
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Our salesperson, Mark Lancaster, was so helpful and informative with respect to the purchase of our new Ford Focus. He was very professional and made us feel like family. The overall experience excee informative with respect to the purchase of our new Ford Focus. He was very professional and made us feel like family. The overall experience exceeded our expectations, and we would refer Five Star Ford, and particularly Mark Lancaster, to anyone looking for a new car. More
I had a very professional experience dealing with Rick and Kenny while making it enjoyable and hassle-free. All my questions were answered and needs were met in a very timely manner. and Kenny while making it enjoyable and hassle-free. All my questions were answered and needs were met in a very timely manner. More
I have to tell you that I hate car shopping, because I hate feeling like a piece of meat for the vultures looking for a sale. The day before I came to you dealership, I went to another one out in Grapevi hate feeling like a piece of meat for the vultures looking for a sale. The day before I came to you dealership, I went to another one out in Grapevine. I was not even out of my car, and the salesman was pacing back and forth in front of my vehicle. When I arrived at your dealership, I knew what I wanted and your salesmen were perfect. Jeff worked with me via phone. Spencer showed me a lot of cars and explained what the options were. Bob worked with me on every aspect of the financing. Like I stated earlier, I hate car shopping. I usually leave with a severe migraine. All of your employees were amazing, and the overall experience was amazing. I will buy future cars from you guys, and I will definately recommend the dealership and its employees....... You guys rock!!!!!!!!!!!!!!! Thank you for helping get my new escape..... More
Five star for was an amazing dealership. Not only was the offer for our vehicle great, but the salesman was very cooperative and nice. We could not have asked for a better dealership to go too or a better sa offer for our vehicle great, but the salesman was very cooperative and nice. We could not have asked for a better dealership to go too or a better salesman to talk to! We surely are coming back to Five Star Ford in the future. More
Alfred was great because he was very knowledgable but not high pressure. We went to buy my husband a car and left with 2 new cars. high pressure. We went to buy my husband a car and left with 2 new cars. More
I contacted Carlos to help me look for what I was looking for. This ny far was the BEST experience I have ever had in buying a car. We got there, he had the car detailed and ready to test drive....we did t for. This ny far was the BEST experience I have ever had in buying a car. We got there, he had the car detailed and ready to test drive....we did the paperwork and were in and out of there in like an hour. I have already referred people to him if they are looking to buy. More
We went to Five Star Ford just to look and ended up purchasing a vehicle. Adam the sales rep was very friendly and not pushing like most car salesman. We really felt he had out best interest at hand purchasing a vehicle. Adam the sales rep was very friendly and not pushing like most car salesman. We really felt he had out best interest at hand. From start to finish we drive away with our 2008 Ford Edge within a couple of hours. Delivered everything that said they would. VERY HAPPY CAMPER. More
I have so far purchased 4 vehicles, over 8 years at Five Star Ford, all from Jeff Smith. I have delt with Adam Sondecker, haveing some training on the SYNC system in my car from him. Had I not been complete Star Ford, all from Jeff Smith. I have delt with Adam Sondecker, haveing some training on the SYNC system in my car from him. Had I not been completely satisfied with this dealership, I would not have returned for the 2nd vehicle there. More
The most pleasant car buying experience ever. Professional, courteous, and fast. Will certainly return for future car buying services. Not my closet Ford dealer, but well worth the extra driv Professional, courteous, and fast. Will certainly return for future car buying services. Not my closet Ford dealer, but well worth the extra drive... More
David was a great salesperson. The entire 5 Star staff provided a great experience. I wish I needed another new car so I could repeat the shopping experience. provided a great experience. I wish I needed another new car so I could repeat the shopping experience. More