
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a very painless experience using the internet sales. I knew the truck I wanted to buy, and got it for the price i asked, with no hassel. Thank you, 5 star ford! sales. I knew the truck I wanted to buy, and got it for the price i asked, with no hassel. Thank you, 5 star ford! More
In addition to those named above, everyone who works at this dealership seems to be committed to providing a memorable experience to those potential customers who come through the doors. I have purchas this dealership seems to be committed to providing a memorable experience to those potential customers who come through the doors. I have purchased over 5 vehicles from the Sam Pack group over the past 15 years. I have never been disappointed. I have no hesitancy in recommending this company to any person looking to acquire a quality new or pre-owned vehicle. I guess the bottom line is that any dealership can advertise in the media. Only Sam Pack can advertise on the Jamison Network. Thanks for your assistance on our recent purchase. Harvie and Mary Jamison More
First I would like to start by saying I worked with 2 other Ford dealerships during the process of narrowing down who I would work with to purchase my new truck. One of the dealerships would receive a to other Ford dealerships during the process of narrowing down who I would work with to purchase my new truck. One of the dealerships would receive a total score of zero if I were doing this for them the other was ok but tried to sell me a truck I didn't want! From the first time I talked to Chad Ritter and explained to him what I was looking for he was on a mission! Chad listened to ever word and was responsive to my request but had no problem keeping me on track if I was looking for something that wasn't available on a model that I requested information on. Chad was very good in this area, he knew what came on ever model we talked about, this helped me cut through the chase and narrow the truck down to a Lariat. As soon as we determined what options I wanted he started looking, in less than an hour he was back to me with a list of trucks to discuss with me. Chad and I were soon working together as a team and I had cut off communications with all others. From the time I called Chad to the time I was in the dealership was 4 work days, 2 of which I couldn't meet with him. When I arrived at the dealership,Chad had 2 trucks that were perfect for what I was looking for. It took me a short test drive and about 10 minutes to drcid on the truck I wanted, no pressure from anyone at 5 Star. I let Chad know and we were off to the races, about 10 minuets later I was in a full blown negotiation, (having fun now) with Chad and Jim Rich double teaming me the process went even faster. We soon agreed on a price and were good to go from that point. I talked to the after market products guy, very nice gentlemen, forgot his name and added a Tonnou cover and we were pretty much done, 10 more minutes with the finance guy and it was time to get my new truck. Wow what a great team of guys, VERY GOOD JOB! Totally Satisfied!! More
The salesperson was very knowledgeable of all ford products and he was very patient with my wives request. Lew Taylor was a great salesman and he made us feel like we knew him as a friend or family me products and he was very patient with my wives request. Lew Taylor was a great salesman and he made us feel like we knew him as a friend or family member. More
William was so professional. I have never worked with a sales person that was so respectful. He did a superb job. We have had a great experience in the past with Five Star Ford and this time was no diffe sales person that was so respectful. He did a superb job. We have had a great experience in the past with Five Star Ford and this time was no different. More
We had been looking for a new Expedition and they had exactly what we wanted at a reasonable price. I had been dreading going in because of all the haggling and stress I have experienced in the past when exactly what we wanted at a reasonable price. I had been dreading going in because of all the haggling and stress I have experienced in the past when buying a car. Josh made it easy to get what we wanted without any trouble. I hope I don't need another car anytime soon, but if I do, I will certainly return to this dealership again! More
This purchase made the Third Purchase from Greg Foster and was a great experience. Greg made the day of purchase a very pleasant experience. He did all the work of searching for the perfect car. And I'm v and was a great experience. Greg made the day of purchase a very pleasant experience. He did all the work of searching for the perfect car. And I'm very pleased More
I shopped several dealerships with no success. I ended up with Five Star and within 15 minutes I was buying a car. I got the car I wanted and all associates were easy to work with, especially Sherri. Sh up with Five Star and within 15 minutes I was buying a car. I got the car I wanted and all associates were easy to work with, especially Sherri. She was very informative and explained all the specs and new technology to my satisfaction. I was able to get the payments I wanted and the entire deal was handled very professionally, with great ease and in an extremely timely manner. More
I contacted Carlos and told him what automobile we were looking for that we thought would satisfy our needs. He called back a short time later to say that he had located the automobile that he knew was ju looking for that we thought would satisfy our needs. He called back a short time later to say that he had located the automobile that he knew was just what we were looking for. We arranged an appointment time that afternoon. When we arrived at the dealership, Carlos had the car ready for a test drive. He drove us a few miles to let us become adjusted to the Explorer - this was our first ever vehicle of this type. Then he offered to let my wife drive. I asked him to take her alone since she says that I make her nervous. I also asked him to make sure that she dick some backing in the Explorer since she needed to feel comfortable doing this maneuver. When they returned from the test drive, she was sold. Then we spent a short time getting the paperwork done and being introduced to various departments. Then we went out to get in our new automobile. Carlos spent a lot of time explaining the workings of this Explorer since we had never owned a car this heavily laden with electronic gadgetry. When we left the dealership, we felt comfortable in being able to use the extras this automobile had - thanks to the time Carlos spent with us. I don't know anyone looking for a car now, but I will definitely recommend Five Star Ford and Carlos Codie to everyone in Cleburne. More
We were very pleased by the friendly helpful staff that made our car buying experience a non-stressful event. Thank you Again, Leroy & Donna Wooters made our car buying experience a non-stressful event. Thank you Again, Leroy & Donna Wooters More