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Five Star Ford
North Richland Hills, TX
8,580 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,580 reviews
October 08, 2023
Crystal Sanders is always great to work with. She and John little really go the extra mile to find what we’re looking for and makes it work. Would always recommend them to help you find a new car She and John little really go the extra mile to find what we’re looking for and makes it work. Would always recommend them to help you find a new car or even the harder to find used car. Great job Crystal and John! More
by leonstephenson
October 02, 2023
Five star ford has been my dealership for 30 years Always a pleasure to do business with this dealership Five is the best hands down Always a pleasure to do business with this dealership Five is the best hands down More
by Leahshaver82
October 01, 2023
I have bought several vehicles from Rick dike at 5 star ford. He has always been the most honest, professional and reasonable sales man I have dealt with in my car buying dealings. Highly recommend him. I ford. He has always been the most honest, professional and reasonable sales man I have dealt with in my car buying dealings. Highly recommend him. I won't buy another vehicle from anyone but him. More
by Ronnie ritchey
Employees Worked With
October 01, 2023
Rick Dike was my sales agent, and I can’t say enough great things about my experience with him. He found me exactly what I was looking for, and the process from start to finish was a breeze! Very quick great things about my experience with him. He found me exactly what I was looking for, and the process from start to finish was a breeze! Very quick and efficient. Highly recommend! More
by Andrea.bolton
Employees Worked With
October 01, 2023
Absolutely great experience! Nothing but good things to say about Bruce and 5 star ford. Best experience I have had with any dealership and Bruce was awesome! Nothing but good things to say about Bruce and 5 star ford. Best experience I have had with any dealership and Bruce was awesome! More
by ericwindham1
Employees Worked With
October 01, 2023
Appreciate the salesperson and his knowledge. Made it a quick and painless experience. Helped me with everything even after the sale. Will return to him again later. Made it a quick and painless experience. Helped me with everything even after the sale. Will return to him again later. More
by broome20
Employees Worked With
October 01, 2023
I loved the easy process of online paperwork. I wouldlike factory keylessentrycodefor keypadplease justemailme larrymetcalf@live.com I wouldlike factory keylessentrycodefor keypadplease justemailme larrymetcalf@live.com More
by larrymetcalf
September 30, 2023
Amazing service by both Bruce and David in finance. They were awesome and extremely helpful throughout the entire process They were awesome and extremely helpful throughout the entire process More
by jatkins188
Employees Worked With
September 29, 2023
Crystal helped us find our dream car and was so incredibly available and helpful through the whole process! We could not have done it without her! incredibly available and helpful through the whole process! We could not have done it without her! More
by aggie15mw
September 28, 2023
Great place to buy a vehicle from start to finish. Everyone was helpful and professional. Everyone was helpful and professional. More
by lou50817
