
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Everyone was a very good listener. They actually listened to what I wanted, then went to work to produce the results I was looking for. I left with a beautiful F-150 Texas Edition with a good amount of Warra to what I wanted, then went to work to produce the results I was looking for. I left with a beautiful F-150 Texas Edition with a good amount of Warranty still in place. Rick Dike took it all from start to finish and was a true professional. More
We bought 3 new vehicles at Five Star Ford, each time our experience was great! They gave us exactly what we asked for and more. They treated us with respect, and kindness. I would recommend Five Star Ford experience was great! They gave us exactly what we asked for and more. They treated us with respect, and kindness. I would recommend Five Star Ford to anybody looking for a good deal on a great vehicle, and a great salesman, such as Alfred. Thank you Lonnie Rothgerber +1817-201-4695 More
I was not over whelmed by Chad. At first when I got to the dealership the sharks came,but Chad was not like that.Did not push or rush me. Showed me the cars I was interested in and worked the deal the way the dealership the sharks came,but Chad was not like that.Did not push or rush me. Showed me the cars I was interested in and worked the deal the way I wanted.I wanted to know my numbers first[price and what i could afford and payments and if I was approved. Once that was done he worked really hard to get me the best deal with out high pressure sales. His sense of humor was great. Jason helped a little and the finance guys were very slow with me with me. What i mean is they explained everything in detail and answered all my questions.[ I am little challenged when it comes to gobs of paper work]I went to three other places even there deals were the same or close I came back To Chad. It is how ever more important to keep this satisfaction after the deal. I believe Chad will and The rest of the crew .Thanks Chad and the rest of you. P.S. Tell Chad nice haircut. Sincerely James Richter. More
I have purchased my last 4 vehicles from Rick Dike. He is trustworthy and honest. He does everything he can to make the process easy and a pleasant experience. As long as Rick is selling cars I will continu trustworthy and honest. He does everything he can to make the process easy and a pleasant experience. As long as Rick is selling cars I will continue to be his returning customer. I simply sent an email of what I was looking for and by the end of the day I was approved and had several options to choose from. From the time I arrived at the dealership to leaving the dealership with my new car was less than 2 hours. I love the way he handles business and quick to respond. If you are in the market for a new or used car, Rick is the guy you want to deal with. I will Continue to recommend friends, family, and strangers to Five Star Ford and ask for Rick. Thank you Rick for a wonderful experience and actually making this an enjoyable and exciting experience. Thank you! Tammy Vasquez More
Everyone was really friendly. The process was really quick and simple compared to past experiences. I was amazed at how simple everything was. This is the 5th vehicle we have purchased, all out of state quick and simple compared to past experiences. I was amazed at how simple everything was. This is the 5th vehicle we have purchased, all out of state, and this was definitely the best dealership we've been to. Also, the price was really close to the amount we suggested. They also gave us a military discount. More
Justin was extremely helpful and all of our questions were answered. He was very patient and willing to work with us, and it was an extremely easy process. were answered. He was very patient and willing to work with us, and it was an extremely easy process. More
My wife and I had been searching for a new vehicle in the area, and after researching the necessary information about the vehicle I wanted to buy, selling my used vehicle and visiting othere dealerships with area, and after researching the necessary information about the vehicle I wanted to buy, selling my used vehicle and visiting othere dealerships with negative results, we began to think this was not the year to buy a new vehicle. Our Daughter contacted us and informed us we should talk to Mr. Mel Seibel at Five Star Ford to see if we could buy a vehicle from him, that he would have a vehicle as close to what I was looking for in the lot. The next day I was escorted by my wife and daughter and met Mel at Five Star Ford. Mel has a very friendly disposition and was very thorough in presenting the vehicle to us. Afterwards we walked outside to see the vedhicle and the color of the vehicle was exactly what i was looking for. The doors were opened and the interior was also exactly what we were looking for. After the test drive and the review of the new electronics of the vehicle we were introduced to Bob who bend oveer backwards to make the deal that would let us own this new vehicle. Including the accessories we added to the vehicle, the pricing of the product was excellent and within our affordability. All possible due to the desire of these personnel to please a customer. The dealings we made, the friendliness of the personnel and the courteous smiles and greetings of other personnel who were not involved with our business have made Five Star Ford a place where I want to do business from now on. Our experience with Five Star Ford has given me a calm of contentment. My new motto: Fly with Ford, Find the Future. More
We were not expecting to buy a vehicle on this visit, only looking. Hector was extremely attentive and really listened to our needs. He made it easy to buy a vehicle. Hope to keep a relationship with He only looking. Hector was extremely attentive and really listened to our needs. He made it easy to buy a vehicle. Hope to keep a relationship with Hector when I am in the market for my next vehicle. More
MY son decided on a F-150 and we started the search at a Dallas dealership ultimately walking away frustrated by the lack of listening on the part of the sales associate. When I realized that my son was ser Dallas dealership ultimately walking away frustrated by the lack of listening on the part of the sales associate. When I realized that my son was serious about the F-150, I reached out to three other dealerships. All responded, but Chad hit the homerun. He clearly understood what my email inquiry requested and responded quickly. Within 12 hours of my email we were signing papers. Good job Chad. Mike Zucker Dallas More
As much as I don't like buying a car 5 star made the process very painless. Kelly Addington I think was the main reason. He was very knowledgable. He didn't try and use any high pressure tactics to s process very painless. Kelly Addington I think was the main reason. He was very knowledgable. He didn't try and use any high pressure tactics to sell us the car. We visited the dealership twice and didn't feel any pressure to buy during the first visit. He did a great job of getting us a great price on the vehicle we purchased. More