Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Ford
North Richland Hills, TX
8,444 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,444 reviews
July 09, 2022
Preston and Robert were incredible! I hate dealerships and the whole process about buying a car, but Preston and Robert made it so easy. I would recommend both of them and that’s who I I hate dealerships and the whole process about buying a car, but Preston and Robert made it so easy. I would recommend both of them and that’s who I will always go back to. This is a real 5 star ford dealership!! 🙂 More
by ZinaNichole
July 08, 2022
It's a always a pleasure doing business with Rick Dike. He always makes buying a car super easy. He goes above and beyond. We will continue to do business with Rick and Five Star Ford in the future. He always makes buying a car super easy. He goes above and beyond. We will continue to do business with Rick and Five Star Ford in the future. More
by cbolt
Employees Worked With
July 06, 2022
Alfred the best , es un Agente de 100% Gracias por toda la ayuda para mi. la ayuda para mi. More
by Zenia
Employees Worked With
July 06, 2022
The staff at 5 Star Ford in North Richland Hills(Haltom City) Texas are great to work with. They made it very easy to buy. City) Texas are great to work with. They made it very easy to buy. More
by Cheryle
July 05, 2022
We had a wonderful experience with Alfred! We would definitely recommend this dealership and him to all our friends! We would definitely recommend this dealership and him to all our friends! More
by jamesgill80
July 02, 2022
Fast and Friendly service, They made everything simple and made us feel valued as a customer and made us feel valued as a customer More
by Pitagonzales76
Employees Worked With
June 30, 2022
We just bought two 2022 Maverick pickups for our business from Crystal & John. They were very helpful throughout the process. They periodically updated us on the build and delivery status. Marie in the from Crystal & John. They were very helpful throughout the process. They periodically updated us on the build and delivery status. Marie in the Finance Department handle all of the paperwork for us. Her service was outstanding as well. We were able to handle all of the paperwork remotely and then pickup the vehicles from the dealership. We look forward to dealing with Crystal, John, and Marie going forward as we build out our fleet. More
by BeckyCannon
June 27, 2022
William May was great. Great communication and very knowledgeable about the vehicle I purchased. Five Star Ford didnt have any markups on my Bronco. Will buy my next vehicl Great communication and very knowledgeable about the vehicle I purchased. Five Star Ford didnt have any markups on my Bronco. Will buy my next vehicle from them. More
by Patkaren
Employees Worked With
