
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Once Again...A Satisfied Customer!! I went into Five Star Ford last Wednesday fully expecting to be blown away and I have to say, I was not disappointed at all! I know sales is all abou I went into Five Star Ford last Wednesday fully expecting to be blown away and I have to say, I was not disappointed at all! I know sales is all about the numbers, but the experience I had shows that the entire staff cares so much more about the customer than the numbers. I talked with Brieanna off and on for two days trying to end my lease on my 2012 Edge early. She kept me at such ease and showed me the completely awesome Ford Fusion, and needless to say, I am so happy I went with the Fusion! Brieanna eased my fears about "moving on" from the Edge and I am so happy that I got to work with Brieanna! Brieanna then dropped me off to seal the deal, and that is when I got to become immersed in the Tutman Experience!! To say Tut has tons of personality would barely scratch the surface of what an amazing person he is! He let me "vent" about the situation involving my Edge and he had so many words of wisdom. He certainly puts people at ease in any situation and if you get the chance to be a part of the Tutman Experience, then you should consider yourself very lucky! More
David Hardick One simple reason you received repeat business from us. David Hardick. His professionalism is what made the choice easy to return. He called on John's One simple reason you received repeat business from us. David Hardick. His professionalism is what made the choice easy to return. He called on John's birthday with a personal greeting not some random card generated by a computer. Had it not been for that one call we would have looked elsewhere. It was that call that made us customers for life. More
Top of the line truck that I have ever bought!!!! The sales person that help us is by far the best car salesman that my wife or I have ever dealt with in all of our car buying experiences. Alfred El- The sales person that help us is by far the best car salesman that my wife or I have ever dealt with in all of our car buying experiences. Alfred El-Darazi has made the car buying experience back to being all about the customer and not just about his or the dealers profit. He made sure that the vehicle that we got matched all of our needs and wants without cutting any corners. He made sure he sold us what we wanted not pushing us into something that we would regret. If you go to Five Star Ford make sure you introduce yourself to Alfred. That is all you will need to do once you get there. More
Awesome! I purchased my 2013 Mustang from Aaron Dias. My Mustang was killed in a collision on 2/12/15. Not only did he take care of my needs, he was just an I purchased my 2013 Mustang from Aaron Dias. My Mustang was killed in a collision on 2/12/15. Not only did he take care of my needs, he was just an awesome salesman!! As far as I am concerned, he is my salesman for LIFE. Five Star...this man deserves all the accolades and promotions you can give him. More
Sales & Finance Experience Lee Clanton personifies excellence. He worked to satisfy my car needs, putting several scenarios together to determine what would work out best finan Lee Clanton personifies excellence. He worked to satisfy my car needs, putting several scenarios together to determine what would work out best financially for my wife and I. Lee goes above and beyond. Kenneth Wilder again helped my wife and I to choose the best financial options regarding financing and stayed focussed on our needs. Thanks to Lee and Kenneth for a great purchase experience. More
The greatest experience I had a wonderful experience working with Carlos Hernandez he was very patient and considerate, I didn't have to wait long at all Carlos, actually wen I had a wonderful experience working with Carlos Hernandez he was very patient and considerate, I didn't have to wait long at all Carlos, actually went out of his way to get the rest of paperwork signed by driving his car to my home so my husband could sign the contract, he went the extra mile for Customer Satisfaction, Carlos is a wonderful sales person and I recommend him to anyone. And for the Financed Manager Mr. Tutman he was awesome too very friendly and will work hard to get you the best deal! More
Best Car Buying Experience Ever I first contacted 5 Star Ford via the internet and heard from Sam Limo. Two days later, I met with Sam, test drove a 2015 Fusion, and a couple of hour I first contacted 5 Star Ford via the internet and heard from Sam Limo. Two days later, I met with Sam, test drove a 2015 Fusion, and a couple of hours later, I was driving my new car home. Sam was welcoming and professional. More
A cut above I went into the dealership upside down in a used vehicle I had purchased a few months earlier from another dealership. When I got that vehicle I knew I went into the dealership upside down in a used vehicle I had purchased a few months earlier from another dealership. When I got that vehicle I knew it had high mileage. What I didn't plan on was how fast I would be adding to that mileage. I needed to get out of that vehicle, and David, Bobby, and the rest of the Five Star team worked with me to get me into a brand new vehicle with no hassle! I was very happy that I got to pick the exact vehicle I wanted. You don't know what a good vehicle purchasing experience is until you've had a bad one. I went into this deal hyper-sensitive over a deal I never should have done with the other guys. I should have just gone to Five Star FIRST! Needless to say, Five Star has won my repeat business! On a side note, I want to also thank the staff at the reception desk. I didn't get their names, but there were two ladies there who were most helpful in answering my initial questions, getting me in touch with David, as well as assisting me after the fact with my license plate concerns. KUDOS to you all !!! More
The best It was the first experience for me to lease a car and it couldn't be better. 5star ford is great but what made my visit there perfect is Doreen. She w It was the first experience for me to lease a car and it couldn't be better. 5star ford is great but what made my visit there perfect is Doreen. She was very welcoming and helpful. She will answer your question even before you ask it! so just go to her and you will be perfectly satisfied. More
Thankful Alfred and Bryan were so patient with me and provided me with a great experience, not just a transaction. Alfred spent a lot of time with me and made Alfred and Bryan were so patient with me and provided me with a great experience, not just a transaction. Alfred spent a lot of time with me and made sure I knew where all the gadgets were and set me up with them. Bryan was extremely supportive and explained to me the process of buying a car. I didn't feel pressured at any point. I chose what I wanted, and they helped make it happen. My children were thankful for the fake money someone gave them (Bob C.). All the people at this dealership were so great! Thank you!! More