Five Star Ford

Great custmerservice They worked with us on are payment and showed us things we did not know that would help us in the future. They worked with us on are payment and showed us things we did not know that would help us in the future. More

Our experience exceeded expectations David showed excellent customer service and treated us with respect, courtesy, and civility. He met our needs and budget without the haggle and back David showed excellent customer service and treated us with respect, courtesy, and civility. He met our needs and budget without the haggle and back and forth banter. David also took great care to listen and offer assistance and honest advice to questions and concerns. We appreciated the direct and honest business dealings we received from both David (Sales) and Anthony (Finance) at Five Star Ford. More

Great Service, and very friendly people We bought a truck about 3 months ago, and it went really smooth, over the week end we bought a Toyota Prius, and Crystal and Jack and John, Got this t We bought a truck about 3 months ago, and it went really smooth, over the week end we bought a Toyota Prius, and Crystal and Jack and John, Got this thru for us in record time. I never had a more pleasant experience, kept our payments down, and interest rates, and down payment low also. I love our new 2011 Toyota Prius, Drives like a dream, and Crystal Sanders and Jack Grier, and John Little made it happen in about 3 hrs time. Thank you all More

Exellence Eddie Laguana and Joe Vazquez were very helpful in any way to give us the best deal with the car we wanted. Profesionals. Very considerate of our need Eddie Laguana and Joe Vazquez were very helpful in any way to give us the best deal with the car we wanted. Profesionals. Very considerate of our needs with finance, being patient. The best. More

Excellent Service I live around many dealerships including Ford dealerships, but I chose to drive an hour away because of Mario Hurley's excellent customer service. Fro I live around many dealerships including Ford dealerships, but I chose to drive an hour away because of Mario Hurley's excellent customer service. From the first time I walked into the dealership and explored my options, he approached me and assisted me with any questions I had. He made sure I got my exact features on the car and model I wanted. This is my third family car purchase from him and I'm looking forward in the future to buy my fourth car from Five Star Ford of North Richland Hills. Thank you Mario Hurley for a great experience and for making me feel a part of the Five Star Ford family. More

Best Auto Buying Experience EVER! Sam Limo went way beyond expectations to accommodate me. He worked with me to find the vehicle I wanted, worked to get me a great deal, AND delivered Sam Limo went way beyond expectations to accommodate me. He worked with me to find the vehicle I wanted, worked to get me a great deal, AND delivered the vehicle to me at DFW at 11PM after six hours of flight delays. Sam and the dealership certainly lived up to the dealership's name -they are Five Star. More

Professional, Fun, and Considerate of our Time Justin and the "Tutman" helped me with the purchase of my new (to me) 2013 Toyota 4 Runner. Everything went well, I felt they were both honest with m Justin and the "Tutman" helped me with the purchase of my new (to me) 2013 Toyota 4 Runner. Everything went well, I felt they were both honest with me and that they were dealing with me fairly throughout the purchase. I never usually leave a dealership after a purchase and not feel as though I was put through the wringer, but I would say that this went smoother than other purchases that I have made over my lifetime. I would recommend them both and the dealership. More

Great Service We always come to this specific dealership although we live more than 40 minutes away because Felipe always treats us very well. Although the weather We always come to this specific dealership although we live more than 40 minutes away because Felipe always treats us very well. Although the weather wasnt great that day Felipe managed to keep us comfortable. I will 100% sure recomend this dealership especially being welcomed by Felipe More

Doreen is Awesome! My wife and I had been looking for a mid-sized SUV for the last several months and after driving many different vehicles we decided the Ford Explorer My wife and I had been looking for a mid-sized SUV for the last several months and after driving many different vehicles we decided the Ford Explorer Sport was our top choice. We visited many local dealerships and spoke with several different individuals in sales, and by FAR the best experience was working with Doreen at Five Star Ford. She met us about a month before we made the purchase today, and followed up regularly without making us feel pressured. We were very specific in the features we wanted in the Ford Explorer Sport (especially a bench seat in 2nd row - which is not common) and even though they did not have one on the lot Doreen found one at another dealership that she had delivered the same day! The whole process took most of the day and Doreen had an ear to ear smile with a very positive attitude throughout the entire thing. Once we committed to purchasing the vehicle we worked with Anthony in finance who helped us make the best decision in rate and terms. My wife and I are both bankers and usually the finance part of the transaction is very frustrating for us, but Anthony made it a very smooth and easy experience. Doreen took a genuine interest in making sure we bought exactly the vehicle we wanted and even helped us understand some of the cool technology features after we had purchased the car. I am very critical of customer service because it's so important in my job and I was genuinely impressed with what a great experience we had buying our new SUV from Doreen. There is a reason Five Star Ford has been so successful and Doreen is a testament to great customer service! More

New Car Purchase I had a wonderful experience purchasing this new car. Everyone we dealt with was on point so we were processed quickly. I was even contacted later abo I had a wonderful experience purchasing this new car. Everyone we dealt with was on point so we were processed quickly. I was even contacted later about something minor I had left in my trade in vehicle. More