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Five Star Ford

North Richland Hills, TX

4.9
8,572 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,572 reviews

July 31, 2017

Very professional, No pressure Entire staff is very very knowledgeable and helpful with no pressure to get anything you don't need.Very happy with my new car purchase. More

by Fresh_GT350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews, Joe Vazquez
July 31, 2017

Very pleased. Rick was great to work with and very helpful. He handled my deal quickly and professionally. I highly recommend him and the folks at Five Star Ford. More

by shazen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2017

Great feeling Felt very welcome. Clean friendly service. Knowledge of all information. And very helpful at getting everything handle. I really did appreciate Justi More

by Suzanne Frane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial
July 31, 2017

Painless, professional and fast. Going to dealerships are usually a beating. After inquiring about a truck online we showed up and. Melvin pulled the truck up for us and told us to ta More

by Dustin Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Abrams
July 30, 2017

Very relaxed, no pressure, and fast. Inquired online about new truck and they responded fast. Went in a test drove on Thursday night and walked out. Came back the next day to buy. Never f More

by stackey142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Abrams
July 30, 2017

Transaction was easy and Mustang is a perfect fit Rick is very responsive. He listened to what we wanted and helped make it a quick process. I would definitely recommend Rick to anyone looking to buy More

by Swoods21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2017

Easy and friendly Everyone was willing to help us, but we had a referral for crystal. Crystal was very nice an went out of her way to make our experience simple. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Sanders
July 29, 2017

Brother knight Eddie was so easy to work with and he knew just what I wanted and took good care of me, I would recommend him to all my friends and family in fact I d More

by Cowboymike924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony was who did my financial paper work..
July 29, 2017

"My husbands dream truck" Have been doing business with this dealership for many years and will continue to do so. Excellent customer service! My husband was able to buy his dr More

by Mini Tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ollie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Conner (Aftermarket Director) Excellent Experience, Siva David "MIT" Christos
July 29, 2017

Overall great experiences My review of my Five Star Dealer Ship experiences indicates how great the Staff is at making a potential customer feel important! I am extremely happy More

by Herman Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Fairweather
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