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Five Star Ford

North Richland Hills, TX

4.9
8,445 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,445 reviews

January 15, 2022

We have been Ford customers for some years now. Even with the pandemic, this was the least stressful car buying experience that we have had. Mr. Alfred El-Darazi was truly a Sales Professional. More

by jafalcon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

We love Five Star Ford! They are efficient, relatable, and such a joy to work with. We hated car shopping until finding this dealership! More

by Knowak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
January 12, 2022

This was by far the fastest I've ever bought a car. Even if it was my first car, it was the best experience I've had so far! 10/10 would buy again! More

by Andrew Little
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Crabtree, I didn't deal with him but he's great still. :), Crystal Sanders
January 11, 2022

I returned to Five Star Ford to replace a used vehicle I I returned to Five Star Ford to replace a used vehicle I purchased two years ago. I purchased the vehicle from Bob then and because of the assistance More

by aburks0345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri
January 10, 2022

Friendly, and great customer service. I chose 5 Star Ford after bringing in my previous vehicle for service. Great job! More

by Tannerwest23
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

This was the most painless car buying process I've ever been through. Even though I had to pre-order the vehicle, it was available in less than two weeks even though it was holiday season. Thanks Doreen, More

by shaun.crutchfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Parker Bainbridge
January 10, 2022

Great place to do business. We were greeted at the door by a friendly face that took us to where we needed to go. Everything was very smooth. Our salesperson John Hillsinger was amazing. Recommended him to More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
January 07, 2022

I was very fortunate to get to work with Rick. This was the easiest auto purchase I have ever experienced. I was able to tell him what I was looking for and he found the perfect truck and had it on the lot More

by cole.armstrong22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

I have bought 5 new vehicles from Five Stat Ford NRH and have always had a great experience, but this last one was by far the easiest and most enjoyable. I dealt with three personnel: Sam Limo, David Hill a More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

Excellent customer service, take care everything for me, no markup. Will definitely have business again! More

by manchan_1201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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