Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Ford
North Richland Hills, TX
8,466 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,466 reviews
April 25, 2023
Dealership had a great selection of vehicles. Darrin was very helpful and walked me through the entire car buying process. Couldn’t be happier! Darrin was very helpful and walked me through the entire car buying process. Couldn’t be happier! More
by Kody
Employees Worked With
April 25, 2023
I had the best experience purchasing a vehicle from Jason. I will definitely be recommending this dealerships to others in the future! Jason. I will definitely be recommending this dealerships to others in the future! More
by Kaylee Trammel
Employees Worked With
April 24, 2023
One of the easiests vehicle purchase I have had. Good job on finding a vehicle and price. Good job on finding a vehicle and price. More
by kent
Employees Worked With
April 22, 2023
Bruce was the easiest salesman to work with. He listened to what I wanted in a vehicle and worked with me on price and getting a great value for my trade in. He was easy and fast to communicate He listened to what I wanted in a vehicle and worked with me on price and getting a great value for my trade in. He was easy and fast to communicate with me and I got the exact car I wanted at a great deal. I would recommend 5 Star Ford but definitely ask for Bruce when you go More
by Knashburn
Employees Worked With
April 20, 2023
Good customer service, really appreicated the help from John! Thank you again for helping me! John! Thank you again for helping me! More
by YuukokuArirang
April 17, 2023
We are a Ford family and have purchased many vehicles at this dealership. At least 3 times with Alfred Derazi as our salesman. He always tries to get exactly what we ask for. He is a “good boy”, his words. this dealership. At least 3 times with Alfred Derazi as our salesman. He always tries to get exactly what we ask for. He is a “good boy”, his words. It was a pleasure doing business with you, again. More
by Bursbyd
April 17, 2023
Darrin started working on finding us vehicles immediately. We purchased two within just a couple of weeks after starting the search. Financing was extremely easy as well. Love this dealership an immediately. We purchased two within just a couple of weeks after starting the search. Financing was extremely easy as well. Love this dealership and their service! More
by StevenS
April 13, 2023
This was my 4th time to buy from Rick Dike. He is the man! He texted me that morning, had the truck before dinner (I had to work). Great group. Walked me through all the new features (even a He is the man! He texted me that morning, had the truck before dinner (I had to work). Great group. Walked me through all the new features (even an old guy can learn). Awesome again! Thanks Rick! More
by Bryant Dickinson
April 13, 2023
Alfred is such a great guy and such a pleasure to work with. Five Star Ford made it a great experience. with. Five Star Ford made it a great experience. More
by shana
