
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a great experiance from begining to end. I came in looking for a more fuel efficient vehicle and William perez found the perfect car, the focus sel and i couldnt be more happy. He was very patient, p looking for a more fuel efficient vehicle and William perez found the perfect car, the focus sel and i couldnt be more happy. He was very patient, professional and knowledgeable it was an excellent trip and it made the whole new car buying process easy and painfree. Kenny in finance worked to get me the best interest rate possible and he got my car payment lower then expected. They exceeded my expectations and its not surprising they are the #1 Ford dealership in Texas. I will certainly recommend William to anyone in need of a new car. Thank you Five star ford for hiring exceptional people More
I would and will give the highest possible rating of the recent buying experience of a 2012 Ford Focus Titanium, this car has everything on it. It is the car my Wife and I really wanted and David went the x recent buying experience of a 2012 Ford Focus Titanium, this car has everything on it. It is the car my Wife and I really wanted and David went the xtra mile to find one exactly for us it coming into Grapevine Ford Lincoln later in the week. The sales was painless, the trade of my 2008 Lincoln MKX was fair the finance department representative was pleasant and very heplful completing the paperwork necessary including an extended warranty to get us on the road. After all this was accomplished, David went through an extensive Fam session with my wife and I, including a parallel parking demo. He sent us on our way confident that we knew how to operate our Focus safely and enjoy all the new features of the car. More
We had a great experience purchasing my son's jeep. Not only did Wayne and Hector gave us an honest, and hassle free purchasing experience but they went way out of their way to make us feel like family. On only did Wayne and Hector gave us an honest, and hassle free purchasing experience but they went way out of their way to make us feel like family. Once again, I would like to thank both Wayne and Hector for their services and Five Star Ford for having these professionals. More
Wonderful experience! Bill Andrews was very patient with me and explained every detail. He didn't care that I was a single woman without a lot of money or a big down payment. He worked with what I had and m me and explained every detail. He didn't care that I was a single woman without a lot of money or a big down payment. He worked with what I had and my budget. He didn't try to talk me into going over what I could. And if there was something I didn't know or didn't understand, he treat me or talk to me like I was stupid, he just explained it in a way I understood. I wasn't able to work out a deal for a new car, and instead of blowing me off and saying theres nothing he can do, he told me about a program they had for first time car buyers to help them with there credit and low payments! When the new car deal didn't work out he went above and beyond to work a deal for something used. He was sympathtic to my car situation and my past carand buying experience, and went out of his way to make it a pleasent experience for me. I also recommend talking to Myron Martinez, he spent a lot time getting me approved and finding a car in my budget. I never had a good experience with the finance people until now! Myron found me the best car I've ever had and for less than I asked for monthly. He also explained the money part to me and didn't treat me like I was stupid. And he also didn't try to take advantage of me not knowing all thenumber stuff. I felt completly comfortable not having my dad with me to make sure I got a good deal. I will defiently go back to 5star and I have already passed out some of Bills cards to friends! My dad was even impressed with the deal I got and my treatment! And it takes alot to impress him and meet his approval!! More
All of these men were very helpful in the purchase of my new Mustang. They were very polite, friendly and courteous. They were very attentive to my needs and concerns........I really hope they are commended new Mustang. They were very polite, friendly and courteous. They were very attentive to my needs and concerns........I really hope they are commended for their well done job for 5-Star Ford. Great perfossionals!! More
Great experience working with Dave on buying our vehicle, no haggling, no long drawn out purchase,in and out faster than any other purchase on a car i have ever had, definitely will return for next automobil no haggling, no long drawn out purchase,in and out faster than any other purchase on a car i have ever had, definitely will return for next automobile. More
Wayne and Jeff were very helpfull in finding me a car that fit my needs and our bugdet. We have bought 5 cars from Wayne and he has always been very helpfull in finding what we want. I would highly rec that fit my needs and our bugdet. We have bought 5 cars from Wayne and he has always been very helpfull in finding what we want. I would highly recommend (and have)to my friends to look up Wayne when they are looking for a new or used car. More
I have been planning on purchasing a new F250 for some time and had planned on using my credit union for the financing. When I called them and told them that I was ready I was given a number to call at 5 time and had planned on using my credit union for the financing. When I called them and told them that I was ready I was given a number to call at 5 Star Ford. I had already looked a truck at another dealer and had been given an initial price. When I called Marie to make sure my contact person could see me after I got off of work, she was very nice and we agreed on a time to meet. I looked at a truck that she had on her lot that was almost what I was looking for and when I pointed out that one feature was missing, she went to work and found another one for me to look at on a nearby lot. She then gave me the pricing on the one that I bought that was much better than the initial price that I had got at the other dealer. The best part came the next day after I took delivery when a relay went out on the truck and it would not start. When Marie and 5 Star found out they checked the truck out immediately and She kept me informed as to what the mechanic was finding out during the day until they determnined that it would not be repaired that day. 5 Star sent a driver over to pick up my wife and bring her back to the dealership to get a loner vehicle until mine was repaired. That is service after the sale. I am recommending 5 Star Ford & Marie Chase to all my friends. More
#1 I LOVE My new 2012 Fiesta!!!!! Jim is awesome,he made everything easy. He was also training someone and was great at that job as well. A note to Ford your instructions for this car are awesome compared t everything easy. He was also training someone and was great at that job as well. A note to Ford your instructions for this car are awesome compared to this stupid new I-phone I just got. Thank you all again. Lu Ann TAlbert More
Eleven years ago we purchased an Explorer from Five Star Ford. The car ran great but was getting a little faded and worn so yesterday we went shopping and we drove away in a new 2012 Escape. Tony and Gary Ford. The car ran great but was getting a little faded and worn so yesterday we went shopping and we drove away in a new 2012 Escape. Tony and Gary helped make a dreadful day delightful. Thanks guys for a truly enjoyable experience. More