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Five Star Ford
North Richland Hills, TX
8,443 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,443 reviews
February 03, 2023
Pleasant experience buying a pre-owned vehicle. Alfred, Sales Consultant, was great to work with. Alfred, Sales Consultant, was great to work with. More
by Nurawo2
February 01, 2023
Great buying experience. Alfred was super. Anticipated every need during the buying process. Highly recommend. Alfred was super. Anticipated every need during the buying process. Highly recommend. More
by kharris
Employees Worked With
January 31, 2023
Great sale agent! ! Q, Crystal sanders,John little above and beyond and took there time to explain ! Q, Crystal sanders,John little above and beyond and took there time to explain More
by Mesvaldivia
January 30, 2023
Alfred was amazing! He was so accommodating and didn’t pressure us into any deals. We found the perfect one! He was so accommodating and didn’t pressure us into any deals. We found the perfect one! More
by Mcwilliams.alex86
Employees Worked With
January 27, 2023
I cannot rave about Alfred and manager Michael enough! These gentlemen truly saved me! They are both so kind! I know I have a forever home with Five Star. These gentlemen truly saved me! They are both so kind! I know I have a forever home with Five Star. More
by Kendra.May
January 26, 2023
3rd time is a charm with Alfred at Five Star Ford in NRH. Wouldn't buy a vehicle from anyone else. From sales to finance they are all the best! Alfred is always accommodating & advantageous. Wouldn't buy a vehicle from anyone else. From sales to finance they are all the best! Alfred is always accommodating & advantageous. More
by W
January 25, 2023
I had the best vehicle purchasing experience ever with William and who can be upset when around Tutman?! I had a bit of confusion when I first got here as this was my first trip to this dealership. Willia William and who can be upset when around Tutman?! I had a bit of confusion when I first got here as this was my first trip to this dealership. William stepped right up and offered to help me. I knew exactly what I was there to look at and he made sure I was able to. What a good dude! Plus, he’s a bad to the bone drummer and he loves my home state-Montana! If this wasn’t a God thing, I don’t know what is. Thanks so much for such a wonderful experience. I love my new truck! More
by darcyMae
January 23, 2023
A very professional, sincere experience will be had at this dealership. Jason Howell sold me my vehicle, he does very fair business. Jason made sure I was completely satisfied with my purchase, and I cann this dealership. Jason Howell sold me my vehicle, he does very fair business. Jason made sure I was completely satisfied with my purchase, and I cannot recommend him and the dealership as a whole enough. This is the place where you want to do business if you are in the car market. More
by nwaldman93
January 23, 2023
Had the best experience at 5 Star Ford. Everyone was extremely helpful and knowledgeable. The whole process was very fast and painless. Doreen is the absolute best, and knew exactly what I Everyone was extremely helpful and knowledgeable. The whole process was very fast and painless. Doreen is the absolute best, and knew exactly what I wanted and needed. Will definitely be using them again. More
by kirakalei
