
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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we went into Five Star Ford as a repeat customer to look at and test drive a new Taurus. In the process we discovered with Ollie's help that the Edge was a better fit for what my wife and I was looking for. at and test drive a new Taurus. In the process we discovered with Ollie's help that the Edge was a better fit for what my wife and I was looking for.She went above and beyond finding us the right Edge, with friendly and professional precision. This is our second purchase fom 5 star ford and Ollie Fry and because of her we will be returning in the future More
I got an amazing deal and an amazing truck from 5 star ford. I gave the ratings I did because every phase of the buying proccess was simple, straight forward, and painless. I have no buyers remorse or sec ford. I gave the ratings I did because every phase of the buying proccess was simple, straight forward, and painless. I have no buyers remorse or second thoughts because the truck is awesome, and the deal went so smoothly. I was would recommend 5 Star Ford and Justin Compton to anyone looking for a new vehicle. More
Spoke with Rick on Monday, met him on Tuesday AM. He is great to work with, friendly, easy to talk to and he actually listens. I will only be dealing with 5 Star from now on. great to work with, friendly, easy to talk to and he actually listens. I will only be dealing with 5 Star from now on. More
Marisa made things very easy to buy new truck. She was straight forward and told me upfront what the deal would cost, and I was very happy. The truck was delivered and everything was explained to me. I wo straight forward and told me upfront what the deal would cost, and I was very happy. The truck was delivered and everything was explained to me. I would recommend that anyone wanting a great deal. Thanks More
Had a great overall experience. Our salesperson, Greg Miller, was very helpful, courteous and attentive. The price was great and my husband and I were amazed how easy it was to complete the purchase and Miller, was very helpful, courteous and attentive. The price was great and my husband and I were amazed how easy it was to complete the purchase and drive off in our new car. Thanks, Greg. More
We were treated with utmost professionalism and care. Rick guided us in our decision making and gave us a great deal. I would recommend 5 Star Ford to anyone! Rick guided us in our decision making and gave us a great deal. I would recommend 5 Star Ford to anyone! More
The only real issue that I had was that the finance manager was slow about sending the documents over to my bank. Took several calls from both me and my bank officer to get the documents over so that manager was slow about sending the documents over to my bank. Took several calls from both me and my bank officer to get the documents over so that the bank could get my loan finished so that I could pick up the car after work on Monday. But, on the good side my sales person was great and helped me out and answered all of my questions. He even worked with me in that since they had the exact version of the focus that I wanted and could afford on the lot. I had a doctors appointment at 11:00 that day so he held the car for me until I could get back in an hour to finish up the sales paperwork. Overall I had a really good experience and Five Star exceeded my expections in all areas but the finance department. More
My family has have been a Five Star Ford customer since 1997. Since then we have purchased 5 vehicles and referred several friends who also purchased vehicles. I do not have hours to sit in someone's off 1997. Since then we have purchased 5 vehicles and referred several friends who also purchased vehicles. I do not have hours to sit in someone's office while they go back and forth negotiating. Justin knows me, finds what I want and gives me the bottom line price over the phone. I would recommend Justin and Five Star to anyone looking for a vehicle! More
A couple years ago, the last vehicle I bought was from Alfred; a 2009 F-150 Lariat. I am in the military and at the time I was stationed in Florida. Alfred was such a pleasure to work with, and made eve Alfred; a 2009 F-150 Lariat. I am in the military and at the time I was stationed in Florida. Alfred was such a pleasure to work with, and made everything so easy that I drove all the from Florida to buy my truck from Five Star Ford. After driving that truck around the country, it was time to trade-in. I called Alfred from my current home in Oklahoma, and inquired about purchasing a new truck; my recently purchased 2012 F-150. Immediately, he began his search for my next truck. I gave him very specific details on what I wanted, and didn't want. He and the staff at Five Star Ford worked vigorously to find the EXACT truck that I wanted. Once he found it, Alfred, Jeff, and I negotiated every aspect of the deal from across the country. When I arrived at the dealership, we immediately swapped keys; I went on the test drive and he got my old truck appraised. Everything was set to go when I arrived, and I can't emphasize how easy and enjoyable it was. There were no smoke and mirrors, and everything was straight forward. This has been by far the best car buying experience! The staff at Five Star Ford has always provided me with great service, respect, and honesty. More
I have bought several vehicles from Five Star Ford. Every time I have bought a vehicle I have worked with the same salesperson, Justin Compton. I feel that Justin has always treated me fairly, was hon Every time I have bought a vehicle I have worked with the same salesperson, Justin Compton. I feel that Justin has always treated me fairly, was honest with me, and did not try any tricks that some dealerships or salesmen do. I will continue to buy from Justin Compton. Anyone in the market for a new or used car, I would tell them to go to Five Star and ask for Justin. I have been on both ends of the spectrum as far as credit goes and Justin was able to help me. I am the type of person that if something works for me, I will continue doing it. Thanks again Justin!! More