time out of his schedule to welcome us and make sure we felt at home. Good Guys. Thans to Jerry Reynolds, the Car Pro,we got to meet the good people at Five Star Ford More