Five Star Ford

We had a terrific car-buying experience. Jim Fairweather was very helpful without being pushy. It appear he likely treats all his customers with respect and professionalism. was very helpful without being pushy. It appear he likely treats all his customers with respect and professionalism. More

We have been buying cars from Rick Dike for 14 years. I know this pre dates his start at 5 Star but Rick is a true embassidor of the dealership. We drive from Southlake just to deal with Rick and 5 Star fo know this pre dates his start at 5 Star but Rick is a true embassidor of the dealership. We drive from Southlake just to deal with Rick and 5 Star for new cars and service. You guys have mastered the concept of exceed customer expectations. Rick is a fine example. We also had the pleasure of meeting Tut Edwards. Both carried out the 5 Star mission and we were certainly impressed and our expectations were exceeded. We will come back again and again to use your dealership. We have two adult children and they have also used 5 Star and will continue to use 5 Star in the future. Thank you for creating an enviornment in which employees are so happy to work for you that they pass along this joy to every customer the deal with. Sam & Carol Wilson More

Over all it was a great experience. Mel was great to work with, very helpful. On the financing side of things I felt very pressured to get certain things which made me very uncomfortable because I came in at with, very helpful. On the financing side of things I felt very pressured to get certain things which made me very uncomfortable because I came in at the cap of my budget and was made to feel bad that I wasn't willing to spend $10 extra dollars a month on a certain product. More

Great customer service from Rick and Lee. All I had to do was pick out a color. They handled everything else. They took time to explain all the gadgets that came with my Ford Edge. do was pick out a color. They handled everything else. They took time to explain all the gadgets that came with my Ford Edge. More

Carlos has sold five cars to our family members. We enjoy his attitude and positive nature. He had suggested the SYNC class for new car owners offered by Five Star. The class was given by Collin and enjoy his attitude and positive nature. He had suggested the SYNC class for new car owners offered by Five Star. The class was given by Collin and it was great. I feel more comfortable about my new Explorer. More

Although the first car we had discussed (emailed about) with this Dealership was sold, they were able to fit us to a vehicle with which we are very pleased. We just did not get to the Dealership soon enou with this Dealership was sold, they were able to fit us to a vehicle with which we are very pleased. We just did not get to the Dealership soon enough. We are very impressed with the fact that although our original Salesperson was off that day, credit was still given to that person - ethical...... One thing, your test drive area/route is limited. More

They were great! Made the car buying experience easy and fast. Was treated with respect and dignity. No trying to get the best of you on anything.Very good people at five star ford.My choice for my next car fast. Was treated with respect and dignity. No trying to get the best of you on anything.Very good people at five star ford.My choice for my next car most defenitly! More

I was able to get out of a very bad "LEMON" car that another dealorship sold to my husband and I. Diron, helped me from the begining and was very sweet. He worked very hard to put me into a safe that another dealorship sold to my husband and I. Diron, helped me from the begining and was very sweet. He worked very hard to put me into a safe vehicle, that is brand new. We had a hard situation, and he was able to get us out of it. I will go back for sure :) More

This was the best buying experience I'veever had. I can't say enough about my sales manager, Sherri Goodwin. If it wasn't for her I most likely would not have purchased a new truck. The financeing was the say enough about my sales manager, Sherri Goodwin. If it wasn't for her I most likely would not have purchased a new truck. The financeing was the easiest financing I have ever experienced, Anthony was a pleasure to work with. I was so please with my experience I recommened 5 Star, and Sherri, to my neighbors who ended up purchasing a vechicale 4 days later. This was a terrific experience, thank you. More

Great customer service provided by all at this location. Did not feel pressured, which is a very big positive. Tony Mellado was very knowledgeable of the product being presented and gave us the feeling tha Did not feel pressured, which is a very big positive. Tony Mellado was very knowledgeable of the product being presented and gave us the feeling that he was interested in our concerns. Have been loyal to a different location in the past, but will now use Five Star Ford, in NRH, exclusively. More