Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bobby was helpful in placing my order and responsive to my many texts. I would recommend working with Bobby and the Five Star Team. my many texts. I would recommend working with Bobby and the Five Star Team. More
Back for a third time to buy a car at Five Star Ford in North Richland Hills. Once again William May was our go to salesman. I was not ready to buy, just wanted to look. William understood that, but sti North Richland Hills. Once again William May was our go to salesman. I was not ready to buy, just wanted to look. William understood that, but still spent time on the lot with me. Well I test drove one and then kept looking at other Explorers. He went to get another key and in the meantime I spotted my next Explorer. It had what I wanted and even two things I had not thought about. Jeff Crabtree came out to meet me when he heard this would be my third vehicle from them. William May and Jeff Crabtree worked efficently and quickly to get me what I wanted on my trade and got me into my next Explorer. Five Star Ford Rocks and so does William and Jeff. Thanks for getting into my next Explorer. More
My name is Johnna Bouldin an on Saturday 7/15 was not the day I planned on buying a car but your team made it happen for me. I had been talking to Bruce Eversole so I reached out to him yesterday but didn't day I planned on buying a car but your team made it happen for me. I had been talking to Bruce Eversole so I reached out to him yesterday but didn't realize he was not there. Bruce went ahead and sent me the link for the credit app so I went ahead and filled it out. Bruce reached out to Bobbie Bell to assist me. Not 10mins after submitting the credit app at home Bobbie was calling me. I had already found the Chevy Trax. I told Bobbie I could be there Monday but I instead decided to yesterday. I live in Decatur so I live 45mins away. About 10mins of arriving Bobbie called me and I was like I'm 10mins out and he said well I was just going to let you know you're already approved for the car. That was the best news ever. Your team is by far the best and made the car buying experience smooth yesterday. I want to also thank MM Ross your financial officer that made it happen under the circumstances that was presented to them. I also look forward to having my car delivered by Bruce and Bobbie tomorrow. Thank you Five Star Ford. I was a little disappointed that the awesome shirts your staff were wearing were gone I would love to have one. More
Alfred was very easy to work with and very helpful. Would highly recommend. Had no problem finding the vehicle that I was looking for. Thanks Would highly recommend. Had no problem finding the vehicle that I was looking for. Thanks More
William May was very straight forward and a total pleasure to work with. He took his time, found the vehicle we needed and walked us through to drive off. pleasure to work with. He took his time, found the vehicle we needed and walked us through to drive off. More
Darren great guy no pressure great guy every car dealer needs a salesman like this needs a salesman like this More
I have bought many new vehicles from Five Star Ford over the last 9 years and I have always got five star treatment, both during and also after the sale when I need service. My salesman Rick xxxx is expedie the last 9 years and I have always got five star treatment, both during and also after the sale when I need service. My salesman Rick xxxx is expedient, cordial and always does what he says he will do. All staff at Five Star are great to deal with and always put the customer first! I drive all the way from Tyler, Texas to deal with this dealership. Mickey R. More
Best Ford dealership ever. Great service. Very friendly staff. Very clean. I would recommend to all my friends Great service. Very friendly staff. Very clean. I would recommend to all my friends More
Alfred was incredible to work with. He listened to all the things I was looking for in a car, the price and the monthly payments I was hoping for and pulled 4 cars that he has ready for He listened to all the things I was looking for in a car, the price and the monthly payments I was hoping for and pulled 4 cars that he has ready for me to test drive when I got to the dealership! Everyone on the team was so friendly and willing to answer any and all questions I had. Highly recommend five star ford in Richardson and Alfred! More