Five Star Ford

Spectacular service in purchasing my 1st lifted pick up truck. Crystal made my life easy and so did John. Thank you guys for such a great and easy experience. I will definitely buy here again. truck. Crystal made my life easy and so did John. Thank you guys for such a great and easy experience. I will definitely buy here again. More

We are extremely happy to recommend this dealership. We are beyond happy with our car but most importantly the customer service we received. I can’t recommend Rick, Mark and Lee enough they truly made t We are beyond happy with our car but most importantly the customer service we received. I can’t recommend Rick, Mark and Lee enough they truly made this the best and most enjoyable experience! More

Carlos Hernandez was great with working with me to trade in my vehicle. This was actually my second time working with him and both experiences were great! There is no pressure when trying to find the right in my vehicle. This was actually my second time working with him and both experiences were great! There is no pressure when trying to find the right vehicle for me. Carlos worked hard to get me a fair deal to fit my budget. I really liked his communication through the process and the knowledge he showed. The great experience continued went I went to Finance and sat down with Chris Lewis. That was an easy visit. Chris had everything ready and what I liked on paper, just had to sign. Both my experiences have been excellent with this dealership and with Carlos. I was in and out in around 2 hours. I will be back for future purchases. More

Well. Rick Dike and worked a great deal but after I changed the target SUV to another version of the same SUV I never heard another word. I bought at anot Rick Dike and worked a great deal but after I changed the target SUV to another version of the same SUV I never heard another word. I bought at another dealership More

Easiest car deal ever. No pressure and great communication.Vehicle was delivered exactly the way Darrin said it would be.Great buying experience No pressure and great communication.Vehicle was delivered exactly the way Darrin said it would be.Great buying experience More

I worked with Rick Dike, he was very efficient, knowledgeable and ensured I got a fair deal on my trade in and purchase. knowledgeable and ensured I got a fair deal on my trade in and purchase. More

Bobby was helpful in placing my order and responsive to my many texts. I would recommend working with Bobby and the Five Star Team. my many texts. I would recommend working with Bobby and the Five Star Team. More

I had a great exprience purchasing my Ford Bronco Wildtrak from Rick Dike. Excellent service and was in and out in around 2 hours. Wildtrak from Rick Dike. Excellent service and was in and out in around 2 hours. More

Back for a third time to buy a car at Five Star Ford in North Richland Hills. Once again William May was our go to salesman. I was not ready to buy, just wanted to look. William understood that, but sti North Richland Hills. Once again William May was our go to salesman. I was not ready to buy, just wanted to look. William understood that, but still spent time on the lot with me. Well I test drove one and then kept looking at other Explorers. He went to get another key and in the meantime I spotted my next Explorer. It had what I wanted and even two things I had not thought about. Jeff Crabtree came out to meet me when he heard this would be my third vehicle from them. William May and Jeff Crabtree worked efficently and quickly to get me what I wanted on my trade and got me into my next Explorer. Five Star Ford Rocks and so does William and Jeff. Thanks for getting into my next Explorer. More

My name is Johnna Bouldin an on Saturday 7/15 was not the day I planned on buying a car but your team made it happen for me. I had been talking to Bruce Eversole so I reached out to him yesterday but didn't day I planned on buying a car but your team made it happen for me. I had been talking to Bruce Eversole so I reached out to him yesterday but didn't realize he was not there. Bruce went ahead and sent me the link for the credit app so I went ahead and filled it out. Bruce reached out to Bobbie Bell to assist me. Not 10mins after submitting the credit app at home Bobbie was calling me. I had already found the Chevy Trax. I told Bobbie I could be there Monday but I instead decided to yesterday. I live in Decatur so I live 45mins away. About 10mins of arriving Bobbie called me and I was like I'm 10mins out and he said well I was just going to let you know you're already approved for the car. That was the best news ever. Your team is by far the best and made the car buying experience smooth yesterday. I want to also thank MM Ross your financial officer that made it happen under the circumstances that was presented to them. I also look forward to having my car delivered by Bruce and Bobbie tomorrow. Thank you Five Star Ford. I was a little disappointed that the awesome shirts your staff were wearing were gone I would love to have one. More