Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,445 reviews
Joad was incredibly helpful and nice, made the experience so much easier for anyone, I would recommend him for anyone who is interested and especially if you have family that speaks Spanish. so much easier for anyone, I would recommend him for anyone who is interested and especially if you have family that speaks Spanish. More
Marissa Thompson took care of my needs. She is professional and friendly. I look forward to working with her. She is professional and friendly. I look forward to working with her. More
Professional, Courteous , knowledgeable, helpful, understanding, truthful, compassionate, great listeners, accommodating, caring, happy, comfortable business, friendly understanding, truthful, compassionate, great listeners, accommodating, caring, happy, comfortable business, friendly More
My wife and I had a bad experience trying order a F350 truck at a ford dealership near to our home in Granbury. That dealership tried to up-charge the order, and we refused to accept that selling practice truck at a ford dealership near to our home in Granbury. That dealership tried to up-charge the order, and we refused to accept that selling practice. My Daughter mentioned her husband recently purchased two trucks from Bob Nemri and highly recommended him. I called Bob and he was non-pressure, patient, and friendly. The order process was straight forward, quick, and had no up-charge! While waiting for our truck delivery, we obtained financing through our Leander. 5 Star Ford asked if they could try to beat our approved interest rate and they did by almost a point. The finance officer presented a honest-no hassle review of their offer while providing various options for our selection. When our truck arrived we decided to get several upgrades installed which was completed in one day. We were shocked how fast they were able to turn our truck. I have purchased 5 Ford vehicle through the years and this was the only enjoyable purchase experience we have ever had. Good service is always a good reflection of leadership and management of the business itself. Thanks to your team and business model to sell your vehicles with no up-charge has secured my business, and I will pass my experience onto family and friends. Thank you Bob, and Five Star Ford. More
This is my second time working with Alfred. He's easy to work with and very knowledgeable. I also had a great experience working with Dustin in finance. Easiest car buying experience I've ev He's easy to work with and very knowledgeable. I also had a great experience working with Dustin in finance. Easiest car buying experience I've ever had. More
I had a completely positive, hassle free buying experience from beginning to end at 5 Star Ford and would buy from them again in the future. Joad was a pleasure to work with-he was very friendly a experience from beginning to end at 5 Star Ford and would buy from them again in the future. Joad was a pleasure to work with-he was very friendly and professional. More
I came in about a month ago to see if I could even get a car that day, and Joad was the only one who paid attention to me when I arrived. He went above and beyond to not only help get me more for my trade, car that day, and Joad was the only one who paid attention to me when I arrived. He went above and beyond to not only help get me more for my trade, but find me a GREAT deal on an AMAZING vehicle. I had always dreamed of having a sunroof in my car and now I actually have two! Joad is such a special person and great employee. Now because of my great experience here, I actually applied to work here in the service department. And I got the job! Glad to be apart of the Five Star Ford family and be apart of more excellent experiences to come. More
We had a very positive experience ordering and purchasing our Ford Maverick hybrid through Five Star Ford, North Richland Hills. Both Sam Limo and Jeff Crabtree were very pleasant to work with, straightforw our Ford Maverick hybrid through Five Star Ford, North Richland Hills. Both Sam Limo and Jeff Crabtree were very pleasant to work with, straightforward, honest, and quick to respond to our questions and concerns. This is a great dealership that values its reputation and its customers. I would certainly visit them again when looking to buy another Ford. More
This guy is amazing awesome customer service stuck with me the whole process made sure I was taken care of and got me in a great vehicle. Couldnt have ask for a better sales man he gets 5 stars Forsure!!!! me the whole process made sure I was taken care of and got me in a great vehicle. Couldnt have ask for a better sales man he gets 5 stars Forsure!!!! More
Joad was great the best car salesman I have ever had. He was patient answered all my questions. He focused on me and showed me everything I wanted to look at. After my car deal he followed up to make sur He was patient answered all my questions. He focused on me and showed me everything I wanted to look at. After my car deal he followed up to make sure my wife and I did not need anything. I will definitely contact Joad when I begin my next vehicle search. More