
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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coutesy James Garrett was my salesman and it was an honor to work with such coutesy and knowledge in getting me in the car i wanted ,so many thanks to James a James Garrett was my salesman and it was an honor to work with such coutesy and knowledge in getting me in the car i wanted ,so many thanks to James and Five Star Ford for all the wonderful times i have in front of me driving my new ford ! More
Great Experience Nothing but nice things to say about my salesman, Randall Swindell... Very polite, straightforward & determined to get me into a car that was right fo Nothing but nice things to say about my salesman, Randall Swindell... Very polite, straightforward & determined to get me into a car that was right for me, financially. He made sure I knew exactly what I was getting into from start to finish & offered to keep in touch for any additional assistance. I've already started referring friends to him! More
Excellent Sales Rep Bob found the truck I was wanting and answered all my questions. Highly recommended! Thanks Bob for your professionalism and no pressure sales. M Bob found the truck I was wanting and answered all my questions. Highly recommended! Thanks Bob for your professionalism and no pressure sales. Mike Studebaker More
Awesome Mrs. Parker was quick to grab the keys and help my father and I check out the Fiesta ST Iv'e had my eye on. She gave no waist and asked if I wanted a Mrs. Parker was quick to grab the keys and help my father and I check out the Fiesta ST Iv'e had my eye on. She gave no waist and asked if I wanted a test drive. We said we were interested after that and she was very punctual and straight-to-the-point without being rude about it. She was very friendly and even made my father laugh. The process of purchasing the car was speedy with no extra nonsense. I would recommend her and the whole Five Star Ford staff to anyone looking to purchase their new or pre-owned vehicle. As for the financing Mr. Edwards was as equally professional and friendly, the two paired were a blast and made the transaction seem to be among friends rather than just a dealership and customer. More
My 2nd time and just as great as the 1st I specifically returned to 5 Star Ford due to my previous experience dealing with Carlos Hernadez. Carlos went out of his way to insure that my wife I specifically returned to 5 Star Ford due to my previous experience dealing with Carlos Hernadez. Carlos went out of his way to insure that my wife and I were completely informed about our purchase and made sure we were completely at ease through the process. The experience was like working with a close friend versus a "salesman". Tut Edwards and the "Tutman Experience" was something to behold. Tut was friendly, outgoing, and completely knowledgeable with the total finance process. He worked extremely hard to get me the finance rates needed and made me feel at home through the whole process. 5 Star Ford, Carlos, & Tut have a customer for life. More
Easiest and fastest car buy ever!!! My wife had a car and the engine went out, I have bought a few cars from David in the past so I gave him a call and we found a car online I emailed ou My wife had a car and the engine went out, I have bought a few cars from David in the past so I gave him a call and we found a car online I emailed our credit app's he stayed in contact with me during the whole process, Even on his day off he was calling and keeping me updated. When the deal was done with the bank we set a time to show up and drive the car and sign. We got to the dealership and David had the car clean and ready to go. He went out with my wife and I and sat in the car and went over (in detail) all the features of the car and how to work them. Then we walk over to the finance department and David walked us right into Bryan's office. We sat down Bryan had all of the paperwork ready to go we signed everything talked about our kids and learned a little about Bryan's family. After about 20 minutes Bryan walked us back to David and we got in the new Ford Edge and left. This was by far the best experience I have had!! As we walked out told David I would see him in 3 years!! Seems to be that I buy one from him every 3 years. More
Sunshine on a Rainy Day Joseph Ferrantelli and the guys over at Five Star Ford made my day. Ive been here in the DFW area for 15 years and my experience with Five Star tops m Joseph Ferrantelli and the guys over at Five Star Ford made my day. Ive been here in the DFW area for 15 years and my experience with Five Star tops my list of dealership experiences. Joe is top of the line and has won a raving fan. Thanks guys! More
Buying experience This was my first purchase from 5 Star Ford of NRH's. It will not be the last! Rick Dike and Lee Clanton gave me excellent service and I was out of th This was my first purchase from 5 Star Ford of NRH's. It will not be the last! Rick Dike and Lee Clanton gave me excellent service and I was out of the dealership in record time with my new truck. Without a doubt it was the best car buying experience I have had in 50 years. Lee Clanton's orientation to the operation of the vehicle was thorough and very comprehensive. He is a real pro at customer satisfaction. More
my 2nd great experience with 5 star ford of nrh this is my 2nd purchase from 5 star ford and like before it was above and beyond no games played i did my internet search found my color and price was this is my 2nd purchase from 5 star ford and like before it was above and beyond no games played i did my internet search found my color and price was perfect slalesman was great finance department totaly made experience crystal clear on what i was signing made sure of options i may need , thank you all very much . j spanier More
My Review of 5 Star Ford and Alfred El-Darazi This is the second car I've bought from Alfred and I will buy my next car from Alfred and 5 Star. Alfred is the main reason I deal with 5 Star. The on This is the second car I've bought from Alfred and I will buy my next car from Alfred and 5 Star. Alfred is the main reason I deal with 5 Star. The only negative about this last sale is the total loan value was not gone over in detail with me by the finance person I dealt with. I was under the opinion that the MSRP was $36,000 + and I owed $19,000 + on my trade-in and ya'll gave me $10,000 on the trade-in. Also y'all gave me a $5,200 rebate and I added $1,000 down payment. This should have given me a loan value of about $39,000 but after reading the paper work I ended up financing $43,000. So it seems the numbers aren't what I thought they were and the finance guy didn't go over the details with me. My fault but it leaves me with the feeling I was had to some extent. This is absolutely NOT Alfred's fault. He didn't the paper work either. Other than this problem I am happy with Alfred, my new car and Ford Motors. More