Five Star Ford

My wife and I are repeat customers,9 new vehicles over the past few years.Great service from the people listed above and others offering to help.We feel we are treated great every time we visit 5-STAR FOR the past few years.Great service from the people listed above and others offering to help.We feel we are treated great every time we visit 5-STAR FORD. More

Found the truck on line, then checked it out briefly at the dealer ship. The truck was to be for my wife. Talked to Terry Rich and set a time up for her to see and drive. She came home and was in love with the dealer ship. The truck was to be for my wife. Talked to Terry Rich and set a time up for her to see and drive. She came home and was in love with it, called Terry Rich and told him we would take it. Went back in and did the deal.We got better than average finance rate,and service was impecable.Took the truck home and stated getting familar with it in detail. (Rick had already went over all the major compponets earler) Always enjoy playing with a new truck/car. Found a couple of minor issues, but now remember this is a used truck,so was no big deal,but I called Terry and mentioned them to him. The following experience is truley ammazing, we were treated like we were personel friends of Mr Pack. It's not that a mistake or an item is overlooked,it's how you deal with it. The folks at this delarship deserve every one of those stars, and that includes MM Ross,Mike Asher,and Rick Dike. Last but not least the car guy who gave me Terrys name, and the one person who works in the service department that helped me out with some history on my mustang that was serviced at there shop even though I bought it at another dealer. Sorry don't remember his name,but he did play a significant part in my ending up at five star ford. THANKS GUY'S! More

This was a very relaxing and easy going process of getting my first car. Mr. Andrews went above and beyond to get a car that fit what my needs in a vehicle and price range were. He was on top of it th getting my first car. Mr. Andrews went above and beyond to get a car that fit what my needs in a vehicle and price range were. He was on top of it the whole time and worked with me on timing and even stayed late one night to get all the paperwork taken care of. Excellent service with a smile =) More

I liked the service that they gave me. They were very friendly and had an excellent customer service. I'm just a little concerned when it comes to transparency issues. They weren't very transparent until friendly and had an excellent customer service. I'm just a little concerned when it comes to transparency issues. They weren't very transparent until somewhere at the end of the transactions. Granted, it didn't seem that they were trying to take advantage of me, but I still would've liked absolute transparency. More

Great experience as always. In and out with a new car in 2 hours. The salesman and finance man are very knowledgeable and quick. I called the salesman ahead of time and he was outside waiting on us with the 2 hours. The salesman and finance man are very knowledgeable and quick. I called the salesman ahead of time and he was outside waiting on us with the perfect car. The finance guy was easy to work with and very friendly. More

My daughter and I went to get a car she wanted and Jim Rich was the person I asked for. I have done business with him before. Got great sevice as always. Took longer than I wanted. The whole time was 5-1/ Rich was the person I asked for. I have done business with him before. Got great sevice as always. Took longer than I wanted. The whole time was 5-1/2 hours. Great service from Anthony Snyder. I can go on and on. This is why I have bought 3 autos from this place. Thank you for being the people you are. More

Liked dealing with Justin. It was nice not having to go back to a manager for pricing approval. Keep up the good work. Thank You back to a manager for pricing approval. Keep up the good work. Thank You More

This is the second vehicle that we have purchased from Justin. He makes everything so easy, we have known him for 8 years now and we always stop in to say hi when we are there for an oil change, he treats Justin. He makes everything so easy, we have known him for 8 years now and we always stop in to say hi when we are there for an oil change, he treats us like family and we feel it. He is a joy to deal with, always get a good deal and we highly recommend him and five star to everyone we know. More

Lee Clanton and Spencer Southwell were excellent to work with and exceeded my expectations for the process. I was not looking forward to the process but it went very well and I was very pleased with all as with and exceeded my expectations for the process. I was not looking forward to the process but it went very well and I was very pleased with all aspects of my transaction. More

It was the best experience purchasing a vehicle with a dealership I ever had. Lew and the others I delt with were great. I wasn't pressured and I got a great deal on a new F-150, I would recommend 5 Star dealership I ever had. Lew and the others I delt with were great. I wasn't pressured and I got a great deal on a new F-150, I would recommend 5 Star Ford to anyone because they're freindly and give great customer service. More