
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Everyone was very friendly, helpful, and efficient to get everything with the whole car buying process. They made the process goes faster, smoothly, and enjoyable. everything with the whole car buying process. They made the process goes faster, smoothly, and enjoyable. More
Very professional and friendly. Like the help given with all the extra's on the car and the time spent explaining all the features. The way everyone there was doing their job and helping each other if neede all the extra's on the car and the time spent explaining all the features. The way everyone there was doing their job and helping each other if needed. More
Justin Compton was very quick to respond to our initial online inquiry with the info we needed at that time. We weren't quite ready to buy and he didn't constantly inundate us with phone calls or emails. online inquiry with the info we needed at that time. We weren't quite ready to buy and he didn't constantly inundate us with phone calls or emails. When we did finally come in, he was busy with another customer. Instead of making us wait for him to be available he quickly had the sales manager, Jim Rich assist us with getting our trade-in appraised. NO PRESSURE!! I came in to test drive a new Focus the next day, and again I was very comfortable with being allowed to look at all the cars and not have a salesman breathing down my neck, thinking they have to show me something that might "fit me better". We came in the following day, after submitting an online credit application. After discussion and a few change ups we were ready to sign. All in all, this was a smooth and easy purchase. I actually enjoyed being at your dealership and the experience will bring me back when I am ready to trade again. More
James did a great Job on helping me thru the sell. Also the finace guy was great on doing the paper work. Your dealer ship is #1 in my book. Looking forward to having them sell my next new ford. Tom Daus the finace guy was great on doing the paper work. Your dealer ship is #1 in my book. Looking forward to having them sell my next new ford. Tom Daus More
Customer experience was great, but we were hoping to get a better price on the vehicle. I believed they could have reduced more on the car, because I had been inquiring about the vehicle for over a week and a better price on the vehicle. I believed they could have reduced more on the car, because I had been inquiring about the vehicle for over a week and it had not sold yet. So to only have a 2K decrease on a 35K vehice before TT&L was a little disappointing. But the experience at dealership with Jennifer was great though. More
I found Jason to be very patient with me as I evaluated various F-150 options, often discounting one initially and then circling back with a renewed interest. We looked at a number of combinations, eventua various F-150 options, often discounting one initially and then circling back with a renewed interest. We looked at a number of combinations, eventually narrowing the search to 2 trucks. After test driving both, we arrived at what I consider a very fair price for the F-150 EcoBoost with all the options I was looking for. Closing the deal was painless and I was on my way. I certainly appreciated the no pressure, no hassle approach taken by Jason and Five Start Ford. Thanks! More
I have bought 10 vehicles from 5 Star Ford, 3 used and 7 new. I had a good experience with each purchase. Alfred and Jeff and the rest of the team took real good care of me. 5 Star Ford has serviced and new. I had a good experience with each purchase. Alfred and Jeff and the rest of the team took real good care of me. 5 Star Ford has serviced and taken care of all my purchases except the first one. I have referred 5 Star Ford to friends and family. I trust 5 Star Ford and their people. I have never had a problem that was not taken care to my satisfaction. More
Everyone seemed to go out of their way to greet me and help. Sam Limo did a great job showing me the car and answering all my questions. A pleasant buying experience. And I love my new Mustang! help. Sam Limo did a great job showing me the car and answering all my questions. A pleasant buying experience. And I love my new Mustang! More
Great service. Tony helped me order my dream truck and it worked out great. He called me during the process and let me know where the truck was in the process. He was great and I would recommend my friends a worked out great. He called me during the process and let me know where the truck was in the process. He was great and I would recommend my friends and family buy from him. He was not pushy at all and that was a big deal because I hate pushy salesmen. More
I have given the ratings of 5 because our experience was very good working with Hector. He was enjoyable and did make the experience pleasant and hassle free. Things happened as he said they would and did very good working with Hector. He was enjoyable and did make the experience pleasant and hassle free. Things happened as he said they would and didn't change after the fact. I have been at some dealerships that you think you have a deal for a certain price, certain payment, then when it's all said and done and your about ready to go, something changed and you had to pay money or more payment or a higher interest. With Hector and his team that did not happen. We will definately be referring our family, friends and co-workers to Hector at Five Star Ford and will be back when we need another vehicle. Thank you Hector! :) More