Five Star Ford

Completely Satisfied My experience at Five Star Ford went above and beyond my expectations. Wayne really listened to my needs and found something in my price range that me My experience at Five Star Ford went above and beyond my expectations. Wayne really listened to my needs and found something in my price range that meets my needs and budget. He was friendly and quick to take care of everything. Tut got me in and out in a timely manner and was pleasant and easy to work with. I’ve never had a good experience at a car dealership until now. Thank you Wayne, Tut, and Five Star Ford In NRH for a wonderful car buying experience!! I’d recommend them to everyone I know!! More

Outstanding! Alfred El-Darazi exceeded our expectations in helping us find the vehicle we desired, He has been there 13 years and really knew his stuff. Tut, our Alfred El-Darazi exceeded our expectations in helping us find the vehicle we desired, He has been there 13 years and really knew his stuff. Tut, our finance manager, was similarly outstanding (over 10 years with the company) and the sales manager checked in twice to make sure all was going well. I cannot say enough positive about this dealership. ASK FOR ALFRED BY NAME. You will be glad you did. More

Best Car Buying Experience Ever This is my first car buying experience where I felt the customer was first. No high pressure sales, just well informed salesmen there to help you find This is my first car buying experience where I felt the customer was first. No high pressure sales, just well informed salesmen there to help you find the perfect car for you. I contacted David on the Internet and got the process started with a firm quote. I went one evening to just look, but David was not in so William took the time to show me an Explorer. The next day I went to see David and purchased my perfect Explorer. I highly recommend Five Star Ford NRH. David and William made my car buying experience perfect. More

Best Way To Buy A Car Once my sales person determined what I wanted in a new car, he presented the vehicle to me that went above and beyond my dreams. Once my sales person determined what I wanted in a new car, he presented the vehicle to me that went above and beyond my dreams. More

Great Car, Great Dealer This past week I had the pleasure of purchasing a brand new Focus ST from Carlos Hernandez. Let me start off by saying Carlos did a fantastic job of h This past week I had the pleasure of purchasing a brand new Focus ST from Carlos Hernandez. Let me start off by saying Carlos did a fantastic job of helping me find the right car for me and showing me everything I could possibly want to know about my new vehicle. After Carlos helped me pick out the perfect vehicle he went to work getting me an awesome deal and making sure I was completely in the loop during the entire process. After we agreed upon everything I was introduced to the new car sales manager G-dub, Gary White, who helped reinforce my decision to do business with this fantastic dealership. He made sure that I was completely satisfied with my experience thus far and made sure that I knew if I needed anything he would get it handled. Next I was introduced to Sam and Will who hooked me up with a great deal on professionally installed window tint, which is a necessity in TEXAS IMO. Finally I had the pleasure of finishing the deal up with Tut Edwards and MM Ross back in the finance department. Tut helped go over everything me and Carlos had already discussed and made sure I fully understood the car deal. They got me a great rate and hooked me up with an awesome extended warranty for the duration of the loan and GAP coverage for piece of mind. Overall this experience couldn't have been any better. This is the 5th car my family has purchased from the great guys and gals down at Five Star, and we wont buy anywhere else at this point. You cant go wrong doing business with this great organization. More

Amazing Service Make sure to see my awesome car guy Travis F. He was able to sell me the exact truck I wanted for an awesome deal even with multiple car loans. He’s v Make sure to see my awesome car guy Travis F. He was able to sell me the exact truck I wanted for an awesome deal even with multiple car loans. He’s very professional and knows his stuff. The whole car buying process was the best I’ve ever had thanks to him! More

Above and beyond We first went to Five Star Ford February of 2016 and surprisingly left with a certified pre-owned car. Over the past 1 year and 9 months Wayne Biggers We first went to Five Star Ford February of 2016 and surprisingly left with a certified pre-owned car. Over the past 1 year and 9 months Wayne Biggers exceeded an expectations we ever had for any car dealer. He contacted us regularly to see if we where doing good with our purchase. Called during holidays to wish us well tidings. His dedication to his customers and to us is why, when it was time for another car, they where our only choice. This time around was no difference. Wayne and the Five Star Ford staff made the experience of buying a car an enjoyable experience. We told them what we where looking for and they went to work. By the time we where done both myself and my wife where very happy and when it comes time for another car, we know where we will be going. More

Proficient at assisting customers and responding to basic Proficient at assisting customers and responding to the basic needs of the consumer. Friendly and personable, great at explaining the financial terms. Proficient at assisting customers and responding to the basic needs of the consumer. Friendly and personable, great at explaining the financial terms. The finance manger is great MM.ROSS thanks ! More

Excellent all around!! Went in looking for a truck listed online and got there to find out it was already sold. Alfred quickly pulled up a list of their inventory and we fo Went in looking for a truck listed online and got there to find out it was already sold. Alfred quickly pulled up a list of their inventory and we found a truck I liked even better and was in my price range. They gave me a great deal on my trade in and made everything extremely simple. There was an issue with the sunroof on the truck I bought but they got me in for service quickly and gave me a nice loaner truck to drive while it was being fixed at no charge. Excellent customer service on all fronts. I will be returning for my next purchase in the future!! More

Bought a 2015 Expedition, traded in a 2005 Expedition Joe assisted me with my financing last night. He was super efficient, friendly and knowledgeable. I would recommend him to anyone! Thank you and Gr Joe assisted me with my financing last night. He was super efficient, friendly and knowledgeable. I would recommend him to anyone! Thank you and Great Job Joe! I had originally dealt with Travis, but his birthday was yesterday so he had Danny assist me. Travis and Danny were awesome to work with. Danny helped me sync my phone, clean out my old car, etc..Great staff, I would recommend them to anyone! Thank you, Travis and Danny! Melanie More