
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,571 reviews
Worth the 2.5 hour drive! Kelly Blackwell did an outstanding job for us! Kelly got us in the right truck at the right price beating out 12 other Ford dealers. I drove 2.5 hours Kelly Blackwell did an outstanding job for us! Kelly got us in the right truck at the right price beating out 12 other Ford dealers. I drove 2.5 hours to buy this truck for our ranch operation in central Texas. Kelly and the staff had everything prepared when I got there, The deal was exactly as we had discussed in email and on the phone. Will Green made all the financing paperwork smooth as silk and easy! Travis Ferguson did a great job with going over the vehicle and showing me all the features on the truck. Most importantly the truck was ready for me! I didn't have to wait like at other dealerships for final prep or other things that take hours. This sale and delivery was one of the very best I have had in over 30 years of car buying. I was in and out in 2.5 hours! Less time than it took me to drive there! Five Star Ford in NRH is our new Ford truck stop from now on!!! More
Awesome "Tutman experience" Ken Mclenmore helped us find the car we wanted and Tut helped us get into it both were awesome and very helpful answered all our questions and made it Ken Mclenmore helped us find the car we wanted and Tut helped us get into it both were awesome and very helpful answered all our questions and made it a great experience will definitely be going back!!! More
Best experience we've had in purchasing a new vehicle. From sales to finance to service, the employees we worked with were the best experience we have ever had with both purchasing a new vehicle and having From sales to finance to service, the employees we worked with were the best experience we have ever had with both purchasing a new vehicle and having a vehicle serviced. Customer service is very important to us, and it is apparent that it is extremely important to 5 Star Ford. The staff were courteous, friendly, and very professional. It is refreshing to find a company who truly care and strive to satisfy customers. We highly recommend 5 Star to others and will continue to patronize them with our vehicle needs. More
Wonderful Jeff and David worked to keep within my budget of payment and my criteria of what I needed in a car - mileage and fuel economy. Thank you guys!!! Jeff and David worked to keep within my budget of payment and my criteria of what I needed in a car - mileage and fuel economy. Thank you guys!!! More
Confidence Restored! I really dreaded coming into Ford to have my Ford worked on so I went to FOUR local mechanics before-hand. Strange none of those reputable shops coul I really dreaded coming into Ford to have my Ford worked on so I went to FOUR local mechanics before-hand. Strange none of those reputable shops could find my issue or either they were too lazy to want to fix it. Nevertheless, I am extremely pleased with the care and quality of work I received with Odie T and the service team. I appreciate him working with my schedule on getting me in, see, I work THREE jobs, volunteer, and attend community college. He worked with me on my rental vehicle, which totally made me want a NEW car, that 2018 was smooth! The service guys know their stuff because their recommendations were spot on! I have driven the vehicle long enough to know how it's driving and how it could drive better. Now, I can totally tell the difference. I hate that my warranty did not cover these fixes but the cost for the amount of stuff I got done was reasonable. I am so grateful for all of the assistance because I could not have gotten my SUV fixed at all without Odie's help. None of those other shops took time to drive with me like he did, to get my take on the issue. Everything went quickly too and I appreciate his communication, keeping me in the loop. Shoutout to Chris A. for the email assistance in Odie's absence. If I had not come out feeling like my Edge is safe to drive again, I was going to go BACK to a foreign car. I thank you for restoring my confidence in Ford. Thank you for your kindness, professionalism, cost, etc. Odie, thanks for keeping it real! SINCERELY, C. SMITH More
Purchased a Truck from internet posting This was the most hassle free car purchase I have ever been involved with. No Games, no back and forth, no hidden fees, nothing about this experience This was the most hassle free car purchase I have ever been involved with. No Games, no back and forth, no hidden fees, nothing about this experience was frustrating. Melvin Seibel was who we dealt with and he is a super nice guy, down to earth. Everyone there has been there for years, they are like one big family. More
Great sales experience This is my third vehicle from Five Star Ford it's a great dealership to purchase a new vehicle at and the service is really five stars the sales Perso This is my third vehicle from Five Star Ford it's a great dealership to purchase a new vehicle at and the service is really five stars the sales Personnel are great and courteous with the no pressure sales tactic we always deal with our same salesperson's which is John little and Crystal Sanders it's always great to see them and we would never go anywhere else to purchase a vehicle or get it serviced. More
Best place to buy a car I recently bought an F-150 Super crew cab .. I'm in love!!! This is the third car I buy at Five star ford NRH and I love the way they treat me , I fee I recently bought an F-150 Super crew cab .. I'm in love!!! This is the third car I buy at Five star ford NRH and I love the way they treat me , I feel like home every time I go there it feels like I'm visiting a friend. And the service don't end with the sale they always take care of any questions you can have after the purchase.. If you go there ask for Hector Cojulun he always help me with all I need and I'm sure he will do the same for you. More
Excellent review because Sam and Jason both answered all questions and concerns. I found the car online but was over 200 miles away. But I arrived and everyt review because Sam and Jason both answered all questions and concerns. I found the car online but was over 200 miles away. But I arrived and everything was in order. No surprises. Quick test drive. They did a final clean up, paperwork, and we were back on the road. More
Supper to a new car We were off to eat and ended up with a new car. It was late in the evening and we pulled into 5 Star to look at a car I saw on the internet. We were We were off to eat and ended up with a new car. It was late in the evening and we pulled into 5 Star to look at a car I saw on the internet. We were not planning on buying that night but that’s when we met Diron Linzy. Diron was a breath of fresh air compared to every salesmen I’ve dealt with in the past. Friendly, patient, and Very knowledgeable. I can confidently say he will be our first stop for any future vehicle purchases. Thanks Diron and Go Cougars! :) PS Thanks Will Green for your help as well. More