Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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William May was great. Great communication and very knowledgeable about the vehicle I purchased. Five Star Ford didnt have any markups on my Bronco. Will buy my next vehicl Great communication and very knowledgeable about the vehicle I purchased. Five Star Ford didnt have any markups on my Bronco. Will buy my next vehicle from them. More
The salesperson Alfred did a great job he kept me informed. My buying experience was a good one and would for sure do business here again. informed. My buying experience was a good one and would for sure do business here again. More
Alfred El - Darazi was the best. Very professional and understood the vehicle very well. The support we received from him during the purchase process was very nice and attentive. Whe Very professional and understood the vehicle very well. The support we received from him during the purchase process was very nice and attentive. When we were in the showroom, Alfred paid 100% attention to myself, but more importantly my wife who is the one who will be driving the truck. The offer on our trade in was fair, and the price they asked for the 2021 F250 XLT was fare. We worked with them on the extended warranty, and they provided a package that was superior then the one I located online. To be fair, I did all my homework up front. The truck is in perfect condition and exactly represented on the website. We have used 5 Star Ford for all our service needs, and this is the first truck we purchased with them and based on this experience I would highly recommend them if you were in the market. More
Crystal & John were very helpful in my vehicle search. The process quick and stress free. Marie in the finance dept was great as well. I will be back when its time for my next purchase. The process quick and stress free. Marie in the finance dept was great as well. I will be back when its time for my next purchase. More
They're great with everything! I'll be back for my next vehicle for sure! I'll be back for my next vehicle for sure! More
Preston did an awesome job getting me what I wanted and had good communication throughout the whole process! 100% honesty with no tricks! had good communication throughout the whole process! 100% honesty with no tricks! More
I reached out to Crystal & John Little to help me with a vehicle purchase. The one I wanted had just been sold but she let me know they has another one in stock. She kept in contact with me and we set up a vehicle purchase. The one I wanted had just been sold but she let me know they has another one in stock. She kept in contact with me and we set up a time to go see it. We test drove it and loved it. The closing process was so fast and easy! We planned to pick up the vehicle during the week since it was going to be inspected by the dealership, Crystal messaged me to give me updates, which I appreciated very much ! I have purchased many vehicles in the past and this by far was the quickest smoothest purchase ever! I was intimidated to go car shopping during this time as I have seen many vehicles marked up in price because there is not much inventory but they assured me that it would not be the case. There is no way I will go anywhere else from now on! I will be referring all my family and friends. Thank you soo much Crystal and John for all your help! More
I’ve made several visits to Five Star Ford in search of “the right” vehicle for my daughter. Crystal Sanders and John Little were very helpful and friendly to work with and I finally made a purchase. I wil “the right” vehicle for my daughter. Crystal Sanders and John Little were very helpful and friendly to work with and I finally made a purchase. I will always keep them in mind whenever I am car shopping. Crystal and John are certainly an asset to the Five Star Sales team. More
Could use a clearer ordering system, sales staff good to work with, finance dept experience was best I’ve ever had (Mark). Struggled some on truck delivery. work with, finance dept experience was best I’ve ever had (Mark). Struggled some on truck delivery. More
Five Star Ford was a five-star experience. We went in knowing the used car we wanted to get and was quickly tended to by Alfred. My husband's family has gone to him for over a decade, and his We went in knowing the used car we wanted to get and was quickly tended to by Alfred. My husband's family has gone to him for over a decade, and his service and care are top-notch. He truly cares about the relationships he builds with his clients and it shows in his effort and work. More