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Five Star Ford
North Richland Hills, TX
8,444 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,444 reviews
November 10, 2022
Joad is the best car salesperson ever! Really went above and beyond for me! Thank you guys! Really went above and beyond for me! Thank you guys! More
by mbcrafton27
Employees Worked With
November 10, 2022
Carlos Hernandez helped us with our purchase of a new F150 Tremor. It was a great experience. No high pressure sales tactics. Will purchase from him the next time we’re in the market for another Ford. F150 Tremor. It was a great experience. No high pressure sales tactics. Will purchase from him the next time we’re in the market for another Ford. More
by kevinlackie
November 10, 2022
Loved John, our salesman. Not pushy. Very helpful in putting me in what I wanted. Thank you. Not pushy. Very helpful in putting me in what I wanted. Thank you. More
by Kidzrme777
Employees Worked With
November 10, 2022
Very friendly, informative and detailed when it came to car purchasing. Would highly recommend John Hilsinger to anyone in the car buying process. car purchasing. Would highly recommend John Hilsinger to anyone in the car buying process. More
by tristanherringer6883
Employees Worked With
November 10, 2022
Professional and dedicated dealership that works hard to satisfy it's customers. Very transparent operation satisfy it's customers. Very transparent operation More
by donaldchamberlain38
Employees Worked With
November 09, 2022
Alfred, Siva, and the entire Five Star Ford team were incredible to work with throughout our buying experience. They all approached the process in a collaborative way that facilitated an effortless discu incredible to work with throughout our buying experience. They all approached the process in a collaborative way that facilitated an effortless discussion around what was needed and wanted from both sides. We were able to reach an agreement quickly and most of the time we spent there was simply having fun conversations. They also followed up quickly with some last items we asked for and delivered a tremendous experience post-sale. I highly recommend finding your next vehicle with this team! More
by eislerkm
November 09, 2022
Excellent experience. The hardest part of the process was deciding which color to choose. This dealership has great integrity. I made a fair offer and not only did they ac The hardest part of the process was deciding which color to choose. This dealership has great integrity. I made a fair offer and not only did they accept it, they actually sold me the vehicle for less than my offer. You will not be disappointed. Ask for William May for sales and if you make a deal ask for Tut for finance. More
by bakin7005
November 08, 2022
Sales Team of Crystal Sanders and John Little combined to make the search, purchase and receipt smooth and comfortable. Each was willing to go an extra length in assuring satisfaction in all steps of my expe make the search, purchase and receipt smooth and comfortable. Each was willing to go an extra length in assuring satisfaction in all steps of my experience with 5 Star Ford. More
by Allan McClurkan
November 07, 2022
Everyone was super helpful. Alfred our salesman and Tut our finance manager were super. We will be buying our next vehicle at 5 Star Ford In NRH. Alfred our salesman and Tut our finance manager were super. We will be buying our next vehicle at 5 Star Ford In NRH. More
by Wendell
November 06, 2022
This dealership cares about their customers. Alfred is very kind and cares about his customers he wants you to win. Alfred is very kind and cares about his customers he wants you to win. More
by Breunna.weatherspoon15
Employees Worked With
Other Employees :
Carlos Codie, Anthony Cervantes, Cristian Farthing
