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Five Star Ford
North Richland Hills, TX
8,581 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,581 reviews
December 17, 2023
Mejia made the my truck purchase easy and fast I will definitely will be coming back definitely will be coming back More
by Tony_glz233
Employees Worked With
December 15, 2023
Crystal Sanders and John Little took good care of us when my mother needed a new car. I will be using them again in the future. Thank you Crystal and John. my mother needed a new car. I will be using them again in the future. Thank you Crystal and John. More
by Moms Savior
December 14, 2023
Very pretty location and building with friendly staff, especially the folks at reception. It felt as if the dealership runs very smoothly. especially the folks at reception. It felt as if the dealership runs very smoothly. More
by ianmperry
December 13, 2023
Crystal was there for us when we needed her. She got us back in a car fast. This is the fourth car. My family has bought from Crystal and will do it again thanks. She got us back in a car fast. This is the fourth car. My family has bought from Crystal and will do it again thanks. More
by Jfonville
December 13, 2023
This is our third Ford Explorer we have purchased from 5 Star Ford. Alfred has been our 5 Star Salesman each time. He remembers us when we walk through the door. We love Alfred. Star Ford. Alfred has been our 5 Star Salesman each time. He remembers us when we walk through the door. We love Alfred. More
by charmanemiller1
December 12, 2023
We received service as soon as we stepped through the doors and the staff members were incredibly knowledgeable and friendly. doors and the staff members were incredibly knowledgeable and friendly. More
by heidi.judson
Employees Worked With
December 12, 2023
Outstanding service and sales professionalism. Excellent product knowledge. Prompt and understanding of my needs. Will recommend! Excellent product knowledge. Prompt and understanding of my needs. Will recommend! More
by les_garrett
December 12, 2023
Crystal Sanders and John Little were amazing in assisting us in finding the right car, to fit out budget. We spent weeks researching and shopping. After multiple trips to different dealerships, we called Cry us in finding the right car, to fit out budget. We spent weeks researching and shopping. After multiple trips to different dealerships, we called Crystal and closed our deal the next day. Thank you Five Star Ford. More
by danielle_0524
December 11, 2023
Buying cars is not my favorite thing, but this transaction was lovely. Alfred was great. If you are looking to buy, see Alfred! transaction was lovely. Alfred was great. If you are looking to buy, see Alfred! More
by Kclement1
Employees Worked With
December 11, 2023
I purchased a 2023 Ford Explorer for my wife for Christmas. I called William May, he found the color and features i was looking for. I drive from Abilene to North Richland Hills to do business wit Christmas. I called William May, he found the color and features i was looking for. I drive from Abilene to North Richland Hills to do business with them because of their honesty and fast service. This was no different than my last purchase, no sales games. You cant go wrong with them. More
by maxie
Employees Worked With
