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Five Star Ford

North Richland Hills, TX

4.9
8,445 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,445 reviews

May 22, 2022

I purchased another vehicle from Rick Dike this week. Have purchased multiple vehicles (see my review from earlier this week). He is very helpful, fast and easy to work with. David in Finance was very fa More

by Eric
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

They did a order came early good job salesman was outstanding the ordeal of the sale was fast easy More

by Bbryans57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

Super easy, super professional and super fast as usual. I have purchased at 8 vehicles from them and its for the reasons I listed above that I keep going back. More

by esilver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Trauth
May 18, 2022

Always a pleasure to work with Rick Dyke and the team at Five Star in NRH More

by straughantd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Hambrick in the Finace deparment is First Class and Top Notch!
May 17, 2022

Lee in sales has always gone the extra mile to help me in my for purchases. Would follow him anywhere. I gave the dealer 4 stars just because the service department is too busy for their own food. You spen More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Clanton
May 17, 2022

I had purchased my F150 from Five Star about a year ago, and had some questions on the extended warranty I bought at the same time. Joshua not only answered all my questions but also sent me some follow up More

by Keith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Garcia
May 16, 2022

John was helpful in finding the car I wanted and was patient even though it took weeks for me to finally buy I was never pressured to hurry and buy. More

by Dokata Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin
May 12, 2022

They are always in a rush to get you in the dealership, Never got a Call back for the Plates. More

by Jesus R
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bashar (Bob) Nemri, Siva David "MIT" Christos
May 10, 2022

I would highly recommend this dealership. First time for me to use it. First time for me to buy a vehicle from them and they were more than I could imagine. Alfred was great and very pleasant More

by lousooter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

The most effortless easy car buying experience. I reached out to Melvin via the Five Star Webpage. I asked for an out the door price and unlike most dealerships he actually gave it to me without bo More

by jaryn594
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Hambrick
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