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Five Star Ford
North Richland Hills, TX
8,443 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,443 reviews
July 09, 2023
Always a great experience here. Alfred El-Darazi is my go-to guy and always makes the deals good, fast and simple. I am a repeat customer and I appreciate getting the VIP treatment Alfred El-Darazi is my go-to guy and always makes the deals good, fast and simple. I am a repeat customer and I appreciate getting the VIP treatment whenever I come in for anything. I will continue to come here to buy my Ford vehicles from Alfred and recommend them to everyone. More
by hubskadub
July 07, 2023
This is the best dealership around. From the minute you walk in they make you feel like you're part of the family. We have bought 9 vehicles from the same salesman over several years. From the minute you walk in they make you feel like you're part of the family. We have bought 9 vehicles from the same salesman over several years. Hands down easiest transaction you'll ever do! More
by cjlee0727
July 07, 2023
Amazing experience with the team of Crystal Sanders & John Little. I went into see what they had to offer and less than 1 hour and 45min later I was out the door with a beautiful car that met all my want John Little. I went into see what they had to offer and less than 1 hour and 45min later I was out the door with a beautiful car that met all my wants and needs. The dealership did an inspection and elected to put new tires on from their inspection (they're $$) not cheap. They have been very good about follow-up and making sure I am happy with my new car. Thanks John & Crystal More
by DrJanetteM
July 07, 2023
Salesperson was outstanding and did an excellent job helping me with my purchase. Finance department was also great. helping me with my purchase. Finance department was also great. More
by rshell
July 04, 2023
Excellent service, especially the provided by Mr. Mejia, who was always very attentive to our needs. Mejia, who was always very attentive to our needs. More
by Hector
July 03, 2023
William May was so helpful. Thank you for making car buying easy! I’d recommend Five Star Ford in North Richland Hills to anyone for an easy and honest car buying experience. 5s Thank you for making car buying easy! I’d recommend Five Star Ford in North Richland Hills to anyone for an easy and honest car buying experience. 5stars from me! More
by amypriebe
Employees Worked With
July 03, 2023
Very easy to do business with She is straightforward Happy what are 2023 ford f350 super duty purchase a+++ Happy what are 2023 ford f350 super duty purchase a+++ More
by johnclaudia214
Employees Worked With
June 30, 2023
Great service great people and no pressure sales methods with the best prices in town. with the best prices in town. More
by Larryford44
June 30, 2023
Excellent service as always. M.M. Ross and Ken McLemore took great care of us. M.M. Ross and Ken McLemore took great care of us. More
by stephmccoy
June 30, 2023
Our team was Wayne Biggers, John Little, and Crystal Sanders! They were all so very helpful. Although, the process was very lengthy, they kept making sure we were comfortable. They also followed up a Sanders! They were all so very helpful. Although, the process was very lengthy, they kept making sure we were comfortable. They also followed up after our purchase as well! More
by cherilynn3
