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Five Star Ford
North Richland Hills, TX
8,445 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,445 reviews
December 02, 2021
My sales representative, Crystal Sanders made this a very fast and efficient Transaction. She found me the perfect Expedition and the finance part was very quick. fast and efficient Transaction. She found me the perfect Expedition and the finance part was very quick. More
by Expedition14
December 02, 2021
They are awesome and I love working with Marisa. I have bought here before and will definitively return. bought here before and will definitively return. More
by cindy.newman
December 01, 2021
I had the pleasure of working with Will recently. He understood what I needed and made the whole process so easy! If you are searching for a vehicle, and you value working with a personable, knowledgeab understood what I needed and made the whole process so easy! If you are searching for a vehicle, and you value working with a personable, knowledgeable industry professional, then I would definitely recommend considering Five Star Ford and asking for William May. He's a rockstar and he'll make sure you are taken care of! More
by BIGSHADES50
Employees Worked With
November 28, 2021
Diron Lintz was awesome. He took time to listen to my wants and needs. He was honest and straight forward and very patient. No games. I totally recommend this dealership. Everyone I worked with was gre wants and needs. He was honest and straight forward and very patient. No games. I totally recommend this dealership. Everyone I worked with was great. More
by Marlene
November 26, 2021
Went to five star ford to try and buy truck. Really didn’t think it was possible with my credit score but My salesman Alfred and finance guy Mr Edwards worked there magic and got me into a new truck an didn’t think it was possible with my credit score but My salesman Alfred and finance guy Mr Edwards worked there magic and got me into a new truck and within my payment range. These guys are awesome and work really hard for you. Great place to buy a vehicle. Thanks guys. More
by Speedeeman
November 23, 2021
Very satisfied with my dealing with Five Star Ford.Very Very satisfied with my dealing with Five Star Ford. Very knowledgeable of their product and answered all my questions. Very satisfied with my purcha Very satisfied with my dealing with Five Star Ford. Very knowledgeable of their product and answered all my questions. Very satisfied with my purchase. More
by Bobandjudyross
Employees Worked With
November 20, 2021
Alfred was great to work with and made sure I got the truck I was looking for and at the right price. truck I was looking for and at the right price. More
by agoldinger
Employees Worked With
