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Five Star Ford

North Richland Hills, TX

4.9
8,445 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,445 reviews

April 30, 2022

Joad was incredibly helpful and nice, made the experience so much easier for anyone, I would recommend him for anyone who is interested and especially if you have family that speaks Spanish. More

by angelodelgado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joad Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

Marissa Thompson took care of my needs. She is professional and friendly. I look forward to working with her. More

by Maverick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Maverick responded

Marissa Thompson took care of my needs. She is professional and friendly. I look forward to working with her.

April 29, 2022

Professional, Courteous , knowledgeable, helpful, understanding, truthful, compassionate, great listeners, accommodating, caring, happy, comfortable business, friendly More

by glennburton36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joad Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

My wife and I had a bad experience trying order a F350 truck at a ford dealership near to our home in Granbury. That dealership tried to up-charge the order, and we refused to accept that selling practice More

by Prestonlgreene
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bashar (Bob) Nemri
April 28, 2022

This is my second time working with Alfred. He's easy to work with and very knowledgeable. I also had a great experience working with Dustin in finance. Easiest car buying experience I've ev More

by cortney.marquis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hambrick
April 27, 2022

I had a completely positive, hassle free buying experience from beginning to end at 5 Star Ford and would buy from them again in the future. Joad was a pleasure to work with-he was very friendly a More

by mike.calvano3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joad Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

I came in about a month ago to see if I could even get a car that day, and Joad was the only one who paid attention to me when I arrived. He went above and beyond to not only help get me more for my trade, More

by Felica M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joad Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

We had a very positive experience ordering and purchasing our Ford Maverick hybrid through Five Star Ford, North Richland Hills. Both Sam Limo and Jeff Crabtree were very pleasant to work with, straightforw More

by TheStories
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

This guy is amazing awesome customer service stuck with me the whole process made sure I was taken care of and got me in a great vehicle. Couldnt have ask for a better sales man he gets 5 stars Forsure!!!! More

by Skyjhaynes_09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joad Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Joad was great the best car salesman I have ever had. He was patient answered all my questions. He focused on me and showed me everything I wanted to look at. After my car deal he followed up to make sur More

by Konogeris24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joad Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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