Five Star Ford

Marie Chase was the sales representative for my Credit Union. Marie took the time to listen to what I wanted and did not try to sell me something that was on the lot when it did not have everything I wan Union. Marie took the time to listen to what I wanted and did not try to sell me something that was on the lot when it did not have everything I wanted and needed in a F150 Truck. She researched my specific request and follow up with me numerous times through the order and manufacturing process. She kept me up to date on when I could expect my Truck to be delivered and quoted me an accurate price. Marie was very professional, never handed me off to another representative and kept her promises. I'm very pleased with my purchasing experience and the professional customer service oriented experience I received from Marie and Five Star Ford. More

Marisa and my finance manager were very helpful and pleasant to work with. They made my experience getting a new car easy, unlike other places where you are consistently being harassed and bothered. pleasant to work with. They made my experience getting a new car easy, unlike other places where you are consistently being harassed and bothered. Marisa, worked with me in regards to what my budget was and what kind of car I could afford. She set up my Sync for me and even walked me through on how to work it. I look forward to working with Marisa in any future endeavors and would have pleasure in recommending Marisa and the Five Star Ford team to any individuals that are looking for a vehicle. For additional reference, Marisa was not found by chance. My parents have done business with Marisa twice now and recommended me to her and the Five Star team. It was truly a pleasure working with her and I could not be happier with the car that I have leased. Thank you everyone at FIVE STAR FORD for making my car buying experience a hassle free and pleasurable experience!! More

I have NEVER bought a vehicle before. I have had my Taurus for 13 years and was aprehensive about purchasing a vehicle - much less a new one. All - and I do mean ALL - of the people I came in contact Taurus for 13 years and was aprehensive about purchasing a vehicle - much less a new one. All - and I do mean ALL - of the people I came in contact with at the dealership were helpful and genuinely friendly. Every time I came to the dealership, I was greeted outside, someone opened the door for me, and I was asked if they could help me find someone (since I was already working with Rick). Rick was very patient in working with me to pick out exactly what I wanted in a vehicle. We walked the lot - he explained the simple and major differences - then we walked some more. Daniel explained all of my options when financing came into play. And Lee, poor Lee, Sync-ed me up! I don't even have texting on my phone - you want to talk about patience - that man has the patience of Job!!! I can not express my level of satisfaction with this entire team. More

This purchase was the 7th vehicle I have purchased from 5 Star Ford. The team at 5 Star is truly an enjoyable experience. Over the years I have built a relationship with the Service Manager Stephen Finstad Star Ford. The team at 5 Star is truly an enjoyable experience. Over the years I have built a relationship with the Service Manager Stephen Finstad and really appreciate his attention to the customer. He recommended Jay Odom as a sales rep and he was a true pleasure to work with. Thanks, James Kirby More

Chad was very professional and not pushy, vert nice experience. Chad worked with the numbers and explained evry detail of the Explorer. He answered all of my questions. experience. Chad worked with the numbers and explained evry detail of the Explorer. He answered all of my questions. More

Jennifer Greene was a sensational sales person. She treated me as a friend and I never felt pressured by her. She worked hard as she new I really wanted the car. Because of my great experience I would treated me as a friend and I never felt pressured by her. She worked hard as she new I really wanted the car. Because of my great experience I would buy my next car from her. More

I was shopping for a car with my adult daughter. It was her money and her decsion, but I was helping her. I was trying to convince her on an economy car. She had a make and model from another dealership in her money and her decsion, but I was helping her. I was trying to convince her on an economy car. She had a make and model from another dealership in town in mind. I wanted my daughter to look at the Ford Focus. I've heard nothing but positive reviews on this car. But she wanted to also look at a Mustang. William Perez was our salesman and he did an excellent job of showing her the Mustang. He was fun to work with and really knew how to sell the car. After riding in it, I was convinced that the Mustang was a good value - it was fairly priced and has great safety ratings. William showed me the MyKey system - a great feature for young drivers. Of course my daughter fell in love with the car. The rest was history. We negotiated a good price and took advantage of several rebates. Everyone at Five Star was professional and easy to work with. My commendations to William. I appreciate that he served in the military. He didn't tell us, but I learned that he was injured while serving. I hope to keep coming back to William and wish him the best as he continues to recover from his injuries. God bless. More

After have buying 3 new vehicles in the past I have never had service as great as what 5 Star Ford has shown me. From the time I emailed about a possible truck to replace my current vehicle Jennifer was more had service as great as what 5 Star Ford has shown me. From the time I emailed about a possible truck to replace my current vehicle Jennifer was more than helpful in trying to locate a truck that would fit my strict criteria. As you walk into their dealership your greeted by at least one person with a smiling face and asks if they can help you; unlike other dealerships where the sales associates swarm you like a piece of bait in a shark tank. The day I bought my truck was excellent Jennifer and the finance team did everything they could to work with my trade in, down payment, and getting me a great loan with great apr on it. From the time I went in to look at the truck and the time I was handed the keys was no more than a few hours, given the truck was washed and detailed right before I got it. Even coming back in to drop the truck off for service and my spare set of keys for my trade in everyone still greets you with a smile and Jennifer makes it a point to ask how your still liking your purchase and shakes your hand. I will definitely be returning to 5 Star Ford again regardless of what state I'm in to purchase my next vehicle from them there sales and service department go well above and beyond than any other dealership I have been to when I bought my previous vehicles and to look for my truck which I am very glad I purchased at 5 star ford. Thanks Again! More

From the minute we made the first phone call and were lucky enough to be connected to Jim he went over and beyond to go out of his way to start answering our questions to make sure the vehicle we were in lucky enough to be connected to Jim he went over and beyond to go out of his way to start answering our questions to make sure the vehicle we were interested in was going to pass the first test. Jim understanding our time is limited said he would have the keys ready so when we arrived we would be ready for the test drive. With many obstacles in our crazy life after the test drive even though during the same day we had to leave two more times in order to pick up kids and so forth Jim never showed frustration and was always understanding and did his best to get each process of the purchase of our used vehicle as smooth and expedient as possible. This was the first time we have purchased from Five Star Ford but due to Jim and his excellant customer service and the great price it won't be the last. Thanks The Maxwell Family More

I never thought that I would drive away with a car. I had been to other dealerships and since I had bad credit and not been on my job that long I had been turned down and treated as though I had a diseas had been to other dealerships and since I had bad credit and not been on my job that long I had been turned down and treated as though I had a disease. This is why I gave the high marks I gave for Mel and the other guy I worked with. ALthough I could not remember his name so I could mark it on the list I was extremely happy with his service as well More