Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have purchased a number of new vehicles from Five Star Food and am always pleased with both the price and performance of the vehicle that I purchase. Reliability is a key component of my purchase decision Food and am always pleased with both the price and performance of the vehicle that I purchase. Reliability is a key component of my purchase decision; my wife drives this particular car and it is imperative that it operate flawlessly. We shopped around for comparable SUV's and decided to stay with the Ford Escape and so purchasing from Five Star was a no brainer. More
I was very pleased with the customer service offered by Five Star Ford. Betty Watkins helped me find and purchase the Ford Explorer with all the options that I wanted. I shop for everything online, and sea Five Star Ford. Betty Watkins helped me find and purchase the Ford Explorer with all the options that I wanted. I shop for everything online, and searched for my Explorer online as well. When I found the car I wanted, Betty helped me step by step with the purchase. Everything went quickly and smoothly, even though I live over 200 miles away from the dealership. When it came time to come in to the dealership to make my purchase, she even picked me up from the airport. Everything about my interactions with her was flawless. She's so nice and personable. I'm a busy working mom who needs fast and helpful service. I have to recommend Betty Watkins' services to other busy career women/moms looking to purchase a car. If you want someone who is knowledgeable about their vehicles and will treat you with the respect you deserve, then Betty Watkins is the saleswoman to go to. More
Hassle free, no presure, great attitudes. Quick to answer any questions. Quick service after the sale to tint the windows. I will come back to buy another car. Thanks, Lynn Hobson any questions. Quick service after the sale to tint the windows. I will come back to buy another car. Thanks, Lynn Hobson More
We had a great experience purchasing a new vehicle from William Perez-Arguello at Five Star Ford dealership. They were very responsive to understanding our needs and explaining the features of the vehicle William Perez-Arguello at Five Star Ford dealership. They were very responsive to understanding our needs and explaining the features of the vehicles. The price negotiation process was straight forward and transparent. I would recommend this dealership to anyone in the DFW area and I was very impressed with the Ford's line up of vehicles. Moreover, Ford is the only motor company in the U.S. that did not ask for a government bail out and that meant a lot to me! More
Josh was great. He knew where I stood in the process of buying a car and he respected that position. He never pressured me to buy the car. I would recommend buying from Josh to anyone in the market for a buying a car and he respected that position. He never pressured me to buy the car. I would recommend buying from Josh to anyone in the market for a car. More
When I first went to Five Star Ford I was only looking to see which vehicle I might be interested in. Mr. Chad Ritter was very helpful in expalining the different feature for different vehicle. Chad was ve see which vehicle I might be interested in. Mr. Chad Ritter was very helpful in expalining the different feature for different vehicle. Chad was very patient and not overbearing, and I really appreciated that. When I was ready to purchase a vehicle it seemed that there were a number of obstacle to overcome, Chad was very proactive in trying to overcome these obstacles. Initially it seemed as if I would not be able to purchase the vehicle, but I am a man of faith and even when it seemed that it was humanly impossible for me to get this vehicle, I got a word from God almighty at church on Sunday July 10, 2011 that He God would see this come to pass. I left a message for Chad letting know what the Lord said, and ask if he would please resubmit the application, and I am really impressed that he did, and we saw what God did. Again; Chad thanks for trusting and helping, and if you would believe you to can recieve, God will bless when we humbly seek Him, and His grace is sufficient and His promises are true. Thanks Carson, Sr. and Pati Jeffries. More
Very pleasurable experience. Everyone treated me professionally and was able to get a deal better then I though possible. I would definately recommend Five Star Ford and Justin Compton to others ne professionally and was able to get a deal better then I though possible. I would definately recommend Five Star Ford and Justin Compton to others needing a new vehicle. More
I was very impressed with my salesperson. He was not I was very impressed with my salesperson. He was not pushy at all. He showed us what we wanted and that was that. I have had a good experience so f I was very impressed with my salesperson. He was not pushy at all. He showed us what we wanted and that was that. I have had a good experience so far with Ford. More
We gave 5 Star Ford outstanding ratings because of their "customer-first" service. We are a repeat customer (from 65 miles away) because of our first positive experience here, and we received the same atten "customer-first" service. We are a repeat customer (from 65 miles away) because of our first positive experience here, and we received the same attention and personal service again. Everyone was very friendly and William was so patient! We will certainly consider 5 Star Ford for future purchases and recommendations to friends. More
I have nothing but great things to say about both the salesteam and finance manager. These gentleman are outstanding and this is why we have only purchased autos from them and have sent many friends and salesteam and finance manager. These gentleman are outstanding and this is why we have only purchased autos from them and have sent many friends and family to them. Thank you to Jack and Wayne for providing outstanding customer service.... More