Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I purchased another vehicle from Rick Dike this week. Have purchased multiple vehicles (see my review from earlier this week). He is very helpful, fast and easy to work with. David in Finance was very fa Have purchased multiple vehicles (see my review from earlier this week). He is very helpful, fast and easy to work with. David in Finance was very fast and easy to work with as well. More
Super easy, super professional and super fast as usual. I have purchased at 8 vehicles from them and its for the reasons I listed above that I keep going back. I have purchased at 8 vehicles from them and its for the reasons I listed above that I keep going back. More
Lee in sales has always gone the extra mile to help me in my for purchases. Would follow him anywhere. I gave the dealer 4 stars just because the service department is too busy for their own food. You spen my for purchases. Would follow him anywhere. I gave the dealer 4 stars just because the service department is too busy for their own food. You spend $90k on a truck you kinda wanna feel special. They don’t particularly care and will fit you in in a few weeks. Not the experience I’m looking for after dropping so much $$$ More
I had purchased my F150 from Five Star about a year ago, and had some questions on the extended warranty I bought at the same time. Joshua not only answered all my questions but also sent me some follow up and had some questions on the extended warranty I bought at the same time. Joshua not only answered all my questions but also sent me some follow up documentation with additional information. This is by far the best dealership I have ever dealt with in 45 years of car buying. I certainly appreciate how ever person I interact with goes above and beyond to help. More
John was helpful in finding the car I wanted and was patient even though it took weeks for me to finally buy I was never pressured to hurry and buy. patient even though it took weeks for me to finally buy I was never pressured to hurry and buy. More
I would highly recommend this dealership. First time for me to use it. First time for me to buy a vehicle from them and they were more than I could imagine. Alfred was great and very pleasant First time for me to use it. First time for me to buy a vehicle from them and they were more than I could imagine. Alfred was great and very pleasant. It was so easy to deal with the finance department. Great experience and I would recommend them to everyone that says how beautiful my car is. More
The most effortless easy car buying experience. I reached out to Melvin via the Five Star Webpage. I asked for an out the door price and unlike most dealerships he actually gave it to me without bo I reached out to Melvin via the Five Star Webpage. I asked for an out the door price and unlike most dealerships he actually gave it to me without bothering me with asking for a trade in. He researched recall concerns I had, and had my car ready to go when I arrived. The Five Start group as a whole were great, no pressure, all customer service even in the finance department! Dustin did not pressure me for any additional warranties and worked with me to get exactly what I needed. More