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Five Star Ford

North Richland Hills, TX

4.9
8,476 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,476 reviews

April 10, 2011

I've dealt with Rick Dike several times over the years, and I always send my family and friends to see him when they're in the market for a new Ford! I'm very pleased with my 2011 F150 SuperCrew King Ran More

by jcaffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
April 09, 2011

Marisa was very friendly and professional. She asked questions about our needs and our budget and did an excellent job of staying within them. We are very pleased with our new car. We are also feel li More

by Doug Crosthwait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompso
March 31, 2011

a hassle free experience. I don't have a lot of time to sit in a dealership and haggle over pricing. I was able to do the entire transaction over the phone. I spent about 2 hours at the dealer to bring i More

by centrion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell & Patrick
March 31, 2011

After many bad experiences with car dealerships, I can sincerely say it was a pleasure dealing with Five Star Ford and Mark Lancaster. I was so pleased about how well my new car purchase was handled that More

by JShort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Mark Lancaster
March 31, 2011

I enjoyed working with Jeff Smith. He is very professional and was knowledgeable about the SUV that I was wanting to purchase. I also appreciated his willingness to work with me and there was not More

by wsbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Smith
March 28, 2011

From the time I first called early on Friday morning, Justin was able to show me what Ford had to offer. I had been looking at Camrys, but saw the ad on Friday morning. Justin said to bring the ad in More

by blockmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Justin Compton
March 27, 2011

We knew what we wanted and got exactly that! We never had such a great experience ever from a dealership. Never felt pressured and were not attacked when we got out of our car. Mr Little and Marissa ROCK!! I More

by cakerbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mr. Little in finance and Marissa, Internet Mngr.
March 24, 2011

To Whom It May Concern: First let me start by saying I To Whom It May Concern: First let me start by saying I had visited with Mr. Rick Dike twice. The first time my wife and I were trying to get someth More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick L. Dike
March 23, 2011

This was the least stressful and most pleasant dealings I have ever had when buying a new or used vehicle! Five Star Ford has a beautiful and customer friendly facility, as well as a very friendly and helpfu More

by sageladysong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Deger, David Deger
March 23, 2011

We chose to award 'fives' to each of these sales representatives for their unyielding patience and professional demeanor. Each took the time to explain performance and maintenance details, foster c More

by wendave88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster, Jay Odom, Mark Lancaster
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