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Five Star Ford
North Richland Hills, TX
8,445 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,445 reviews
December 15, 2021
Thank you so much. Alfred at Five Star Ford is awesome. He assisted my wife and I in purchasing a new Ford Ecosport. We. Alfred is helpful in demonstrating all the great features of the car. Thanks Alfr He assisted my wife and I in purchasing a new Ford Ecosport. We. Alfred is helpful in demonstrating all the great features of the car. Thanks Alfred. More
by Armstrong.bobby
December 14, 2021
Alfred and and Tut made everything easy. In and out quick, no surprises, no nonsense. I'll do business with these folks again. quick, no surprises, no nonsense. I'll do business with these folks again. More
by garyboedavis
December 13, 2021
Just stoped by to look and left in a new car. Preston was great!! Financing was quick and hassle free. was great!! Financing was quick and hassle free. More
by DawnK
December 09, 2021
Bought another truck from Rick Dike at 5 Star Ford in North Richland Hills TX. I have bought many trucks and cars from Rick over the years and have never been anything but extremely satisfied with his pr North Richland Hills TX. I have bought many trucks and cars from Rick over the years and have never been anything but extremely satisfied with his professionalism, as well as the finance dept. and service. I have bought a couple from other places and regretted it both times. Thanks Rick and 5 Star for all the help over the years! Rick was even able to get me 2 trucks in this late 2021 year when it was hard to find anything! I will be back again. More
by Probuildcon5
December 07, 2021
Best costumer service I can ask for. Came in already financed and they challenged to beat it and did. financed and they challenged to beat it and did. More
by Benbana88
December 07, 2021
Did everything I asked, and did not try to jerk me around on my Bronco price. Got me the incentives at the highest level, and delivered. on my Bronco price. Got me the incentives at the highest level, and delivered. More
by wcmaness
Employees Worked With
December 05, 2021
My experience at Five Star Ford was exceptional. I was purchasing a used car from out of state and Jason Howell made sure that my buying experience was the best. Jason was able provide video walk arounds purchasing a used car from out of state and Jason Howell made sure that my buying experience was the best. Jason was able provide video walk arounds of the vehicle, discuss pricing and help get me in contact with financing which made the process very easy when we arrived at the dealership. Even if you have to drive over 200 miles like I did, I suggest making the drive! More
by Young2883
December 05, 2021
Alfred and the sales & finance team at Five Star went out of there way to take care of me. The service was excellent and I look forward to doing business with them again in the future! of there way to take care of me. The service was excellent and I look forward to doing business with them again in the future! More
by Chris
Employees Worked With
Other Employees :
Siva David "MIT" Christos
December 04, 2021
Preston was personable, professional and persistent. We would not have bought a car here had it not been for him. He got us what we wanted at a fair price. Thank you Preston. would not have bought a car here had it not been for him. He got us what we wanted at a fair price. Thank you Preston. More
by Lynn
