Five Star Ford

What a Great Experience! I had a tough situation and they worked hard to tender a deal for me that worked. I had a new 2014 BMW with a clear title that I didn't like and I dec I had a tough situation and they worked hard to tender a deal for me that worked. I had a new 2014 BMW with a clear title that I didn't like and I decided I wanted a Ford F-150 again. But how to make that deal work that could be a win/win for both parties, I was afraid it was next to impossible. Even though I thought the BMW I had was not right for me, I was prepared to keep it if I couldn't find the deal I wanted because it was a great car with still a lot of value left in it. In other words, I wasn't desperate. I didn't HAVE to make that deal and I didn't want to force it. But they made it happen and I was very pleased. Now I'm in the truck I wanted. Thanks to all who made it possible. I worked with Ken McLemore and also had conversations with Joshua Fichter, but I'm sure others were involved as well whose names I do not know. It was also late at night when I should have let them go home and come back the next working day, but they wanted to stay with me until the deal was done. Now I'm off and running and very happy about it. See you on the road! I will say that in 2007 I met Tony Pack after my two children were nearly killed in a car accident. Tony was a great encouragement to me, allowing me to sit in his office and hear his story from years ago. He gave me a copy of his book, which I've read cover to cover, and I have always appreciated him for that encouragement that he gave to my kids and I. What a great man! Interestingly enough, I never bought from there until now...some 8 years later. I will again, but since I'm in the truck I wanted, it may be a while. :-) More

Best Car Buying Experience Ever! We dealt with Jason as our salesman mainly, and Anthony was the manager that wrapped up the deal. They both were very personable and friendly. It was We dealt with Jason as our salesman mainly, and Anthony was the manager that wrapped up the deal. They both were very personable and friendly. It was the BEST car buying experience that we have ever had. We would highly recommend buying a car from Five Star Ford. More

used car purchase great experience Ollie was very helpful and made everything go very smoothly from the first call to the test drive and inspection to teaching my son t great experience Ollie was very helpful and made everything go very smoothly from the first call to the test drive and inspection to teaching my son the basics of the some of the technology of a newer car. More

Car Buying The Way It Should Be! I can't say enough about our buying experience with 5 Star Ford and especially Jeff and Heather Smith. They knew the vehicle, answered all our questi I can't say enough about our buying experience with 5 Star Ford and especially Jeff and Heather Smith. They knew the vehicle, answered all our questions and kept us informed throughout the entire process. We will definitely visit again when it is time for another vehicle. More

Major Repair In March 2014 My wife and I purchased a brand new 2014 Taurus from Five Star Ford. In April 2014 (the following month) we attended a military reunion In March 2014 My wife and I purchased a brand new 2014 Taurus from Five Star Ford. In April 2014 (the following month) we attended a military reunion in Shreveport Louisiana. On the way home from Shreveport we were pummeled by hail for 6 minutes. Damage to our new Taurus was extensive, the hood, windshield, roof, trunk led, etc. were damaged beyond repair. I thought the insurance company would total the car, but they did not. Therefore, I had it repaired by Five Star Ford's Collision Center. Nathan Hultquist supervised the repairs. I purposely took a year to evaluate the repairs. In my 82 years I have had body work done on automobiles and this job by Five Star Ford is the very best. After a year our Taurus does not have a rattle, is as tight as it was the day it was delivered. After the repairs, our Taurus is as good as, if not better, new. More

Very Satisfied I have purchased 5 vehicles from Five Star Ford and I am always treated very well throughout the process. I will return for my next purchase. I have purchased 5 vehicles from Five Star Ford and I am always treated very well throughout the process. I will return for my next purchase. More

Customer Loyalty This is our ninth or tenth vehicle we have purchased from 5 Star and as always the experience was rewarding. We are treated as family. Alfred El Dar This is our ninth or tenth vehicle we have purchased from 5 Star and as always the experience was rewarding. We are treated as family. Alfred El Darazi and David Hardick are a joy to work with and go out of their way to make sure we are completely satisfied. With that kind of service, we will have no problem purchasing our future vehicles from them. More

Phenomenal I was looking to trade my first car that happened to be a sports car for a 2014 Ford Focus. Not only was Carlos extremely helpful, he also gave me his I was looking to trade my first car that happened to be a sports car for a 2014 Ford Focus. Not only was Carlos extremely helpful, he also gave me his personal number in case I had any additional questions after I had left. He would follow up with me and see how I was enjoying the car. His service went through the roof. I did not once feel pressured or obligated to sign anything until I felt 100%. If anyone is looking for a Ford, I would highly recommend Carlos Hernandez. More

Love my new Ford Explorer It has been 12 years since I purchased a new car. I absolutely detest car shopping. Alfred El Darazi makes car shopping easy. He is very personable It has been 12 years since I purchased a new car. I absolutely detest car shopping. Alfred El Darazi makes car shopping easy. He is very personable and not a regular pushy car salesman. Alfred has great knowledge of his inventory and can explain all the options available on the cars. This was a great help as options have really changed in 12 years. This made the 4th vehicle we have purchased from him....the first one that is all mine. Thanks for the help Afred! More

Long distance purchase via the internet made easy I filled out a query about a lease over the internet. Chad Ritter responded quickly. I filled out a credit application via the web and Chad pushed it I filled out a query about a lease over the internet. Chad Ritter responded quickly. I filled out a credit application via the web and Chad pushed it through. I then went to the dealer the next day and test drove the car and less than 3 hours later I was in possession of the now cleaned up and fueled car. 4 days ago, I didn't think what happened was possible. Considering I was in a city 200 miles away from the dealership, it was as painless and enjoyable as it could possibly be. I also saved a considerable sum of money as compared to another dealership. More