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Five Star Ford

North Richland Hills, TX

4.9
8,558 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,558 reviews

March 05, 2025

Totally enjoyable purchase experience. Low stress but high on letting the customer express their needs. (What vehicle can meet your needs.) More

by Kevinmi
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
David McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Alfred was extremely easy to work with. He definitely made us feel less anxious about the entire buying experience. We'll definitely be back later to buy my husband a truck and hopefully Al More

by Azlwendy
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

I messaged the General Manager about a problem with the collision repair shop and he responded to me within 12 hours and took immediate action. More

by randy.holcomb
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Alfred and the entire team at Five Star were amazing! They were all so friendly and helpful! More

by Monica.winters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

The best dealership in DFW! Whether it’s purchasing a vehicle or servicing your vehicle This is where you want to come! More

by Deborah S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Fantastic people. From negotiating the deal (remotely via email and text) to finalizing the deal and picking the car up. Gary, Lewis, and the rest of the team at F More

by steve_smith1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kobe Spicer
February 28, 2025

Lewis was great from beginning to the end! Made the process as easy and pleasant as possible. More

by nathan1710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Darrin was awesome. No xx games, hit the target #'s I asked for, kept his word, and stuck to the plan. Will definitely be contacting him directly moving forward since th More

by Crcobar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Brianna was excellent. I bought and sold mini Ford trucks throughout my life. I'm 53 and she was on the spot very informative and straight to the point got me there in and More

by stevelowe686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brieanna Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Great people to work with. Alfred was an amazing help, and treated my family and I like we were VIP. I appreciate the environment and energy he puts forth with his customers. M More

by jtalley025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.