
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,593 reviews
Lee Clanton and Spencer Southwell were excellent to work with and exceeded my expectations for the process. I was not looking forward to the process but it went very well and I was very pleased with all as with and exceeded my expectations for the process. I was not looking forward to the process but it went very well and I was very pleased with all aspects of my transaction. More
It was the best experience purchasing a vehicle with a dealership I ever had. Lew and the others I delt with were great. I wasn't pressured and I got a great deal on a new F-150, I would recommend 5 Star dealership I ever had. Lew and the others I delt with were great. I wasn't pressured and I got a great deal on a new F-150, I would recommend 5 Star Ford to anyone because they're freindly and give great customer service. More
This is the second new F150 purchased thru Five Star Ford (Jay Odom) in two years. Both purchases were handled with the Utmost in professionalism. I have purchased many new vehicles in my life and i must sa (Jay Odom) in two years. Both purchases were handled with the Utmost in professionalism. I have purchased many new vehicles in my life and i must say Five Star has found the trick to The no hassle/ customer satisfaction experience. I would recommed Five Star and without doubt (Jay Odom) to any of my Friends looking to purchase a new or pre-owned vehicle...I look forward to my next visit! Terry Brodin More
This is my second time working with Rick on a new car purchase. Rick has the art of turning a car purchase into a relaxed and comfortable atmosphere. He is a straight shooter when it comes to pricing and purchase. Rick has the art of turning a car purchase into a relaxed and comfortable atmosphere. He is a straight shooter when it comes to pricing and availability for any Ford vehicle you are interested in. Sales Service with Rick is comparable to none i have dealt with previously. Thanks again for your all your help Rick -Casey S. More
Betty is a saint she was very helpful and helped me find the perfect car. I would recommend Betty to my friends and family for their car purchases. My mother is going to come to Betty when she is ready t the perfect car. I would recommend Betty to my friends and family for their car purchases. My mother is going to come to Betty when she is ready to buy a new car. Very helpful friendly and patient. Thank you Ann Mears and Dennis Samples More
Mark Lancaster is a great salesperson! Actually, this is the 2nd time he has sold me a new Ford. I visited other dealerships when I knew I wanted to move from a sedan to a SUV which better fits my needs... the 2nd time he has sold me a new Ford. I visited other dealerships when I knew I wanted to move from a sedan to a SUV which better fits my needs...but I kept going back to Mark @ Five Star Ford. Thanks for responding to my emails Mark! Working with Mark was a world of difference from other dealerships. Mark is very professional, researched the product I was looking for, didn't play games & made me aware of all the rebates / discounts that were available to me. In fact, he had the perfect vehicle for me transferred & ready for pick up from another Sam Pack dealership to Five Star. I would highly recommend Mark to anyone looking for a new vehicle. He is hassle free & honest. Thanks Mark...I love my new 2012 Escape! p.s. the Finance gentlement was really great on explaining all the options available to me, extended warranty, tire warranty & GAAP insurance & getting a monthly payment that fit my budget. At this time I do not have his name in front of me...but he was great too. More
This was the best experience buying a vehicle I have ever had. Lee Clanton was very knowledgeable about the vehicle I was looking for and addressed any concerns I had. I didn't feel pressured to purchase as had. Lee Clanton was very knowledgeable about the vehicle I was looking for and addressed any concerns I had. I didn't feel pressured to purchase as has been my experience with other car dealers. I was so impressed as to how hassle free it was. I have already referred him to several friends. Thanks Mike Withrow More
Bill Russell and Jeff Smith did a great job of helping me make a decision on the car I wanted. They spent a great deal of time with me on two different occasions and never once made me feel pressure of any make a decision on the car I wanted. They spent a great deal of time with me on two different occasions and never once made me feel pressure of any kind. Bill spent a lot of time making sure I was, and am happy. I am very happy with my choice and they made the whole experience enjoyable. I would highly recommend them to anyone. More
Our meeting and buying experience with Marie Chase was the best car buying experience we've ever experienced. She is however too busy but her attention to detail and how she handled the entire sales trans the best car buying experience we've ever experienced. She is however too busy but her attention to detail and how she handled the entire sales transaction was very professional. Thanks Marie Chase and Five Star Ford, that's the way to do business!!! More
I have given the rating I have because I feel like Diron was honest and up front with us. Since we are return ford buyers, he even checked to see if our original sales person was still with the company befo was honest and up front with us. Since we are return ford buyers, he even checked to see if our original sales person was still with the company before he worked with us. We liked his upfront attitude. Even though we thought were not buying the vehicle, he was still willing to help us. We did buy our Ford Edge and so far are very happy. More