
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This is the second new F150 purchased thru Five Star Ford (Jay Odom) in two years. Both purchases were handled with the Utmost in professionalism. I have purchased many new vehicles in my life and i must sa (Jay Odom) in two years. Both purchases were handled with the Utmost in professionalism. I have purchased many new vehicles in my life and i must say Five Star has found the trick to The no hassle/ customer satisfaction experience. I would recommed Five Star and without doubt (Jay Odom) to any of my Friends looking to purchase a new or pre-owned vehicle...I look forward to my next visit! Terry Brodin More
This is my second time working with Rick on a new car purchase. Rick has the art of turning a car purchase into a relaxed and comfortable atmosphere. He is a straight shooter when it comes to pricing and purchase. Rick has the art of turning a car purchase into a relaxed and comfortable atmosphere. He is a straight shooter when it comes to pricing and availability for any Ford vehicle you are interested in. Sales Service with Rick is comparable to none i have dealt with previously. Thanks again for your all your help Rick -Casey S. More
Betty is a saint she was very helpful and helped me find the perfect car. I would recommend Betty to my friends and family for their car purchases. My mother is going to come to Betty when she is ready t the perfect car. I would recommend Betty to my friends and family for their car purchases. My mother is going to come to Betty when she is ready to buy a new car. Very helpful friendly and patient. Thank you Ann Mears and Dennis Samples More
Mark Lancaster is a great salesperson! Actually, this is the 2nd time he has sold me a new Ford. I visited other dealerships when I knew I wanted to move from a sedan to a SUV which better fits my needs... the 2nd time he has sold me a new Ford. I visited other dealerships when I knew I wanted to move from a sedan to a SUV which better fits my needs...but I kept going back to Mark @ Five Star Ford. Thanks for responding to my emails Mark! Working with Mark was a world of difference from other dealerships. Mark is very professional, researched the product I was looking for, didn't play games & made me aware of all the rebates / discounts that were available to me. In fact, he had the perfect vehicle for me transferred & ready for pick up from another Sam Pack dealership to Five Star. I would highly recommend Mark to anyone looking for a new vehicle. He is hassle free & honest. Thanks Mark...I love my new 2012 Escape! p.s. the Finance gentlement was really great on explaining all the options available to me, extended warranty, tire warranty & GAAP insurance & getting a monthly payment that fit my budget. At this time I do not have his name in front of me...but he was great too. More
This was the best experience buying a vehicle I have ever had. Lee Clanton was very knowledgeable about the vehicle I was looking for and addressed any concerns I had. I didn't feel pressured to purchase as had. Lee Clanton was very knowledgeable about the vehicle I was looking for and addressed any concerns I had. I didn't feel pressured to purchase as has been my experience with other car dealers. I was so impressed as to how hassle free it was. I have already referred him to several friends. Thanks Mike Withrow More
Bill Russell and Jeff Smith did a great job of helping me make a decision on the car I wanted. They spent a great deal of time with me on two different occasions and never once made me feel pressure of any make a decision on the car I wanted. They spent a great deal of time with me on two different occasions and never once made me feel pressure of any kind. Bill spent a lot of time making sure I was, and am happy. I am very happy with my choice and they made the whole experience enjoyable. I would highly recommend them to anyone. More
Our meeting and buying experience with Marie Chase was the best car buying experience we've ever experienced. She is however too busy but her attention to detail and how she handled the entire sales trans the best car buying experience we've ever experienced. She is however too busy but her attention to detail and how she handled the entire sales transaction was very professional. Thanks Marie Chase and Five Star Ford, that's the way to do business!!! More
I have used Marisa on several other puchases and she has always been so great to work with. This time I was on the fence about which car to purchase, looking at three of them. It was past the time that Mari always been so great to work with. This time I was on the fence about which car to purchase, looking at three of them. It was past the time that Marisa should have left to go be with her family but she never rushed me to make up my mind and was really concerned with me finding the right car. She listened to what I really wanted in a car and lead me to my new car that I love! I have always wanted to try leasing a car and Marisa explained everything to me, by this time I had been there three hourse, and helped me to see this was the best bet for me. I will be back when my lease is up to see Marisa either for another lease or to purchase a car. More
We had a fabulous experience at 5 Star Ford! Daryn was awesome and answered every question we all had about the Ford Focus. We were able to drive the car and check out every bell and whistle. Daryn was awesome and answered every question we all had about the Ford Focus. We were able to drive the car and check out every bell and whistle. Daryn was very patient with us giving us every opportunity to ask questions and look the car over. He was very informative and helped us with questions on financing the car. He introduced us to our finance guy who was also amazing!! Daryn gave us options on things we could add to the car and then helped us make am amazing deal adding some of the options we were interested in. He introduced us to the person who made the appointment for adding those options. Basically, Daryn took us step by step through the process of buying the car. We were extremely satisfied and have told everyone we know how awesome Daryn and 5 Star Ford is! As soon as we are in the position to buy another vehicle - we will be going back to 5 Star Ford and seeking Daryn out to buy our next Ford! We are definitely a FORD family!! I will soon be ready to pass my 4-door Ford PU on to my husband and but me a new one! Thanks so much to Daryn and 5 Star Ford for an amazing experience ending in a wonderful new car for my daughter!! Dorothy Sanders More
I have purchased my last 3 new vehicles from Jim Rich at 5 Star Ford. He always makes the car buying experience enjoyable and stress-free. He always displays the ultimate in honesty, integrity and fairness. 5 Star Ford. He always makes the car buying experience enjoyable and stress-free. He always displays the ultimate in honesty, integrity and fairness. I am moving to Ohio this summer but I have already let Jim know that when I am ready to buy my next truck that I will make the trip back to TX to buy it from him. I actively recommend Jim and the whole 5 Star team to anyone in the market for a vehicle. More