
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Rick was great and very easy to work with in purchasing my new F150. He had the best deal around and we were in and out with no problems. He took great care of us. Leonard was very knowledgeable with all t my new F150. He had the best deal around and we were in and out with no problems. He took great care of us. Leonard was very knowledgeable with all the features and made using the new sync system a breeze. More
We researched the car we wanted via internet for a good month before we made our purchase. Our contact at 5Star Ford was Jennifer Green. She was very prompt from the very first email we sent. Each time we month before we made our purchase. Our contact at 5Star Ford was Jennifer Green. She was very prompt from the very first email we sent. Each time we had different questions she responded prmoptly. When we decided on the car, we continued working Jennifer. She made every effort to make the purchase a pleasure. The car had a small scratch. Jennifer had us an appointment set and we brought the car in, it was buffed out and ready for us to pick up the same day. Thank you Jennifer and 5Star Ford, loving the new ride! More
Lee Clanton made buying a car a very enjoyable experience. He took the time to find the perfect car with everything I had asked for. He also took the time to thoroughly walk me through every fea experience. He took the time to find the perfect car with everything I had asked for. He also took the time to thoroughly walk me through every feature of the car and offered additional training, if needed. It is so refreshing to deal with someone that gives you the facts and doesn't play the games when it comes to pricing. Lee has the patience and sense of humor that allowed me to drive away in the car I wanted, at a fair price and a full tank of gas! More
Awesome service and Great deal! Diron was a great salesperson who spent time with us and meet our needs. The finance and detail people were also very helpful. salesperson who spent time with us and meet our needs. The finance and detail people were also very helpful. More
As always, a fantastic experience. This is my third car from Sam Pack and I will never go anywhere else. When you walk into this business, everyone is very nice and they make you feel at home. Your relat from Sam Pack and I will never go anywhere else. When you walk into this business, everyone is very nice and they make you feel at home. Your relationship quickly turns from business acquaintances to friends. I will come back often to just say hi and check on all my new friends. I really love the family feel at this dealership. Do you remember how dealerships used to be? This place will remind you of the good 'ol days! Hats off to Tony Mellago, Anthony Snyder, and Jeff (sorry I forgot your last name). You worked harder than anyone I have ever seen to get me in the car at the price I needed. Thanks again, Mike Peters More
I had a fabulous experience! Carlos showed me the car and then allowed me to leave and go look at other cars with out making me feel guilty about leaving. In the end I came back to Five Star Ford and puchase then allowed me to leave and go look at other cars with out making me feel guilty about leaving. In the end I came back to Five Star Ford and puchased the 2013 Ford Taurus. Thank You Carlos I Love my car! More
Eddie was just great, respectful and not too pushy. He did what he could to make sure I was comfortable with the transaction. Anthony did a fantastic job of letting me know what my options were and helpin did what he could to make sure I was comfortable with the transaction. Anthony did a fantastic job of letting me know what my options were and helping me decide the best financing strategy. More
I had been in contact with Mr.Clanton originally through the Internet and then through his follow up calls. I was impressed with his knowledge of the Ford line and was most impressed with the lack of sales the Internet and then through his follow up calls. I was impressed with his knowledge of the Ford line and was most impressed with the lack of sales pressure. I never would have pursued getting a car from 5 Star if he had tried high pressure tactics. I ended up purchasing a new Focus and the purchase process was actually much quicker than expected. I could never understand why it took longer to buy a car than a house. Mr. Snyder had me in and out in no time. I didn't feel like I had been put through the wringer which usually happens during the finance process. I also felt good the next day about the deal. No buyer's remorse. One final note. I had the windows tinted through their After Market department and Sam O'Reggio did a superb job in handling this process. The car was ready when promised, I was given a good price, and his staff did an excellent job on installation. 5 Star did an excellent job all around. More
I don't care much for car shopping and quite frankly don't trust sales people. But I was referred to Five Star Ford and Randall Swindell and gave it a try. I have never actually enjoyed the experience don't trust sales people. But I was referred to Five Star Ford and Randall Swindell and gave it a try. I have never actually enjoyed the experience until now. Randall was very knowledgeable, friendly and caring. The overall atmosphere of the dealership was great. I would definitely recommend anyone give Randall a call if you are in the market for another vehicle. More
We went to Five Star Ford looking for an Explorer. Once we told Chad and Joshua what we were looking for an why, they showed us the Explorer we wanted to see and helped us realize it was not the car for us we told Chad and Joshua what we were looking for an why, they showed us the Explorer we wanted to see and helped us realize it was not the car for us. We needed more leg room in the back seat. We are a tall family with taller than average children. They showed us a Flex and we explained the options we were looking for. We were short on time so they said they would send us information on some Flex's that we might be interested in. Over the next two days we talked and e-mailed and they went above an beyond to answer our questions and to find us a Flex at another location. They were able to have the car the next day for us to test drive. After we decided on the car, we sat with Tony. He checked multiple financing companies and gave us multiple options. He also pointed out the pros and cons of all of them. We left very satisfied. If you are looking for a car, Five Star Ford is the place to go! More