Five Star Ford

Jason did a great job! This weekend I flew from Denver to DFW to pick up a new 2014 F150 Lariat that I located online. It was the culmination of an xcellent transaction. This weekend I flew from Denver to DFW to pick up a new 2014 F150 Lariat that I located online. It was the culmination of an xcellent transaction. My inital call was answered by a non-sales person who was covering the phones while the sales staff had an early morning meeting. The individual who answered was helpful and said he would have a rep call as soon as they exited their meeting. Within 30 minutes I received a call from Jason Howell. From that point forward Jason did everything he said he would quickly and completely. He new the F150 features well and was able to help me confirm this was the truck I wanted. I was traveling on vacation the day after Jason and I first talked. He and Kenny Wilder in finance arranged to have the paperwork expressed mailed to my hotel in Boston. It was there when I arrived including a self addressed return envelope that made it easy for me to sign and return the next day. I wanted to add nerf bars to the truck. Sam in after market parts did a great job sending me pictures of the options so I could select from a few choices. The bars were installed when I arrived to pick up the truck. When I flew to DFW to pick up the truck I was called within minutes of landing by Jayleen who was waiting on the curb outside my gate. She drove me to the dealership where Jason was waiting for me at the front door. He immediately took me to see the truck which was parked in the front of the dealership awaiting my arrival. We finished up the paperwork and Jason walked me though the features of the truck and how evverything worked before I left the dealership. I was in and out in less than an hour. Midnight that night I was home in Colorado with a great F150 in the driveway. I could not have asked for a better experrience. Start to finish everything went smoothly and all the bases were covered. I don't know how many people I will be able to refer to Jason and the team at Five Star Ford because I live in Colorado but it was well worth the trip for me. Great job everyone! More

Fun experiance Nice, Fast service, no pressure, fair dealings, have bought several vehicles from this dealership over the years. Will probably purchase more in the f Nice, Fast service, no pressure, fair dealings, have bought several vehicles from this dealership over the years. Will probably purchase more in the future. Great selection to choose from. More

Awesome!! I just purchased a brand new truck from 5 Star Ford. I worked with Melvin as my salesman. He was not pushy like most salesmen are. He was very thoroug I just purchased a brand new truck from 5 Star Ford. I worked with Melvin as my salesman. He was not pushy like most salesmen are. He was very thorough explaining all the features of the truck, and even set my phone up to Sync with the truck once I purchased it. Awesome salesman and highly recommend!! I also had the pleasure of working with the almighty 'Tut' for financing my truck. He is the "celebrity" around the dealership. Great personality and very helpful! If you are upset about spending a ton of money on a new vehicle....he at least will make you laught and put a smile on your face to make up for it!! 5 star rating for these guys! They are the best! More

Exceptional Buying Experience My car buying experience at Five Star Ford was exceptional! From the first phone call with Dave Hardick I knew that buying a car from this dealership My car buying experience at Five Star Ford was exceptional! From the first phone call with Dave Hardick I knew that buying a car from this dealership would be different. Dave really listened to the options that were important to me. Dave was respectful of my time, we communicated over the phone and Internet multiple times before I really needed to actually drive over to the dealership. Dave answered all of my questions and provided answers to questions that I didn't know to ask. There was no "high pressure" sales jargon, we simply discussed the vehicle that I wanted and looked at different ways of making that happen. I feel as though I received a fair price for the vehicle I wanted. The Five Star Ford team really work together, While my salesman was busy with another client, Jeff Crabtree went with me for the test-drive, he was great! Bob Little from the Finance area was so helpful and took the time to make sure I understood all of my options! I will be referring my family, friends, and coworkers to Dave Hardick and Five Star Ford! More

Excellent Service I came to these dealer without knowing i could buy and qualify for a car for my son Joe, who just graduated from high school the reason why because i I came to these dealer without knowing i could buy and qualify for a car for my son Joe, who just graduated from high school the reason why because i didnt had much credit and also been a single mother of 4 children. Thanks to Hector Cojulun a very respectful professional sales men who helped me get a car for my son a FORD MUSTANG .With affordable payments. Thank You Five Star Ford More

Like Family The car buying experience at Five Star Ford continues to be outstanding. Jim Fairweather makes you feel like family and he is the main reason we retur The car buying experience at Five Star Ford continues to be outstanding. Jim Fairweather makes you feel like family and he is the main reason we returned to buy our 4th car from Five Star. New, used or special ordered, all details are taken care of with ease. More

Great buying experience with Aaron Dias at Five Star Ford I worked with Aaron Dias who is not listed below. Not only was he professional and personable he went way above and beyond the sale of my new vehicle I worked with Aaron Dias who is not listed below. Not only was he professional and personable he went way above and beyond the sale of my new vehicle. He showed me how to use many of the options in my new vehicle he also did worked hard to get my payments where I wanted them without trying to sell me a lesser vehicle which has been my buying experience in the past. Kenny from finance also found me a rate lower than the 5.9% that ford finance was offering without me asking which got payment even lower than what was originally agreed upon. Aaron also took the initiative to setup my ford and skylink online accounts for me before I even left the dealership. I will be recommending Aaron and Five Star to friends that at in the market for a new truck. More

We liked our saleswoman, Doreen. Had a pleasant exproence here. Walked the lot and found the right truck. The dealership has great people working for them. We will return again for ou Had a pleasant exproence here. Walked the lot and found the right truck. The dealership has great people working for them. We will return again for our next car or truck. This is one place to shop. More

Great experience, completely satisfied! We came in for a test drive and were very impressed with the 360 tour of the car and the salesman's knowledge of the ford sync system. I will definite We came in for a test drive and were very impressed with the 360 tour of the car and the salesman's knowledge of the ford sync system. I will definitely be back when it's t to purchase my next car! Love the customer service at 5 star ford. More

Quick, easy, painless Mario was a very friendly infividual. My two young daughters called him a "gentleman" and he was kind, respectful and lighthearted with my kids. I tol Mario was a very friendly infividual. My two young daughters called him a "gentleman" and he was kind, respectful and lighthearted with my kids. I told him what I wanted and the price I wanted to pay and he made it happen without the typical back and forth negotiations. I will be back here for my next car buying experiences and recommend Mario/5 star Ford NRH to anyone looking for a quality experience. More