
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excelente atencioñ Con muy poco crédito me ayudaron a conseguir un auto a un precio aceptable y con pagos cómodos ,gracias a ellos podré establecer un buen crédito. Con muy poco crédito me ayudaron a conseguir un auto a un precio aceptable y con pagos cómodos ,gracias a ellos podré establecer un buen crédito. More
Great Experience!! Brieanna Lopez made my truck buying experience super easy. I told her what I wanted and she found the exact truck for me. 100% satisfied with Sam Pack Brieanna Lopez made my truck buying experience super easy. I told her what I wanted and she found the exact truck for me. 100% satisfied with Sam Pack Five Star Ford! More
Genuine professionalism from start to finish Sherri Goodwin made me feel like she really cared. She followed up on a consistent basis and wanted to make sure my experience with Ford was a great Sherri Goodwin made me feel like she really cared. She followed up on a consistent basis and wanted to make sure my experience with Ford was a great one. I was close to a deal with another dealership and decided to give Sherri an opportunity because... well I don't really know, it was something about her over the phone. In person, she exceeded my expectations. She worked with me to get a deal I felt great about and made my first experience buying a Ford a memorable one! If this Ford truck is everything she said it would be, I will be a customer of 5 Star Ford and Sherri as long as I am buying vehicles. Tut was great to deal with, he explained everything in a way that made sense, and actually made that part of the process fun! He will look out for you and explain everything you need to know to make an informed decision. THANKS EVERYONE! More
5 Stars for 5 Star Ford My second time bying from 5 Star Ford and I will never go to another dealership. Everyone there is very helpful and friendly. No Pressure sales!! Woul My second time bying from 5 Star Ford and I will never go to another dealership. Everyone there is very helpful and friendly. No Pressure sales!! Would definitely recommend this dealership and David Hyche in sales. Very Awesome guy. Made our day very enjoyable!!! More
5 Star Great Customer Service My experience at Five Star Ford, has been like no other. I had been at 4 other locations before buying my car here and what makes this dealership the My experience at Five Star Ford, has been like no other. I had been at 4 other locations before buying my car here and what makes this dealership the best is the customer service. Instead of feeling nervous or having second thoughts or pressured, I felt relaxed, happy, and absolutely sure because I did not have a salesman pressuring me AT ALL. Environment was very friendly. When it was time for the real deal with finance I was a little nervous but Tuat broke the ice with his smile . It was hassle free, he worked with me to get a great deal, and best of all, I walked out with a smile on my face. So, if you are looking to buy your next vehicle, come here and you will not be disappointed. Again, I recommend Mario in Sales and Tuat in finance. I am happily enjoying my 2015 Mustang???? More
Found great car for college daughter. Entire experience was friendly and professional, from the first greeting to the final paperwork. Everyone went out of their way to make each step of Entire experience was friendly and professional, from the first greeting to the final paperwork. Everyone went out of their way to make each step of the process smooth and, importantly, respectful of us. We ended up buying two cars that day and are very pleased with them and with the great customer-friendly philosophy of 5 Star Ford. We will enthusiastically recommend them to family and friends! More
Best car buying experience I've ever had Joe Vasquez worked hard for me until 11:30pm, sprinting all over the lot, to find the car I wanted. He was friendly, efficient, and did not try to pre Joe Vasquez worked hard for me until 11:30pm, sprinting all over the lot, to find the car I wanted. He was friendly, efficient, and did not try to pressure me. Very easy to work with! More
Car lease I have bought from spencer before and when I contacted him again about looking at trading in my truck, spencer was able to be reached snytime I needed I have bought from spencer before and when I contacted him again about looking at trading in my truck, spencer was able to be reached snytime I needed to ask him a question or set up meeting at the dealership. When arriving at the dealership spencer greeted my girlfriend and I at my truck. He walked us inside and started asking questions as to what I was looking for and getting an idea of what he had on the lot. The process as a whole was comfortable, quick and easy. I was not concerned about "driving the car off the lot and losing money," like most people sometimes can feel. I look forward to working with spencer in the future on purchasing vehicles from 5-Star Ford NRH. More
2015 Fusion purchase My experience in purchasing my new 2015 Fusion from Jim Rich and Randall Swindell truly lived up to the name of 5 Star Ford. Upon my initial on-line r My experience in purchasing my new 2015 Fusion from Jim Rich and Randall Swindell truly lived up to the name of 5 Star Ford. Upon my initial on-line researching of what vehicle I was looking to buy, Jim reached out to me via phone right away and answered questions and e-mailed me window stickers of models I was interested in. Once inside the showroom, Randall took great care in making sure that I got the best possible deal on the Fusion I wanted. I made my purchase on Memorial day and brought my 2 young daughters in with me. 5 Star Ford had a hotdog & hamburger cookout complete with ice cream that kept the kids very happy during the transaction. I felt the buying process to be no hassle yet very informative. I'm even coming back next Saturday to take advantage of the complementary My Ford Touch training class! More
Best car buying experience ever!!!! Chad in Internet sales did exactly what he told us on the phone. NO GAMES!!!!!! We were so amazed with the upfront honesty that we bought two cars Chad in Internet sales did exactly what he told us on the phone. NO GAMES!!!!!! We were so amazed with the upfront honesty that we bought two cars from him. We always hate the sales pitch in finance and Anthony in finance made our experience the best ever. We went out to dinner after and celebrated our first pleasant car buying experience in 30 years More