Five Star Ford

Big thanks to Mr. Jim Rich for another great car buying experience! Our new Escape Limited is a perfect fit and Jim always delivers in a very simple and honest way that leaves you very comfortable with experience! Our new Escape Limited is a perfect fit and Jim always delivers in a very simple and honest way that leaves you very comfortable with your vehicle purchase decision and confident that the high quality service goes well beyond the sale. More

This is our fourth. While purchase from five star ford and our second from Marisa. We keep coming back because of the great customer service and the can do attitude of all employees. Marisa, Tony, and Jos and our second from Marisa. We keep coming back because of the great customer service and the can do attitude of all employees. Marisa, Tony, and Josh were all a pleasure to work with throughout our purchase. Thank you. More

David was very helpful and friendly. He was not your normal pushy salesman and helped us get what we wanted. I highly recommended David and Five Star Ford. normal pushy salesman and helped us get what we wanted. I highly recommended David and Five Star Ford. More

We appreciate our saleman's (Jeff Smith) friendliness, knowledge and non-pushy attitude in dealing with us. He treated us with respect. Some sales people have forgotten that aspect. He answered all our qu knowledge and non-pushy attitude in dealing with us. He treated us with respect. Some sales people have forgotten that aspect. He answered all our questions and appeared interested in finding us the right vehicle for our sakes, not his!! Jeff knows his business and he paced himself to fit our personalities. The dealership had a good inventory from which to choose and an attractive setting that lent a great deal to our comfort level. It was tough to navigate the nearby road construction project, but it was well worth the effort! The finance department was very quick and efficient and we also appreciate the respect shown to us there. We will certainly recommend Five Star Ford to our friends and family. More

Kudos to Chad Ritter in sales & Anthony Snyder in finance. Two upstanding, honest, & genuine guys! Made the whole experience painless & seamless.5 Star is fortunate to have you guys working for them! finance. Two upstanding, honest, & genuine guys! Made the whole experience painless & seamless.5 Star is fortunate to have you guys working for them! More

It's always a pleasure to work with Justin & Five Star Ford. The atmosphere is very relaxed and customer-oriented. No games or high-pressure tactics. I wanted a Focus with the Super Fuel Economy p Star Ford. The atmosphere is very relaxed and customer-oriented. No games or high-pressure tactics. I wanted a Focus with the Super Fuel Economy package. He found exactly what I asked for - no unwanted gadgets or packages. More

A great experience with 5 Star Ford from first contact to final paperwork and receiving my brand new 2012 F150. Lee was very attentive, knowledgeable, and had the best price by a long shot. Highly recommen final paperwork and receiving my brand new 2012 F150. Lee was very attentive, knowledgeable, and had the best price by a long shot. Highly recommended. More

Aaron and Anthony made this deal the smoothest one I have ever had in a new car dealership! They answered all of my questions quickly and with knowledge. Had absolutely no issues to talk about whatsoever! ever had in a new car dealership! They answered all of my questions quickly and with knowledge. Had absolutely no issues to talk about whatsoever! I was used to bringing my 2007 Mustang here for service, and the service department goes above and beyond always. Thought I would give the sales department a try. Honestly, unless Ford blows it in the next 5 years, I will probably purchase all of my cars in the future from Five Star Ford in North Richland Hills!! The people are all positively awesome...you could not possibly ask for better customer service and the smoothest finance process I have ever seen, and I've been buying new cars for years. Big KUDOS to both Aaron and Anthony for an outstanding job!!! More

My husband and I had a wonderful experience with Five Star Ford. The customer service exceeded our expectations. The staff was very friendly and helpful. I would recommend this dealership to anyone who w Star Ford. The customer service exceeded our expectations. The staff was very friendly and helpful. I would recommend this dealership to anyone who wants to purchase a vehicle. A+. More

We received a great deal on our new purchase. They made the purchase of the vehicle painless and efficiently as possible. I would recommend Marrisa Thompson to anyone of my family or friends. the purchase of the vehicle painless and efficiently as possible. I would recommend Marrisa Thompson to anyone of my family or friends. More